Access Guide

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Summary

Getting Help and Assistance View
- The opening times for this venue are 07:00 - 16:00 Monday to Saturday 08:00 - 16:00 on Sunday.
- There is a member of staff available for help and assistance.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are available on request from the main building.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 16/04/2023.
- The hearing assistance system was not working at the time of testing.
Access View
- Cornwall Pasty Co. is located in front of the services building, at the right.
- There is step-free access to Cornwall Pasty Co..
- The entrance area is clearly signed.
- For the M6 - Stafford Services - Northbound - Moto AccessAble Access Guide please click here (new tab).
Toilet Facilities View
- Accessible toilet facilities are located to the rear right of the services building .
- For detailed information about the toilet facilities please click here (new tab).

Service and Menus View
- There is a counter where food and drink can be ordered.
- Staff cannot bring food and/or drinks to tables.
- Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is Breakfast Buns, Cornish Pasties, and hot snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are not available.
- There is a hearing assistance system .
- The system is a fixed loop.
- The hearing assistance system is located at the till in the middle of the counter.
- The hearing assistance system is signed.
- Staff are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 16/04/2023.
- The hearing assistance system was not working at the time of testing.
- There is a/are hand sanitiser(s) in this area.
Self-Service Touchscreens View
- Self-service touchscreens are not available for ordering.
Service Counter View
- The height of the counter is 152cm.
- There is a lowered section of the counter.
- The height of the lowered section at the counter is 120cm.
- There is not a clear knee recess beneath the lowered section of the counter.
- There are no windows, TVs, glazed screens or mirrors at/behind the counter.
Seating Area View
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