Access Guide
Summary
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Getting Help and Assistance
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- This venue is open 24 hours.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
- Assistance is available in WHSmith.
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Access
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- Full House is located on the left as you enter the services building.
- There is step-free access to Full House.
- The entrance area is clearly signed.
- For the M4 - Heston Services - Eastbound - Moto AccessAble Access Guide please click here (new tab).
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Toilet Facilities
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- Accessible toilet facilities are located ahead and to the right as you enter the services building.
- For detailed information about the toilet facilities please click here (new tab).
Gaming Area
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Area
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- The following details are for the over 18's area.
- The area does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is low colour contrast between the walls and floor in all walkways.
- The lighting levels are low to moderate.
- The slot machine controls range from 100cm to 160cm.
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Comments
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- The entrance is obstructed with a moveable barrier.