Access Guide
Summary
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Getting Help and Assistance
View
- The opening times for this venue are:- 05:00 - 19:00 Monday to Friday 06:00 - 19:00 Saturday and Sunday.
- There is a member of staff available for help and assistance.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are available on request from the main building.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 16/04/2023.
- The hearing assistance system was not working at the time of testing.
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Access
View
- Greggs is located at the front left of the services building as you face it.
- There is ramped/sloped access to Greggs.
- The entrance area is clearly signed.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- For the M6 - Stafford Services - Northbound - Moto AccessAble Access Guide please click here (new tab).
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Toilet Facilities
View
- Accessible toilet facilities are located to the rear right of the services building .
- For detailed information about the toilet facilities please click here (new tab).
Outside Access
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Entrance
View
- This information is for the entrance located at the front left of the services building.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Greggs'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 150cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 98cm.
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Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
Eating / Drinking
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Service and Menus
View
- There is a counter where food and drink can be ordered.
- Orders are placed, paid for, and collected at the tills at either side of the counter.
- Staff cannot bring food and/or drinks to tables.
- Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold pastries and sandwiches.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available on request.
- There is a hearing assistance system .
- The system is a fixed loop.
- The hearing assistance system is located at the right hand till at the left side of the counter.
- The hearing assistance system is signed.
- Staff are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 16/04/2023.
- The hearing assistance system was not working at the time of testing.
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Self-Service Touchscreens
View
- Self-service touchscreens are not available for ordering.
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Service Counter
View
- The height of the counter is 127cm.
- There is a lowered section of the counter.
- The height of the lowered section at the counter is 118cm.
- There is not a clear knee recess beneath the lowered section of the counter.
- There are no windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
- The lighting levels are moderate to good.