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BP Petrol Station - M6 - Southwaite Services - Northbound - Moto

M6 - Southwaite Services - Northbound - Moto, M6 Junction 41/42, Broadfield Site, Carlisle, Cumbria, CA4 0NT

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Access Guide

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Petrol Station Summary

  • This petrol station is open 24 hours.
  • There is a member of staff available for help and assistance.
  • British Sign Language interpreters cannot be provided on request.
  • Water bowls for assistance dogs are available.
  • There is not a portable hearing assistance system.
  • Payment at the petrol station during the day can be made in the shop and by using a phone app.
  • Payment at the petrol station during the night can be made in the shop, at an out of hours counter and by using a phone app.
  • For the M6 - Southwaite Services - Northbound - Moto AccessAble Access Guide please click here (new tab).

Getting Here

  • The services are located on the M6 Northbound between Junctions 41 and 42.
  • There is signage along the motorway indicating the distance to the services.
  • The car park includes Blue Badge parking, electric vehicle car charging points, standard and parent and child parking.
  • There is coach parking available at the rear of the services building.

Petrol Station Forecourt

  • Staff are able to provide assistance at the pumps.
  • Customers can use the fuel Service app or dial the number located at the pump.
  • An App can be used at this petrol station to inform staff of arrival.
  • The App(s) used at this petrol station is/are; fuel Service.
  • It is not possible to pay at the pump.
  • The height of the fuel pump nozzle slot is 90cm.

Parking

  • Parking View
    • The car park is located to the right of the building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is not a/are not Blue Badge parking bay(s) available.
  • Paying View
  • Access from the Car Park View
    • Pedestrian walkways are not available in the car park.

ATM(s)

  • The ATM(s) is/are located to the left of the entrance.
  • The ATM(s) is/are 6m from the entrance.
  • The controls/screen heights vary between 100cm and 125cm.
  • There is not a lowered ATM available.
  • There is a step up to the ATM.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Shop entrance'.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 99cm.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 100cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.

Shop

  • Circulation View
    • The majority of aisle widths are 150cm+.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are moderate to good.
  • Till(s) View
    • The till(s) is/are located to the left after you enter.
    • There is step-free access to the till(s).
    • There is a clear unobstructed route to the till(s).
    • The till(s) is/are clearly signed.
    • There are windows, TVs, glazed screens or mirrors at/behind the till(s).
    • The till(s) is not/are not placed in front of a plain background.
    • The lighting levels at the till(s) are moderate to good.
    • The chip & pin card machines are accessible from the till(s).
    • There is not a cashback option at the till(s).
    • The height of the till(s) is/are 115cm.
    • There is not a lowered section at the till(s).
    • There is a hearing assistance system at the till(s).
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 05/10/2020.
    • The hearing assistance system was working at the time of testing.

Eating / Drinking (Greggs)

  • Service and Menus View
    • There is a counter where food and drink can be ordered.
    • Customers either choose their food from the fridge, display stands or counter. Staff then notify them when it is ready at the counter.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • The type of food served here is hot and cold snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • There is a hearing assistance system .
    • The system is a fixed loop.
    • The hearing assistance system is located at the counter.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 05/10/2020.
    • The hearing assistance system was working at the time of testing.
  • Self-Service Touchscreens View
    • Self-service touchscreens are not available for ordering.
  • Service Counter View
    • The height of the counter is 100cm.
    • There is not a lowered section of the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is placed in front of a plain background.
    • There is a moveable card machine available for payment.
    • The lighting levels are moderate to good.

Accessible Toilet (Left Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • This accessible toilet is located at the rear right of the shop.
    • This accessible toilet is approximately 15m from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door(s) and wall(s) is poor.
    • The door(s) open(s) outwards.
    • The door(s) is/are easy to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 82cm.
    • The contrast between the internal door(s) and wall(s) is poor.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door(s) is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 188cm x 200cm.
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • The lighting is permanent.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 115cm.
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is fair.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm.
    • The toilet seat contrast is good.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 104cm.
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm.
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser can be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 95cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 96cm.
    • The contrast between the hand dryer and the wall is good.
    • There is not a hand sanitiser.
  • Comments View
    • The accessible toilet is also used as the standard female toilet.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The male toilet is located at the rear of the shop.
    • There is step-free access into the toilet(s).
    • The toilet(s) is/are approximately 15m from the main entrance.
    • There is pictorial signage on or near the toilet entrance.
    • The contrast between the external toilet door(s) and wall(s) is good.
    • The contrast between the internal toilet door(s) and wall(s) is poor.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 79cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are good.
    • The lighting is permanent.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 113cm.
    • The male standard toilets were out of use at the time of the survey.
      The accessible toilet is used as the female standard toilet.