You are on Summary. Skip to the next section.

Summary

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• Getting Help and Assistance View
  • This motorway services is open 24 hours.
  • There is a member of staff available for help and assistance.
  • Help and assistance is available from WHSmith.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • Water bowls for assistance dogs are available.
  • The following mobility aids are available; wheelchairs.
  • To obtain mobility aids please contact WHSmith.
  • There is not a portable hearing assistance system.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Services Available View
  • The following services are available here; a hotel, a petrol station, electric car charging points, cash machines, free WiFi and a defibrillator.
  • First aid kits, and first aiders, are available in all units at these services.
• Toilets and Changing Facilities Available View
  • The following facilities are available here; baby changing facilities, standard toilets, a Changing Places facility, an accessible toilet and shower facilities.
  • For detailed information on the toilets available please click here (new tab).
  • The Virtual Access Guide below shows the route from the Blue Badge parking bays to the accessible toilet, please click the link below.
  • For a Virtual Route Guide to the toilet facilities please click here (new tab).
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • The assistance dog toilet or toileting area is located on the grassed areas surrounding the car park.
• Shops View
  • The following shops are available here; M&S Simply Food and WHSmith.
• Catering Facilities View
  • The following catering facilities are available here; Burger King, Chozen Costa, Costa, Pret A Manger, KFC, West Cornwall Pasty Co. and Greggs
• Hotels View
  • The following hotels are available here; Travelodge.

You are on Getting Here. Skip to the next section.

Getting Here

• The northbound services are located directly off the M6 between junctions 14 and 15.
• There is signage along the motorway indicating the distance to the services.
• The main car park has 8 Blue Badge parking bays, 3 electric charging points and a number of standard parking bays.
• There are 2 additional Blue Badge bays, and a number of standard parking bays, outside the hotel.
• Coach parking is available to the front left of the amenities building.

You are on Petrol Station. Skip to the next section.

Petrol Station

• The following services/facilities are available at the petrol station; accessible and standard toilet facilities, Blue Badge parking bays, a cash machine and standard parking bays.
• For detailed information on the petrol station please click here (new tab).

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The car park is located in front of the building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • There is lighting in the car park.
  • Clearly marked/signposted parent and child parking bays are available.
  • All parking spaces are provided on a first come first served basis.
  • Additional parking is available outside the petrol station and outside the hotel.
  • There are 2 additional Blue Badge bays and a number of standard parking bays in front of the hotel.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • There is not signage available to direct users to the Blue Badge parking bays.
  • There is/are 6 designated Blue Badge parking bay(s) within the car park.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 218cm x 465cm.
  • The Blue Badge parking bays have a marked zone to both sides and rear.
  • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
• Paying View
  • Parking charges apply after a limited time.
  • Free parking for all users is limited to 2 hours.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located around the edges of the car park.
  • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
  • Payment for parking charges is made over the phone and via an app/online.
  • To see the parking charges please click here (opens new tab).
  • To pay please visit www.paybyphone.co.uk or call 0330 400 7275. Please quote the location number 2463. Payment can also be made at WHSmith.
• Access from the Car Park View
  • Pedestrian walkways are available in the car park.
  • The surface on the pedestrian walkways is tarmac.
  • The nearest designated Blue Badge parking bay is approximately 6m from the entrance.
  • There are dropped kerbs from the Blue Badge bay(s) to the building.
  • The entrance is clearly visible from the Blue Badge parking bay(s).

You are on Electric Vehicle Charging Points (Gridserve). Skip to the next section.

Electric Vehicle Charging Points (Gridserve)

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• Standard Electric Vehicle Charging Point(s) View
  • There is a/are electric vehicle charging point(s) available.
  • The provider of the charging point(s) is Gridserve.
  • Rapid and slow charging is available.
  • The electric vehicle charging point(s) is/are located at the front left of the car park.
  • Staff are not able to provide assistance with the electric vehicle charging points.
  • There is/are 3 electric vehicle charging point(s).
  • The electric vehicle charging bay(s) is/are clearly marked and signposted.
  • The dimensions of the electric vehicle charging bay(s) surveyed are 227cm x 372cm.
  • The charging point(s) is/are located to the front as you approach the bay(s).
  • The height range of the electric vehicle charging point controls/screen is 152cm to 168cm.
  • The height range of the electric vehicle charging point nozzle slot is 110cm to 130cm.
  • The charging point(s) require tap and pay (contactless payment).
  • Parking charges apply for all users (including Blue Badge holders).
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment for charging is made via an app/online and at the charging point(s).
  • For more information and a guide to electric vehicle charging please click here.
• Blue Badge Electric Vehicle Charging Point(s) View
  • There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.

