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Burger King - M6 - Knutsford Services - Northbound - Moto

M6 - Knutsford Services - Northbound - Moto, M6 Junction 18/19, Northwich Road, Knutsford, Cheshire, WA16 0TL

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Access Guide

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Summary

Eating / Drinking

  • Service and Menus View
    • There is a food and drink ordering touchscreen, a counter where food and drink can be ordered and full table service available via online app.
    • Food is either ordered from the counter or the self-service touchscreens and collected from the counter.
      Customers are either notified by staff or on a tv screen.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; picture wall menus and online menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is fast food.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • Music is played everywhere.
    • There is a hearing assistance system.
    • The system is a fixed loop.
    • The hearing assistance system is located at the till points.
    • The hearing assistance system is signed.
    • Staff are not trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 14/04/2023.
    • The hearing assistance system was not working at the time of testing.
  • Self-Service Touchscreens View
    • Self-service touchscreens are available for ordering.
    • The touchscreens are 120cm to 180cm from the floor.
    • There is a button which will condense the screen content.
    • The height of the button is 72cm from the floor.
    • Once condensed the touchscreen heights are 120cm to 170cm from the floor.
    • The lowest height of the touchscreen card machines is 60cm.
    • The touchscreens do not have tent cards which you can use to get food and drink delivered to tables.
  • Service Counter View
    • The height of the counter is 95cm.
    • There is not a lowered section of the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.

Seating Area (Internal)

  • The seating area is located around to the left as you enter.
  • There is step-free access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are high stools, bench seats, tables, chairs without armrests and high tables available.
  • Some chairs are fixed to the floor.
  • Tables are not permanently fixed to the floor.
  • The standard height for the underside of tables is 72cm.
  • The surface height of the highest table is 90cm.
  • Music is played everywhere.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Lighting levels are good.

Seating Area (Outside)

  • The seating area is located at the left side of the services.
  • There is step-free access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are picnic tables with fixed seating available.
  • Chairs are not permanently fixed to the floor.
  • Tables are not permanently fixed to the floor.
  • The standard height for the underside of tables is 70cm.
  • There is also additional outdoor seating at the rear of the services that was not set up at my time of visit 12 04 2022.