Access Guide
Summary
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Getting Help and Assistance
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- This motorway services is open 24 hours.
- There is a member of staff available for help and assistance.
- There is a member of staff available for help and assistance at the WHSmith counter.
- There is not a member of staff trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are available.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Services Available
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- The following services are available here; a hotel, a petrol station, electric car charging points, cash machines and free WiFi.
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Toilets and Changing Facilities Available
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- The following facilities are available here; baby changing facilities, an accessible toilet, shower facilities and standard toilets.
- For detailed information on the toilets available please click here (new tab).
- The Virtual Access Guide below shows the route from the Blue Badge parking bays to the accessible toilet, please click the link below.
- For a Virtual Route Guide to the toilet facilities please click here (new tab).
- There is an assistance dog toilet or toileting area at the venue/nearby.
- The assistance dog toilet or toileting area is located in the dog walkers area.
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Shops
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- The following shops are available here; M&S Simply Food.
- For the M&S Simply Food AccessAble Access Guide please click here (new tab).
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Catering Facilities
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- The following catering facilities are available here; Burger King, Costa and Greggs.
- For the Burger King AccessAble Access Guide please click here (new tab).
- For the Costa AccessAble Access Guide please click here (new tab).
- For the Greggs AccessAble Access Guide please click here (new tab).
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Hotels
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- The following hotels are available here; Travelodge.
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Adjoining Motorway Services
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- There is an adjoining motorway services building which can be accessed via an external bridge.
- The following services are available at the adjoining motorway services; accommodation, a petrol station, electric car charging points, cash machines and free WiFi.
- The following facilities are available at the adjoining motorway services; a Changing Places facility, an accessible toilet, standard toilets, baby changing facilities and shower facilities.
- For the M6 - Southwaite Services - Northbound - Moto AccessAble Access Guide please click here (new tab).
Getting Here
- The services are located on the M6 Southbound between Junctions 41 and 42.
- There is signage along the motorway indicating the distance to the services.
- Parking includes Blue Badge spaces, electric vehicle charging points, standard and parent and child spaces.
- There is additional parking at the petrol station and outside the hotel.
- There is coach parking available.
Petrol Station
- The following services/facilities are available at the petrol station; accessible and standard toilet facilities, standard parking bays and a cash machine.
- For detailed information on the petrol station please click here (new tab).
Parking
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Parking
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- The car park is located at the front of the services building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
- There is lighting in the car park.
- Clearly marked/signposted parent and child parking bays are available.
- All parking spaces are provided on a first come first served basis.
- Additional parking is available outside the petrol station and outside the hotel.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- There is not signage available to direct users to the Blue Badge parking bays.
- There is/are 8 designated Blue Badge parking bay(s) within the car park.
- The Blue Badge bay(s) is/are clearly marked.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 480cm.
- The Blue Badge parking bays have a marked zone to both sides and rear.
- The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
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Paying
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- Parking charges apply after a limited time.
- Free parking for all users is limited to 2 hours.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located around the edges of the car park.
- Payment term signs do make it clear if parking charges apply to Blue Badge holders.
- Payment for parking charges is made over the phone and via an app/online.
- To see the parking charges please click here (opens new tab).
- To pay please visit www.paybyphone.co.uk or call 0330 400 7275.
Please quote the location number; 2462.
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Access from the Car Park
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- Pedestrian walkways are available in the car park.
- The surface on the pedestrian walkways is tarmac.
- There is a pedestrian crossing between the designated Blue Badge parking bay(s) and the building.
- The pedestrian crossings is level (flush) with the Blue Badge parking bay(s) and has a dropped kerb leading to the approach to the building.
- Not all pedestrian crossings have tactile paving on both sides.
- The nearest designated Blue Badge parking bay is approximately 30m from the entrance.
- There are dropped kerbs from the Blue Badge bay(s) to the building.
- The entrance is clearly visible from the Blue Badge parking bay(s).
Electric Vehicle Charging Points (GRIDSERVE)
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Standard Electric Vehicle Charging Point(s)
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- There is a/are electric vehicle charging point(s) available.
- The provider of the charging point(s) is GRIDSERVE.
- Fast charging is available.
- The electric vehicle charging point(s) is/are located to the right of the building, in front of the hotel.
- Staff are able to provide assistance with the electric vehicle charging points.
- Customers can get assistance by either phoning the services or going in and asking for help at WHSmith.
- There is/are 4 electric vehicle charging point(s).
- The electric vehicle charging bay(s) is/are clearly marked.
- The dimensions of the electric vehicle charging bay(s) surveyed are 250cm x 480cm.
- The charging point(s) is/are located to the front as you approach the bay(s).
- The height range of the electric vehicle charging point controls/screen is 90cm to 132cm.
- The height range of the electric vehicle charging point nozzle slot is 95cm to 110cm.
- The charging point(s) require tap and pay (contactless payment).
- Parking charges apply for all users (including Blue Badge holders).
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment for charging is made over the phone and at the charging point(s).