You are on Seating Area (Outside - Front). Skip to the next section.

Seating Area (Outside - Front)

• The seating area is located at the front right of the building.
• There is step-free access to the seating area.
• There is sufficient space for a wheelchair user to use the seating area.
• In this area there are picnic tables with fixed seating and bench seats available.
• Some chairs are fixed to the floor.
• Tables are not permanently fixed to the floor.
• The surface of the seating area is block paving.

You are on Outside Access. Skip to the next section.

Outside Access

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• Entrance View
  • This information is for the entrance located at the front left of the building, at the right hand side of the entrance area.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (away from you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 95cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 90cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (away from you).
  • The automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 115cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 95cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 98cm.
  • Entrance doors surveyed are on the right side of the entrance. There is also a double door on the left hand side of the entrance which opens automatically (towards you) with a width of 186cm.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the building.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is good colour contrast between the walls and floor in the majority of walkways.
  • The lighting levels are varied.
  • Music is played everywhere.
  • There is a play/activity area located to the rear left of the building, in the external seating area and in the internal seating area.
  • The cash machine(s) is/are located to the rear right of the building, on the walkway leading to the toilets.
  • The controls/screen heights of the cash machine(s) vary between 78cm and 122cm.
  • There are hand sanitisers in the building.
  • The height of the hand sanitiser(s) is/are 98cm.
• Signage View
  • There is signage for the shop(s)/restaurant(s), overhead written signage and overhead pictorial signage available.
  • The colour, design and typeface of signs is not consistent throughout the building.

You are on Seating Area. Skip to the next section.

Seating Area

• The seating area is located to the rear of the building.
• There is step-free access to the seating area.
• There is sufficient space for a wheelchair user to use the seating area.
• In this area there are tables, high stools, long tables, bench seats, a mixture of chairs with and without armrests, booths and high tables available.
• Some chairs are fixed to the floor.
• Tables are not permanently fixed to the floor.
• The distance between the floor and the underside of the lowest table is 73cm.
• The distance between the floor and the underside of the highest table is 89cm.
• The surface height of the lowest table is 76cm.
• The surface height of the highest table is 96cm.
• Background music is played throughout this area.
• There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
• There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
• Lighting levels are good.

You are on Outside Access (Seating Area - Outside - Rear). Skip to the next section.

Outside Access (Seating Area - Outside - Rear)

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• Entrance View
  • This information is for the entrance located at the rear of the building, in the shared seating area.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'External seating area'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the door opening is 100cm.

You are on Seating Area (Outside - Rear). Skip to the next section.

Seating Area (Outside - Rear)

• The seating area is located at the rear of the building.
• There is step-free access to the seating area.
• There is sufficient space for a wheelchair user to use the seating area.
• In this area there are chairs with armrests, tables and picnic tables with fixed seating available.
• Some chairs are fixed to tables.
• Tables are not permanently fixed to the floor.
• The distance between the floor and the underside of the lowest table is 65cm.
• The distance between the floor and the underside of the highest table is 67cm.
• Access to the additional seating area is via 4 steps with a depth of 16cm each, with no handrails.
• The surface of the seating area is block paving.

You are on Play Area. Skip to the next section.

Play Area

• The play area is located at the rear of the building, in the rear outdoor seating area.
• The play area is free of charge.
• There is step-free access to the play area.
• There is a clear unobstructed route to the play area.
• The play area is not clearly signed.
• There is step-free access within the play area.
• The gate to the play area opens away from you (push). The gate is single, and may be difficult to open. The gate has a clear opening width of 106cm wide. There are 3 medium height steps in the play area to access some of the play equipment.

You are on Accessible Toilet (Next to Parent & Baby Room - Left Hand Transfer). Skip to the next section.

