Access Guide
Summary
-
Getting Help and Assistance
View
- Please contact the venue for opening times.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was not tested at the time of the survey.
-
Access
View
- Greggs is located on the first floor of the services, along the link bridge.
- There is step-free access, via lift, to Greggs.
- The entrance area is clearly signed.
- For the M6 - Knutsford Services - Southbound - Moto AccessAble Access Guide please click here (new tab).
-
Toilet Facilities
View
- Accessible toilet facilities are located on the ground floor, to the right after you enter the services.
- For detailed information about the toilet facilities please click here (new tab).
Eating / Drinking
-
Service and Menus
View
- There is a counter where food and drink can be ordered.
- Customers either choose their food from the fridge, display stands or counter. Staff then notify them when it is ready at the counter.
- Staff can bring food and/or drinks to tables.
- Menu types include; picture wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are not available.
- Music is played everywhere.
- There is not a hearing assistance system .
-
Service Counter
View
- The height of the counter is 102cm.
- There is not a lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
-
Seating Area
View
- There is step-free access throughout, via lift.
- The majority of tables are accessible to wheelchair users.
- In this area there are tables, bench seats and chairs without armrests available.
- Some chairs are fixed to the floor and each other.
- Tables are not permanently fixed to the floor.
- The standard height for the underside of tables is 72cm.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.