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Burger King - M6 - Stafford Services - Northbound - Moto

M6 - Stafford Services - Northbound - Moto, M6 Junction 14/15, Stone, ST15 0EU

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Access Guide

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Summary

Eating / Drinking

  • Service and Menus View
    • There is a food and drink ordering touchscreen, a counter where food and drink can be ordered and full table service available via online app.
    • Orders are placed either via the Moto Order & Collect app, the touchscreens or at the tills at the left hand side of the counter. Order progress is displayed on a screen above the collection point, at the right hand side of the counter. Order numbers are called out when ready.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; online menus and picture wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is burgers and fries.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available on request.
    • Background music is played throughout this area.
    • There is a hearing assistance system .
    • The system is a fixed loop.
    • The hearing assistance system is located at the left hand till.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 16/04/2023.
    • The hearing assistance system was not working at the time of testing.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitisers range between 112cm and 155cm.
  • Self-Service Touchscreens View
    • Self-service touchscreens are available for ordering.
    • The touchscreens are 120cm to 175cm from the floor.
    • There is a button which will condense the screen content.
    • The height of the button is 120cm from the floor.
    • Once condensed the touchscreen heights are 120cm to 145cm from the floor.
    • The lowest height of the touchscreen card machines is 110cm.
    • The touchscreens do not have tent cards which you can use to get food and drink delivered to tables.
  • Service Counter View
    • The height of the counter is 87cm.
    • There is not a lowered section of the counter.
    • There are no windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.
    • The lighting levels are moderate to good.
  • Seating Area View
    • There is step-free access throughout.
    • There is sufficient space for a wheelchair user to use the seating area.
    • The majority of tables are accessible to wheelchair users.
    • In this area there are tables, high tables, bench seats, high stools and chairs without armrests available.
    • Some chairs are fixed to the floor.
    • All tables are fixed to the floor.
    • The height between the floor and the underside of the lowest table is 71cm.
    • The distance between the floor and the underside of the highest table is 102cm.
    • The surface height of the tables is 104cm.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are moderate to good.