Accessible Toilet (Next to Parent & Baby Room - Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • This accessible toilet is located to the rear right of the building as you enter.
  • This accessible toilet is approximately 30m from the entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from WHSmith.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door(s) and wall(s) is good.
  • The door(s) open(s) outwards.
  • The door(s) may be difficult to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 101cm.
  • The contrast between the internal door(s) and wall(s) is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door(s) is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 153cm x 173cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • The lighting is permanent.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 78cm.
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is poor.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and clinical waste disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 91cm.
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser cannot be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 85cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 96cm.
  • The contrast between the hand dryer and the wall is good.
  • There is not a hand sanitiser.

You are on Accessible Toilet (Next to Female Toilets - Left Hand Transfer). Skip to the next section.

Accessible Toilet (Next to Female Toilets - Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • This accessible toilet is located to the rear right of the building.
  • This accessible toilet is approximately 35m from the entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from WHSmith.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door(s) and wall(s) is good.
  • The door(s) open(s) outwards.
  • The door(s) may be difficult to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 99cm.
  • The contrast between the internal door(s) and wall(s) is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door(s) is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 169cm x 221cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • The lighting is permanent.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 90cm.
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is poor.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and clinical waste disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 93cm.
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser cannot be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 85cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 98cm.
  • The contrast between the hand dryer and the wall is good.
  • There is not a hand sanitiser.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Toilet Facilities View
  • The female toilet is located to the rear right of the building.
  • There is step-free access into the toilet(s).
  • The toilet(s) is/are approximately 35m from the entrance.
  • There is pictorial signage on or near the toilet entrance.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 84cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.
  • The lighting is permanent.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 98cm.
• Baby Changing Facilities View
  • Baby changing facilities are available in the female toilets.
  • There is a fixed baby changing table available.
  • The height of the baby changing table is 93cm.
• Toilet Facilities 2 View
  • The male toilet is located to the rear right of the building.
  • There is step-free access into the toilet(s).
  • The toilet(s) is/are approximately 35m from the entrance.
  • There is pictorial signage on or near the toilet entrance.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 84cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.
  • The lighting is permanent.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 98cm.
• Baby Changing Facilities 2 View
  • Baby changing facilities are available in the shared toilets.
  • There is a fixed baby changing table available.
  • The height of the baby changing table is 93cm.

You are on Parent and Baby Room (Shared). Skip to the next section.

Parent and Baby Room (Shared)

• The parent and baby room is located to the rear right of the building.
• The parent and baby room is approximately 30m from the main entrance.
• There is step-free access into the parent and baby room.
• There is pictorial and written text signage on or near the parent and baby room door.
• The signage says 'Baby Changing'.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 96cm.
• The contrast between the external door(s) and wall(s) is good.
• The contrast between the internal door(s) and wall(s) is good.
• The baby changing table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby changing table is not height adjustable.
• The height of the baby changing table once extended is 93cm.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 85cm.
• The wash basin tap type is lever.
• There is/are not chair(s) in the parent and baby room.
• There is a toilet in the parent and baby room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels are good.
• The lighting is permanent.
• There is not a hand sanitiser.
• There is a free standing soap dispenser on the wash basin.

You are on Parent and Baby Room (Female Toilets - 1). Skip to the next section.

Parent and Baby Room (Female Toilets - 1)

• The parent and baby room is located in the standard female toilets.
• The parent and baby room is approximately 45m from the main entrance.
• There is step-free access into the parent and baby room.
• There is pictorial and written text signage on or near the parent and baby room door.
• The signage says 'Baby Changing'.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 58cm.
• The contrast between the external door(s) and wall(s) is good.
• The contrast between the internal door(s) and wall(s) is good.
• The baby changing table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby changing table is not height adjustable.
• The height of the baby changing table once extended is 94cm.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 86cm.
• The wash basin tap type is lever.
• There is/are not chair(s) in the parent and baby room.
• There is not a toilet in the parent and baby room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels are moderate to good.
• The lighting is permanent.
• There is not a hand sanitiser.
• There is a free standing soap dispenser on the wash basin.

You are on Parent and Baby Room (Female Toilets - 2). Skip to the next section.

