Access Guide
Summary
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Getting Help and Assistance
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- This motorway services is open 24 hours.
- There is a member of staff available for help and assistance.
- There is a member of staff located at the entrance, or in WHSmith.
- There is not a member of staff trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are available.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Services Available
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- The following services are available here; a hotel, a petrol station, electric car charging points, cash machines and free WiFi.
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Toilets and Changing Facilities Available
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- The following facilities are available here; standard toilets, an accessible toilet and baby changing facilities.
- For detailed information on the toilets available please click here (new tab).
- The Virtual Access Guide below shows the route from the Blue Badge parking bays to the accessible toilet, please click the link below.
- For a Virtual Route Guide to the toilet facilities please click here (new tab).
- There is an assistance dog toilet or toileting area at the venue/nearby.
- The assistance dog toilet or toileting area is located in the dog walkers area.
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Shops
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- The following shops are available here; M&S Simply Food and WHSmith.
- For the M&S Simply Food AccessAble Access Guide please click here (new tab).
- For the WHSmith AccessAble Access Guide please click here (new tab).
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Catering Facilities
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- The following catering facilities are available here; Burger King, Costa and Greggs.
- For the Burger King AccessAble Access Guide please click here (new tab).
- For the Costa AccessAble Access Guide please click here (new tab).
- For the Greggs AccessAble Access Guide please click here (new tab).
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Hotels
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- The following hotels are available here; Travelodge.
Getting Here
- The services are located off the M6 Northbound between Junction 35 and 36.
- There is signage along the motorway indicating the distance to the services.
- There is parking available with Blue Badge parking spaces and electric charging points.
- There is parking available at the petrol station.
- The coach parking is located to the left of the services.
Petrol Station
- The following services/facilities are available at the petrol station; accessible toilet facilities, Blue Badge parking bays, standard toilet facilities, accessible and standard toilet facilities and a cash machine.
- For detailed information on the petrol station please click here (new tab).
Emergency Evacuation Procedure
- There are audio and visual alarms for emergencies.
- Fire wardens/marshals are available on site.
- People exit the building using the fire exits or main entrance.
- There is an external emergency meeting point.
- The external emergency meeting point is located towards Travelodge.
Parking
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Parking
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- The car park is located in front of the venue.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
- There is lighting in the car park.
- Clearly marked/signposted parent and child parking bays are available.
- All parking spaces are provided on a first come first served basis.
- Additional parking is available outside the petrol station and outside the hotel.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- There is not signage available to direct users to the Blue Badge parking bays.
- There is/are 2 designated Blue Badge parking bay(s) within the car park.
- The Blue Badge bay(s) is/are clearly marked.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 450cm.
- The Blue Badge parking bays have a marked zone to one side but not at the rear.
- The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
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Paying
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- The car park is free for all users.
- Free parking for all users is limited to 2 hours.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located around the edges of the car park.
- Payment term signs do make it clear if parking charges apply to Blue Badge holders.
- Payment for parking charges is made over the phone and via an app/online.
- To see the parking charges please click here (opens new tab).
- To pay please visit www.paybyphone.co.uk or call 0330 400 7275.
Please quote the location number; 2430.
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Access from the Car Park
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- Pedestrian walkways are available in the car park.
- The surface on the pedestrian walkways is tarmac.
- The nearest designated Blue Badge parking bay is approximately 1m from the side entrance.
- The entrance is clearly visible from the Blue Badge parking bay(s).
Electric Vehicle Charging Points (GRIDSERVE - High Power)
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Standard Electric Vehicle Charging Point(s)
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- There is a/are electric vehicle charging point(s) available.
- The provider of the charging point(s) is GRIDSERVE.
- Rapid, fast and supercharged (Tesla) charging is available.
- The electric vehicle charging point(s) is/are located to the left of the car park as you face the building.
- Staff are able to provide assistance with the electric vehicle charging points.
- Staff are notified by going into the services or by phone.
- There is/are 6 electric vehicle charging point(s).
- The electric vehicle charging bay(s) is/are clearly marked.
