You are on Summary. Skip to the next section.

Summary

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• Getting Help and Assistance View
  • This motorway services is open 24 hours.
  • There is a member of staff available for help and assistance.
  • Customers can get assistance by going in and asking for help at WHSmith.
  • There is not a member of staff trained in British Sign Language.
  • Water bowls for assistance dogs are available.
  • To obtain mobility aids please contact a member of staff.
  • There is not a portable hearing assistance system.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Services Available View
  • The following services are available here; a hotel, a petrol station, electric car charging points, cash machines and free WiFi.
• Toilets and Changing Facilities Available View
  • The following facilities are available here; an accessible toilet, standard toilets, shower facilities, baby changing facilities and a Changing Places facility.
  • For detailed information on the toilets available please click here (new tab).
  • The Virtual Access Guide below shows the route from the Blue Badge parking bays to the Changing Places facility, please click the link below.
  • For a Virtual Route Guide to the toilet facilities please click here (new tab).
  • The Virtual Access Guide below shows the route from the Blue Badge parking bays to the accessible toilet, please click the link below.
  • For a Virtual Route Guide to the toilet facilities please click here (new tab).
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • The assistance dog toilet or toileting area is located in the dog walking area.
• Shops View
  • The following shops are available here; WHSmith, M&S Simply Food and Fone Bitz.
  • For the WHSmith - M40 - Cherwell Valley Services - Moto AccessAble Access Guide please click here (new tab).
  • For the M&S Simply Food - M40 - Cherwell Valley Services - Moto AccessAble Access Guide please click here (new tab).
• Catering Facilities View
  • The following catering facilities are available here; Burger King, KFC, Chow, Costa, Greggs and Cornwall Pasty Co.
  • For the Burger King - M40 - Cherwell Valley Services - Moto AccessAble Access Guide please click here (new tab).
  • For the KFC - M40 - Cherwell Valley Services - Moto AccessAble Access Guide please click here (new tab).
  • For the Chow Asian Kitchen - M40 - Cherwell Valley Services - Moto AccessAble Access Guide please click here (new tab).
  • For the Costa (Front) - M40 - Cherwell Valley Services - Moto AccessAble Access Guide please click here (new tab).
  • For the Costa (Rear) - M40 - Cherwell Valley Services - Moto AccessAble Access Guide please click here (new tab).
  • For the West Cornwall Pasty Co. - M40 - Cherwell Valley Services - Moto AccessAble Access Guide please click here (new tab).
  • For the Greggs - M40 - Cherwell Valley Services - Moto AccessAble Access Guide please click here (new tab).
• Hotels View
  • The following hotels are available here; Travelodge.

You are on Getting Here. Skip to the next section.

Getting Here

• The services are located off the M40 at Junction 10, there is clear signage on the motorway for the services.
• When travelling Northbound after exiting the Motorway take the 2nd exit at the roundabout onto the A43.
  At the second roundabout take the second exit onto the services access road.
• When travelling Southbound after exiting the Motorway take the 2nd exit at the roundabout onto the A43.
  At the second roundabout take the first exit onto the services access road.
• Blue Badge parking bays, Parent and child parking bays Electric vehicle charging points and standard parking bays are available.
• Additional parking is available outside the hotel.
• Coach parking is available at the car park entrance.

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The car park is located at the front of the services.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • There is lighting in the car park.
  • Clearly marked/signposted parent and child parking bays are available.
  • Additional parking is available outside the hotel.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • There is not signage available to direct users to the Blue Badge parking bays .
  • There is/are 12 designated Blue Badge parking bay(s) within the car park.
  • The Blue Badge bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 450cm.
  • The Blue Badge parking bays have a marked zone to both sides and rear.
  • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm .
• Paying View
  • The car park is free for all users.
  • Free parking for all users is limited to 2 hours.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located around the edges of the car park.
  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
  • Payment for parking charges is made over the phone and via an app/online.
• Access from the Car Park View
  • Pedestrian walkways are not available in the car park.
  • The surface on the pedestrian walkways is tarmac.
  • There is a pedestrian crossing between the designated Blue Badge parking bay(s) and the building.
  • The pedestrian crossing is level (flush) with the Blue Badge parking bay(s) and is level with the approach to the building.
  • The pedestrian crossing has tactile paving on both sides.
  • The nearest designated Blue Badge parking bay is approximately 15m from the entrance.
  • The entrance is clearly visible from the Blue Badge parking bay(s).

You are on Electric Vehicle Charging Points (Gridserve). Skip to the next section.

