Access Guide
Summary
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Getting Help and Assistance
View
- The opening times for this venue are 05:00 - 19:00 Monday to Friday, and 06:00 - 19:00 Saturday and Sunday.
- There is a member of staff available for help and assistance.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are available on request from the main building.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 18/04/2023.
- The hearing assistance system was not working at the time of testing.
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Access
View
- Greggs is located at the front left of the services building as you face it.
- There is ramped/sloped or stepped access to Greggs.
- The entrance area is clearly signed.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- For the M6 - Lancaster Services - Southbound - Moto AccessAble Access Guide please click here (new tab).
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Toilet Facilities
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- Accessible toilet facilities are located on the ground floor of the services building, to the rear right as you enter.
- For detailed information about the toilet facilities please click here (new tab).
Outside Access
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Entrance
View
- This information is for the entrance located at the front of the shop.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Greggs'.
- There is ramped/sloped or stepped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) by sliding.
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 133cm.
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Ramp/Slope
View
- The ramp/slope is located to the left as you face the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides of the ramp.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located to the right as you face the entrance.
- There is/are 3 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 14cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- There is not a/are not handrail(s) at the step(s).
Eating / Drinking
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Service and Menus
View
- There is a counter where food and drink can be ordered.
- Orders are placed, paid for, and collected at the tills at each side of the counter.
- Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold pastries and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- There is a hearing assistance system .
- The system is a fixed loop.
- The hearing assistance system is located at the right hand till.
- The hearing assistance system is signed.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 18/04/2023.
- The hearing assistance system was not working at the time of testing.
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Self-Service Touchscreens
View
- Self-service touchscreens are not available for ordering.
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Service Counter
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- The height of the counter is 117cm.
- There is not a lowered section of the counter.
- There are no windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
- The lighting levels are good.