Access Guide
Summary
-
Getting Help and Assistance
View
- This venue is open 24 hours.
- There is a member of staff available for help and assistance.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
- There are two separate gaming areas next to each other.
-
Access
View
- Lucky Coin is located ahead and to the left as you enter from the main entrance.
- There is step-free access to Lucky Coin.
- The entrance area is clearly signed.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- There are security barriers at the entrance area.
- The minimum width between the security barriers is 93cm.
- The barriers do contrast visually with the flooring.
- Identical barriers are placed at the entrances of both gaming areas.
The push button to gain entrance is 120cm from the ground. - For the M6 - Hilton Park Services - Northbound - Moto AccessAble Access Guide please click here (new tab).
-
Toilet Facilities
View
- Accessible toilet facilities are located to the left as you enter from the main entrance.
- For detailed information about the toilet facilities please click here (new tab).
Gaming Area (Gaming Area 1)
-
Area
View
- The following details are for the over 18's area.
- The area has an unobstructed minimum turning space of 150cm x 150cm.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is high colour contrast between the walls and floor in all areas.
- The lighting levels are moderate to good.
- Music is played everywhere.
- In this area there are high stools available.
- Chairs are not permanently fixed to the floor.
- The change machine controls range from 90cm to 110cm.
- The slot machine controls range from 90cm to 160cm.
Gaming Area (Gaming Area 2)
-
Area
View
- The following details are for the over 18's area.
- The area does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is low colour contrast between the walls and floor in the majority of walkways.
- The lighting levels are low to moderate.
- Music is played everywhere.
- In this area there are tables and high stools available.
- Chairs are not permanently fixed to the floor.
- Tables are not permanently fixed to the floor tables are permanently fixed.
- The change machine controls range from 90cm to 110cm.
- The slot machine controls range from 90cm to 160cm.