- The dimensions of the electric vehicle charging bay(s) surveyed are 260cm x 500cm.
- The charging point(s) is/are located to the front as you approach the bay(s).
- The height of the electric vehicle charging point controls/screen is 90cm.
- The height range of the electric vehicle charging point nozzle slot is 75cm to 80cm.
- The charging point(s) require tap and pay (contactless payment).
- Parking charges apply for all users (including Blue Badge holders).
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment for charging is made over the phone and at the charging point(s).
- For more information and a guide to electric vehicle charging please click here.
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Blue Badge Electric Vehicle Charging Point(s)
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- There is a/are designated electric vehicle charging point(s) available for Blue Badge holders.
- The provider of the charging point(s) is GRIDSERVE.
- Fast charging is available.
- The designated Blue Badge electric vehicle charging point(s) is/are located to the right of the high power standard charging bays.
- Staff are able to provide assistance with the designated Blue Badge electric vehicle charging point(s).
- There is/are 1 designated Blue Badge electric vehicle charging point(s).
- The designated Blue Badge electric vehicle charging bay(s) is/are clearly marked.
- The dimensions of the designated Blue Badge electric vehicle charging bay(s) surveyed are 490cm x 630cm.
- The charging point(s) is/are located to the front as you approach the designated bay(s).
- The height range of the designated Blue Badge electric vehicle charging point controls/screen is 90cm.
- The height range of the designated Blue Badge electric vehicle charging point nozzle slot is 75cm to 80cm.
- The charging point(s) require tap and pay (contactless payment).
- Parking charges apply for all users (including Blue Badge holders).
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment for charging is made over the phone and at the charging point(s).
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Comments
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- Although there is no time limit for electric charging, the car park is only free for 2 hours, after which there are parking charges.
Electric Vehicle Charging Points (GRIDSERVE - Medium Power)
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Standard Electric Vehicle Charging Point(s)
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- There is a/are electric vehicle charging point(s) available.
- The provider of the charging point(s) is GRIDSERVE.
- Fast and medium charging is available.
- The electric vehicle charging point(s) is/are located to the right of the car park as you face the building.
- Staff are able to provide assistance with the electric vehicle charging points.
- Staff are notified by going into the services, or by phone.
- There is/are 3 electric vehicle charging point(s).
- The electric vehicle charging bay(s) is/are clearly marked.
- The dimensions of the electric vehicle charging bay(s) surveyed are 390cm x 475cm.
- The charging point(s) is/are located to the front as you approach the bay(s).
- The height range of the electric vehicle charging point controls/screen is 90cm to 130cm.
- The height range of the electric vehicle charging point nozzle slot is 95cm to 100cm.
- The charging point(s) require tap and pay (contactless payment).
- Parking charges apply for all users (including Blue Badge holders).
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment for charging is made over the phone and at the charging point(s).
- For more information and a guide to electric vehicle charging please click here.
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Comments
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- Although there is no time limit for electric charging, the car park is only free for 2 hours, after which there are parking charges.
Seating Area (Outside)
- The seating area is located to the right of the services.
- There is step-free access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are tables, picnic tables and chairs with armrests available.
- Some chairs are fixed to tables.
- Tables are not permanently fixed to the floor.
- The standard height for the underside of tables is 72cm.
- There is a slight slope between the picnic benches and tables.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Moto'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 140cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 150cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 105cm.
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Ramp/Slope
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- The ramp/slope is located in front of the second set of doors.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
Outside Access (Blue Badge Entrance)
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Entrance
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- This information is for the entrance located next to the Blue Badge parking bays.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 160cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 150cm.
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Ramp/Slope
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- The ramp/slope is located along the corridor and in front of the second set of doors.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Outside Access (Petrol Station Entrance)
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Entrance
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- This information is for the entrance located next to the Petrol Station.
- This entrance is signed with 'Entrance'.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 80cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides of the ramp.
- The width of the ramp/slope is 140cm.
- The entrance gives access directly into WHSmith.