Electric Vehicle Charging Points (Gridserve)

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• Standard Electric Vehicle Charging Point(s) View
  • There is a/are electric vehicle charging point(s) available.
  • The provider of the charging point(s) is Gridserve.
  • Rapid and slow charging is available.
  • The electric vehicle charging point(s) is/are located to front right of Greggs.
  • Staff are able to provide assistance with the electric vehicle charging points.
  • Customers can get assistance by phoning the services or going to WHSmith.
  • There is/are 6 electric vehicle charging point(s).
  • The electric vehicle charging bay(s) is/are signposted and have markings which are faded.
  • The dimensions of the electric vehicle charging bay(s) surveyed are 230cm x 450cm.
  • The charging point(s) is/are located to the front as you approach the bay(s).
  • The height range of the electric vehicle charging point controls/screen is 115cm to 145cm.
  • The height range of the electric vehicle charging point nozzle slot is 80cm to 90cm.
  • An app is required to use the charging point(s).
  • Parking charges apply for all users (including Blue Badge holders).
  • Charging for all users is limited to 45.
  • Payment signs are not provided.
  • Payment for charging is made via an app/online.
  • For more information and a guide to electric vehicle charging please click here.
• Blue Badge Electric Vehicle Charging Point(s) View
  • There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.

You are on Outside Access (Main). Skip to the next section.

Outside Access (Main)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Moto'.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 180cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.

You are on Outside Access (Accessible). Skip to the next section.

Outside Access (Accessible)

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• Entrance View
  • This information is for the entrance located to front right of the building.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (towards you).
  • The push pad or push button is 98cm from floor level.
  • The door(s) is/are double width.
  • The width of the door opening is 146cm.
  • There is a small lip on the threshold of this entrance, with a height of 2cm or below.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the building.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is good colour contrast between the walls and floor in the majority of walkways.
  • The lighting levels are moderate to good.
  • Music is played everywhere.
  • The cash machine(s) is/are located along the toilet corridor.
  • The controls/screen heights of the cash machine(s) vary between 85cm and 110cm.
  • There are hand sanitisers in the building.
  • The height of the hand sanitiser(s) is/are 110cm.
• Signage View
  • There is directional signage, signage for the shop(s)/restaurant(s) and overhead pictorial signage available.
  • The colour, design and typeface of signs is consistent throughout the building.

You are on Seating Area. Skip to the next section.

Seating Area

• The seating area is located at the centre of the services.
• There is step-free access to the seating area.
• There is sufficient space for a wheelchair user to use the seating area.
• In this area there are tables, a mixture of chairs with and without armrests and bench seats available.
• Some chairs are fixed to the floor.
• Tables are not permanently fixed to the floor.
• The distance between the floor and the underside of the lowest table is 69cm.
• The distance between the floor and the underside of the highest table is 72cm.
• Music is played everywhere.
• There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
• Lighting levels are moderate to good.
• Access to the additional seating area is via double width push pad automatic doors leading to the outside seating area.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and Access View
  • The facility is located in between Lucky Coin and Chow Asian Kitchen.
  • The facility is approximately 50m from the entrance.
  • The facility is in addition to standard and accessible toilets.
  • The facility is not located close to other managed facilities (e.g. reception or service counter).
  • There is level access into the facility.
  • The facility surveyed is for the sole use of disabled people.
  • The contrast between the external door(s) and wall(s) is good.
  • The contrast between the internal door(s) and wall(s) is good.
  • You do need a key for the facility.
  • The key is a radar key.
  • The key can be obtained from WHSmith.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
  • The door(s) open(s) inwards.
  • The door(s) is/are easy to open.
  • The door is locked by a locking handle.
  • The door has a horizontal grab rail.
  • The width of the door opening is 86cm.
  • The dimensions of the facility are 295cm x 415cm.
  • The ceiling height is at a minimum of 2.4m.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The contrast between the walls and floor is fair.
• Toilet Details View
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the right as you face the toilet is 320cm.
  • The transfer space on the left as you face the toilet is 60cm.
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The contrast between the dropdown rail(s) and wall is good.
  • As you face the toilet there are vertical grab rails on both sides.
  • The contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
  • The contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
  • The height of the toilet seat above floor level is 48cm.
  • There is a push button flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 60cm.
  • The toilet has a cistern.
  • The toilet seat contrast is poor.
  • There is an emergency pull cord alarm for the toilet.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
• Changing Bench and Hoist Details View
  • The facility changing bench is wall mounted.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 180cm.
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is not a shower unit with a detachable shower head.
• Other Facilities View
  • A privacy screen is available.
  • The type of wash basin is adjustable.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are not available at the wash basin.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is not at the recommended height of 80cm-100cm.
  • The height of the wall fixed soap dispenser is 109cm.
  • Wide tear off paper roll is available.
  • The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
  • The height of the wide paper roll dispenser is 120cm.
  • There is a hand dryer.
  • The hand dryer is at the recommended height of 80cm-100cm.
  • The height of the hand dryer is 98cm.
  • There is not a towel dispenser.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • There is a/are sanitary, non-infectious waste and clinical waste disposal units.
  • There is an emergency pull cord alarm for the facility.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is a/are coat hook(s).
  • The height of the coat hook is 142cm from the floor.
  • There is not a hand sanitiser.
  • There is not a red flashing fire alarm beacon within the toilet.
  • The lighting levels are moderate to good.
  • The lighting is permanent.

