Access Guide
Summary
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Getting Help and Assistance
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- Opening hours are 05:00 - 22:00 Monday to Sunday.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
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Access
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- Lucky Coin is located to the left from the main entrance.
- There is step-free access to Lucky Coin.
- The entrance area is clearly signed.
- There are fixed barriers at the entrance area.
- The minimum width between the fixed barriers is 92cm.
- There is a release sensor on entering which is 125cm high.
There is a release sensor on exiting which is 125cm high. - For the M4 - Chieveley Services - Moto AccessAble Access Guide please click here (new tab).
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Toilet Facilities
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- Accessible toilet facilities are located next to Costa and in the female standard toilet.
- For detailed information about the toilet facilities please click here (new tab).
Gaming Area
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Area
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- The following details are for the over 18's area.
- The area has an unobstructed minimum turning space of 150cm x 150cm.
- There is high colour contrast between the walls and floor in all areas.
- The lighting levels are low to moderate.
- Chairs are not permanently fixed to the floor.
- Tables are not permanently fixed to the floor tables are permanently fixed.
- The change machine controls range from 100cm to 130cm.
- The slot machine controls range from 90cm to 163cm.
- There are hand sanitisers.
- The height of the hand sanitiser(s) is/are 100cm.