Access Guide
Petrol Station Summary
- This petrol station is open 24 hours.
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are not available.
- There is not a portable hearing assistance system.
- Payment at the petrol station during the day can be made in the shop and at an out of hours counter.
- Payment at the petrol station during the night can be made in the shop and at an out of hours counter.
- For the M6 - Southwaite Services - Southbound - Moto AccessAble Access Guide please click here (new tab).
Getting Here
- The services are located on the M6 Southbound between Junctions 41 and 42.
- There is signage along the motorway indicating the distance to the services.
- Parking includes Blue Badge spaces, electric vehicle charging points, standard and parent and child spaces.
- There is additional parking at the petrol station and outside the hotel.
- There is coach parking available.
Petrol Station Forecourt
- Staff are able to provide assistance at the pumps.
- Customers can notify staff by using the fuel Service app or by calling the phone number located next to the pumps.
- An App can be used at this petrol station to inform staff of arrival.
- The App(s) used at this petrol station is/are; fuel Service.
- It is not possible to pay at the pump.
- The height of the fuel pump nozzle slot is 90cm.
Parking
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Parking
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- The car park is located to the right of the building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is block paving.
- Clearly marked/signposted parent and child parking bays are not available.
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Blue Badge Parking
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- There is not a/are not Blue Badge parking bay(s) available.
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Paying
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- Parking charges apply after a limited time.
- Free parking for all users is limited to 2 hours.
- Payment signs are not provided.
- Payment for parking charges is made over the phone and via an app/online.
- To see the parking charges please click here (opens new tab).
- To pay please visit www.paybyphone.co.uk or call 0330 400 7275.
Please quote the location number; 2462.
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Access from the Car Park
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- Pedestrian walkways are not available in the car park.
ATM(s)
- The ATM(s) is/are located to the left of the entrance.
- The ATM(s) is/are 5m from the main entrance.
- The controls/screen heights vary between 90cm and 130cm.
- There is not a lowered ATM available.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (away from you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 100cm from floor level.
- The door(s) is/are single width.
- The width of the door opening is 90cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 100cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is steep.
Shop
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Circulation
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- The majority of aisle widths are 150cm+.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There are mats in aisles that might be perceived as holes.
- There is high colour contrast between the walls and floor in all areas.
- The lighting levels are moderate to good.
- Music is played everywhere.
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Till(s)
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- The till(s) is/are located at the centre of the shop.
- There is step-free access to the till(s).
- There is a clear unobstructed route to the till(s).
- The till(s) is/are not clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the till(s).
- The till(s) is not/are not placed in front of a plain background.
- The lighting levels at the till(s) are moderate to good.
- The chip & pin card machines are accessible from the till(s).
- There is not a cashback option at the till(s).
- The height of the till(s) is/are 115cm.
- There is not a lowered section at the till(s).
- There is a hearing assistance system at the till(s).
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 06/10/2020.
- The hearing assistance system was not working at the time of testing.
Toilet with Adaptations (Left Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- This accessible toilet is located to the left after you enter.
- This accessible toilet is approximately 15m from the main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door(s) and wall(s) is high.
- The door(s) open(s) outwards.
- The door(s) is/are easy to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 85cm.
- The contrast between the internal door(s) and wall(s) is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door(s) is medium.
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Toilet Features
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- The dimensions of the accessible toilet are 127cm x 170cm.
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- The lighting is permanent.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 72cm.
- The transfer space is obstructed by a sanitary bin.
- There is a flush, however it is not on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is low.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and general waste (with no lid) disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm.
- The toilet seat contrast is high.
- There is a toilet roll holder.
- The toilet roll holder is on the dropdown rail.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 76cm.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm.
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser can be reached from seated on the toilet.
- The height of the wall fixed soap dispenser is 100cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer can be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 92cm.
- The contrast between the hand dryer and the wall is good.
- There is not a hand sanitiser.
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Comments
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- The accessible toilet is used as the female standard toilet.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located to the left after you enter.
- There is step-free access into the toilet(s).
- The toilet(s) is/are approximately 15m from the main entrance.
- There is pictorial signage on or near the toilet entrance.
- The contrast between the external toilet door(s) and wall(s) is high.
- The contrast between the internal toilet door(s) and wall(s) is high.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 83cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are good.
- The lighting is permanent.
- There is not a hand sanitiser.