Getting Around
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Access and Circulation
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- There is step-free access throughout the building.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is good colour contrast between the walls and floor in all areas.
- The lighting levels are moderate to good.
- Music is played everywhere.
- The cash machine(s) is/are located ahead as you enter.
- The controls/screen heights of the cash machine(s) vary between 80cm and 125cm.
- There are hand sanitisers in the building.
- The height of the hand sanitiser(s) is/are 100cm.
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Signage
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- There is signage for the shop(s)/restaurant(s) and overhead pictorial signage available.
- The colour, design and typeface of signs is consistent throughout the building.
Seating Area
- The seating area is located to the right after you enter.
- There is step-free access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are chairs without armrests and tables available.
- Chairs are not permanently fixed to the floor.
- Tables are not permanently fixed to the floor.
- The distance between the floor and the underside of the lowest table is 72cm.
- The distance between the floor and the underside of the highest table is 73cm.
- Music is played everywhere.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- Lighting levels are moderate to good.
Accessible Toilet (Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- This accessible toilet is located ahead as you enter, to the left of WHSmith.
- This accessible toilet is approximately 7m from the second set of doors of the main entrance and Blue Badge entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door(s) and wall(s) is fair.
- The door(s) open(s) outwards.
- The door(s) is/are easy to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 85cm.
- The contrast between the internal door(s) and wall(s) is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door(s) is good.
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Toilet Features
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- The dimensions of the accessible toilet are 145cm x 200cm.
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- The lighting is activated by a sensor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 68cm.
- The transfer space is obstructed by a waste disposal bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is poor.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the walls and floor is fair.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and nappy/incontinence items bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 110cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- The toilet has a backrest.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 41cm.
- The toilet seat contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 94cm.
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm.
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser can be reached from seated on the toilet.
- The height of the wall fixed soap dispenser is 100cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer can be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 107cm.
- The contrast between the hand dryer and the wall is good.
- There is a hand sanitiser.
- The height of the hand sanitiser is 107cm.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The male toilet is located to the left after you enter from the Blue Badge entrance.
- There is step-free access into the toilet(s).
- The toilet(s) is/are approximately 1m from the Blue Badge entrance first set of doors.
- There is pictorial signage on or near the toilet entrance.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 81cm.
- The wash basin(s) tap type is push.
- Lighting levels are moderate to good.
- The lighting is permanent.
- There is a hand sanitiser.
- The height of the hand sanitiser is 100cm.
- There are 2 clearly marked steps leading to the toilet cubicles.
The height of the steps are 15cm and 12cm.
The going of the steps is 30cm.
There are no handrails available.
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Toilet Facilities 2
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- The female toilet is located ahead as you enter, to the left of WHSmith.
- There is step-free access into the toilet(s).
- The toilet(s) is/are approximately 6m from the second set of doors of the main entrance and Blue Badge entrance.
- There is pictorial signage on or near the toilet entrance.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 81cm.
- The wash basin(s) tap type is push.
- Lighting levels are moderate to good.
- The lighting is permanent.
- There is a hand sanitiser.
- The height of the hand sanitiser is 100cm.
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Baby Changing Facilities 2
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- Baby changing facilities are available in the female toilets.
- There is a flip down baby changing table available.
- The height of the baby changing table is 97cm.
Parent and Baby Room
- The parent and baby room is located ahead as you enter, to the left of the WHSmith.
- The parent and baby room is approximately 7m from the entrance.
- There is step-free access into the parent and baby room.
- There is pictorial signage on or near the parent and baby room door.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 73cm.
- The contrast between the external door(s) and wall(s) is fair.
- The contrast between the internal door(s) and wall(s) is good.
- The baby changing table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby changing table is not height adjustable.
- The height of the baby changing table once extended is 95cm.
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 82cm.
- The wash basin tap type is push.
- There is a/are chair(s) in the parent and baby room.
- There is not a chair with armrests on both sides.
- There is not a toilet in the parent and baby room.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are moderate to good.
- The lighting is permanent.
- There is not a hand sanitiser.