You are on Accessible Toilet (Left Hand Transfer). Skip to the next section.

Accessible Toilet (Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • This accessible toilet is located in between Lucky Coin and Chow Asian Kitchen.
  • This accessible toilet is approximately 50m from the entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from WHSmith.
  • There is pictorial, written text and 'Not All Disabilities Are Visible' signage on or near the toilet door.
  • The signage says 'Not every disability is visible'.
  • The contrast between the external door(s) and wall(s) is good.
  • The door(s) open(s) outwards.
  • The door(s) is/are easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 86cm.
  • The contrast between the internal door(s) and wall(s) is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door(s) is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 150cm x 220cm.
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • The lighting is permanent.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 84cm.
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is good.
  • The contrast between the walls and floor is fair.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with no lid) disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 90cm.
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 68cm.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser can be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 100cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 80cm.
  • The contrast between the hand dryer and the wall is poor.
  • There is not a hand sanitiser.

You are on Accessible Toilet (Right Hand Transfer). Skip to the next section.

Accessible Toilet (Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • This accessible toilet is located in between Lucky Coin and Chow Asian Kitchen.
  • This accessible toilet is approximately 50m from the entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from WHSmith.
  • There is pictorial, written text and 'Not All Disabilities Are Visible' signage on or near the toilet door.
  • The signage says 'Not Every Disability Is Visible'.
  • The contrast between the external door(s) and wall(s) is good.
  • The door(s) open(s) outwards.
  • The door(s) is/are easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 86cm.
  • The contrast between the internal door(s) and wall(s) is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door(s) is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 150cm x 200cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • The lighting is permanent.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 84cm.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is good.
  • The contrast between the walls and floor is fair.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and nappy/incontinence items bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 142cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 63cm.
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser can be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 103cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 86cm.
  • The contrast between the hand dryer and the wall is good.
  • There is not a hand sanitiser.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The male toilet is located in between Lucky Coin and Chow Asian Kitchen.
  • There is step-free access into the toilet(s).
  • The toilet(s) is/are approximately 60m from the entrance.
  • There is pictorial signage on or near the toilet entrance.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
  • There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
  • The height of the wash basin(s) is 86cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are moderate to good.
  • The lighting is permanent.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 100cm.
• Toilet Facilities 2 View
  • The female toilet is located in between Lucky Coin and Chow Asian Kitchen.
  • There is step-free access into the toilet(s).
  • The toilet(s) is/are approximately 60m from the entrance.
  • There is pictorial signage on or near the toilet entrance.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 87cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are moderate to good.
  • The lighting is permanent.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 100cm.
• Baby Changing Facilities 2 View
  • Baby changing facilities are available in the female toilets.
  • There is a flip down baby changing table available.
  • The height of the baby changing table is 90cm.

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• The parent and baby room is located in between Lucky Coin and Chow Asian Kitchen.
• The parent and baby room is approximately 60m from the entrance.
• There is step-free access into the parent and baby room.
• There is pictorial and written text signage on or near the parent and baby room door.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 85cm.
• The contrast between the external door(s) and wall(s) is good.
• The contrast between the internal door(s) and wall(s) is good.
• The baby changing table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby changing table is not height adjustable.
• The height of the baby changing table once extended is 90cm.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 90cm.
• The wash basin tap type is sensor.
• There is/are not chair(s) in the parent and baby room.
• There is a toilet in the parent and baby room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels are moderate to good.
• The lighting is permanent.
• There is not a hand sanitiser.

You are on Standard Shower. Skip to the next section.

Standard Shower

• The shower facilities are located to the right of the toilet corridor walkway.
• There is step-free access to the shower facilities.
• There is written text signage on or near the shower door.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 85cm.
• The contrast between the external door(s) and wall(s) is good.
• The contrast between the internal door(s) and wall(s) is good.
• The lighting levels are moderate to good.
• The lighting is permanent.
• There is step free access into the shower.

You are on Emergency Evacuation Procedure. Skip to the next section.

Emergency Evacuation Procedure

• There is an audio alarm for emergencies.
• Fire wardens/marshals are available on site.
• There is not a/are not internal refuge point(s).
• People exit the building using the entrances/exits.
• There is an external emergency meeting point.
• The external emergency meeting point is located in the coach parking.