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WHSmith - M23 - Pease Pottage Services - Moto

M23 - Pease Pottage Services - Moto, M23 Junction 11, Pease Pottage, Crawley, West Sussex, RH11 9YA

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Access Guide

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Summary

Shop

  • Circulation View
    • The majority of aisle widths are not 150cm+.
    • Some aisles are obstructed by product bins and a floor to ceiling pillar.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is high colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • Background music is played throughout this area.
    • There are hand sanitisers.
    • The height of the hand sanitiser(s) is/are 100cm.
  • Till(s) View
    • The till(s) is/are located to the left from the entrance.
    • There is step-free access to the till(s).
    • There is a clear unobstructed route to the till(s).
    • The till(s) is/are clearly signed.
    • There are no windows, TVs, glazed screens or mirrors at/behind the till(s).
    • The till(s) is not/are not placed in front of a plain background.
    • The lighting levels at the till(s) are good.
    • The chip & pin card machines are accessible from the till(s).
    • There is not a cashback option at the till(s).
    • The height of the till(s) is/are 108cm.
    • There is not a lowered section at the till(s).
    • There is a hearing assistance system at the till(s).
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 16/03/2023.
    • The hearing assistance system was working at the time of testing.