- For more information and a guide to electric vehicle charging please click here.
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Blue Badge Electric Vehicle Charging Point(s)
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- There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.
Link Bridge
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Access and Circulation
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- The link bridge is external.
- There is step free access to the bridge.
- There is step-free access along the bridge.
- There is high colour contrast between the walls and floor in all areas.
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Signage
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- Wayfinding signage is provided.
- There is written signage available throughout.
- The colour, design and typeface of signs is consistent throughout the building.
- The path is steep at the entrance to the bridge.
The path along the bridge is a long steep/slight slope.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the services building.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Greggs, M&S Simply Food and Costa'.
- There is ramped/sloped or stepped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (away from you).
- The door(s) is/are double width.
- The width of the door opening is 150cm.
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Ramp/Slope
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- The ramp/slope is located to the right of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located to the left of the entrance.
- There is/are 7 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 17cm.
- The depth of the step(s) is/are not between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
Getting Around
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Access and Circulation
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- There is step-free access throughout the building.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is high colour contrast between the walls and floor in all areas.
- The lighting levels are moderate to good.
- Music is played everywhere.
- The cash machine(s) is/are located to the left after you enter the services building.
- The controls/screen heights of the cash machine(s) vary between 85cm and 120cm.
- There are hand sanitisers in the building.
- The height of the hand sanitiser(s) is/are 100cm.
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Signage
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- There is signage for the shop(s)/restaurant(s), overhead written signage and overhead pictorial signage available.
- The colour, design and typeface of signs is not consistent throughout the building.
Seating Area
- The seating area is located at the centre of the services building.
- There is step-free access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are chairs without armrests and tables available.
- Chairs are not permanently fixed to the floor.
- Tables are not permanently fixed to the floor.
- The standard height for the underside of tables is 73cm.
- Music is played everywhere.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- Lighting levels are moderate to good.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 100cm.
Toilet with Adaptations (Left Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- This accessible toilet is located to the left after you enter the services building, opposite Burger King.
- This accessible toilet is approximately 20m from the entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from WHSmith.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door(s) and wall(s) is high.
- The door(s) open(s) outwards.
- The door(s) is/are easy to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 84cm.
- The contrast between the internal door(s) and wall(s) is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door(s) is high.
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Toilet Features
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- The dimensions of the accessible toilet are 186cm x 187cm.
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- The lighting is permanent.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 115cm.
- The transfer space is obstructed by a waste disposal bin.
- There is a flush, however it is not on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and nappy/incontinence items bin disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm.
- The toilet seat contrast is high.
- There is a toilet roll holder.
- The toilet roll holder is on the dropdown rail.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 77cm.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm.
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser can be reached from seated on the toilet.
- The height of the wall fixed soap dispenser is 96cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 110cm.
- The contrast between the hand dryer and the wall is good.
- There is not a hand sanitiser.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located to the right after you enter the services building.
- There is step-free access into the toilet(s).
- The toilet(s) is/are approximately 18m from the entrance.
- There is pictorial signage on or near the toilet entrance.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 80cm.
- The height of the lowered wash basin is 70cm.
- The wash basin(s) tap type is sensor.
- Lighting levels are good.
- The lighting is permanent.
- There is a hand sanitiser.
- The height of the hand sanitiser is 115cm.
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Baby Changing Facilities
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- Baby changing facilities are available in both the female and male toilets.
- There is a flip down baby changing table available.
- The height of the baby changing table is 94cm.
Parent and Baby Room
- The parent and baby room is located to the left after you enter the services building.
- The parent and baby room is approximately 20m from the entrance.
- There is step-free access into the parent and baby room.
- There is pictorial and written text signage on or near the parent and baby room door.
- The signage says 'baby changing'.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 81cm.
- The contrast between the external door(s) and wall(s) is high.
- The contrast between the internal door(s) and wall(s) is high.
- The baby changing table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby changing table is not height adjustable.
- The height of the baby changing table once extended is 95cm.
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 82cm.
- The wash basin tap type is push.
- There is a/are chair(s) in the parent and baby room.
- There is a chair with armrests on both sides.
- There is not a toilet in the parent and baby room.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are moderate to good.
- The lighting is permanent.
- There is not a hand sanitiser.
Standard Shower
- The shower facilities are located to the left after you enter the services building.
- The shower facilities are approximately 22m from the entrance.
- There is step-free access to the shower facilities.
- A key is required for the shower facilities.
- The key can be obtained from WHSmith.
- There is pictorial signage on or near the shower door.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 70cm.
- The contrast between the external door(s) and wall(s) is high.
- The contrast between the internal door(s) and wall(s) is high.
- The lighting levels are moderate to good.
- The lighting is permanent.
- There is step free access into the shower.
- There are 2 steps to access shower 3 within the male standard toilets.
Emergency Evacuation Procedure
- There is an audio alarm for emergencies.
- Fire wardens/marshals are available on site.
- People exit the building using the entrances/exits.
- There is an external emergency meeting point.
- The external emergency meeting point is located in the car park.