Parent and Baby Room (Female Toilets - 2)

• The parent and baby room is located within the female toilets.
• The parent and baby room is approximately 45m from the main entrance.
• There is step-free access into the parent and baby room.
• There is pictorial and written text signage on or near the parent and baby room door.
• The signage says 'Baby Changing'.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 58cm.
• The contrast between the external door(s) and wall(s) is good.
• The contrast between the internal door(s) and wall(s) is good.
• The baby changing table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby changing table is not height adjustable.
• The height of the baby changing table once extended is 94cm.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 86cm.
• The wash basin tap type is lever.
• There is a/are chair(s) in the parent and baby room.
• There is a chair with armrests on both sides.
• There is a toilet in the parent and baby room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels are moderate to good.
• The lighting is permanent.
• There is not a hand sanitiser.
• There is a free standing soap dispenser on the wash basin.

You are on Standard Shower (Female). Skip to the next section.

Standard Shower (Female)

• The shower facilities are located in the standard female toilets.
• The shower facilities are approximately 40m from the main entrance.
• There is step-free access to the shower facilities.
• There is pictorial signage on or near the shower door.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 73cm.
• The contrast between the external door(s) and wall(s) is poor.
• The contrast between the internal door(s) and wall(s) is poor.
• The lighting levels are moderate to good.
• The lighting is permanent.
• There is 1 (25cm) step to enter the shower, which is created by the shower tray.

You are on Standard Shower (Male). Skip to the next section.

Standard Shower (Male)

• The shower facilities are located to the rear right of the building.
• The shower facilities are approximately 35m from the main entrance.
• There is step-free access to the shower facilities.
• There is pictorial signage on or near the shower door.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 75cm.
• The contrast between the external door(s) and wall(s) is good.
• The contrast between the internal door(s) and wall(s) is good.
• The lighting levels are good.
• The lighting is permanent.
• There is 1 deep (18cm) step into the shower, which is created by the shower tray.
• After entering the main shower room door there are two further doors into two separate showers.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and Access View
  • The facility is located to the rear right of the building.
  • The facility is approximately 35m from the main entrance.
  • The facility is in addition to standard and accessible toilets.
  • There is level access into the facility.
  • The facility surveyed is for the sole use of disabled people.
  • The contrast between the external door(s) and wall(s) is good.
  • The contrast between the internal door(s) and wall(s) is good.
  • You do need a key for the facility.
  • The key is a radar key.
  • The key can be obtained from WHSmith.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The door(s) open(s) outwards.
  • The door(s) is/are easy to open.
  • The door is locked by a locking handle.
  • The door has a horizontal grab rail.
  • The width of the door opening is 110cm.
  • The dimensions of the facility are 405cm x 298cm.
  • The ceiling height is at a minimum of 2.4m.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The contrast between the walls and floor is poor.
• Toilet Details View
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the right as you face the toilet is 83cm.
  • The transfer space on the left as you face the toilet is 90cm.
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The contrast between the dropdown rail(s) and wall is good.
  • As you face the toilet there are vertical grab rails on both sides.
  • The contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
  • The contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
  • The height of the toilet seat above floor level is 48cm.
  • There is a spatula flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 58cm.
  • The toilet has a cistern.
  • The toilet seat contrast is good.
  • There is an emergency pull cord alarm for the toilet.
  • The emergency pull cord alarm is within reach and fully functional.
• Changing Bench and Hoist Details View
  • The facility changing bench is wall mounted.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 185cm.
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is not a shower unit with a detachable shower head.
• Other Facilities View
  • A privacy screen is available.
  • The type of wash basin is adjustable.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • The contrast between the wash basin grab rail(s) and wall is good.
  • There is not a wall fixed soap dispenser.
  • There is no soap available.
  • Wide tear off paper roll is available.
  • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
  • The height of the wide paper roll dispenser is 100cm.
  • There is a hand dryer.
  • The hand dryer is at the recommended height of 80cm-100cm.
  • The height of the hand dryer is 98cm.
  • There is not a towel dispenser.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a/are pedal bin disposal units.
  • There is an emergency pull cord alarm for the facility.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is not a/are not coat hook(s).
  • There is not a hand sanitiser.
  • There is not a red flashing fire alarm beacon within the toilet.
  • The lighting levels are moderate to good.
  • The lighting is activated by a sensor.

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Emergency Evacuation Procedure

• There is an audio alarm for emergencies.
• Fire wardens/marshals are available on site.
• People exit the building using the fire exits or main entrance.
• There is an external emergency meeting point.
• The external emergency meeting point is located at the front right of the car park.