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A66 - Scotch Corner Services - Moto

Middleton Tyas Lane, Richmond, DL10 6PQ

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the rear of the building, on the right side.
    • The toilet with adaptations has a right hand transfer space.
    • Ambulant toilet facilities are located within the standard toilets, to the rear of the building.
    • Female and male step-free standard toilet facilities are located to the rear of the building, on the right side.
  • Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations, to the rear of the building.

Parking

  • Car Park View
    • The car park is located on the left and right hand sides of the building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 229cm (width) x 478cm (depth).
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 128cm.
    • The nearest designated bay is 49m from the main entrance.
    • The most accessible route from the Blue Badge parking has a slight slope.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
    • Free parking is restricted to 2 hours.
  • Electric Vehicle Charging Points View
    • There are no electric vehicle charging points designated for Blue Badge holders.
    • There are 29 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 371cm (width) x 480cm (depth).
    • The controls are at a suitable height for a wheelchair user.
    • The nozzle holster is at a suitable height for a wheelchair user.
    • You do not need an online account to use the charging point.
    • Payment can be made with a credit/debit card (contactless).

Entrance

  • This entrance is located at the front of the building.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is sloped and stepped access at the entrance.
  • The slope bypasses the steps.
  • The slope has a slight gradient.
  • There are 7 steps as you enter.
  • There are handrails on both sides and also a central handrail.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The steps have tactile markings at the top and bottom.
  • The height of the steps is between 15cm and 18cm.
  • The depth of the steps is between 30cm-45cm.
  • There are double automatic doors, which are push pad activated.
  • The height of the push pad is 93cm.
  • The doors open towards you.
  • The width of the opening is 137cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is a second set of double automatic doors, which are push pad activated.
  • The height of the push pad is 88cm.
  • The doors are permanently held open.
  • The width of the opening is 150cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is a push pad or push button to exit at a height of 88cm.

Getting Around

  • Access View
    • There is step-free level access throughout walkways.
  • Circulation View
    • There are no doors to open along circulation routes.
    • Access throughout may include narrow openings and pillars.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • Some flooring is shiny and patterned.
    • There may be background noise.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is consistent throughout.
    • Seating available in the walkways includes: chairs without armrests.
    • Lighting levels vary due to the use of large glazed walls.

Food and Drink

  • Restaurant Bar Café 1 View
    • Burger King is located at the end of the left hand side walkway.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has bollards.
    • There is step-free level access into this area.
    • There is an opening without doors.
    • The width of the opening is more than 200cm.
    • There is step-free level access throughout all areas.
    • There is a payment counter.
    • The surface height is 91cm.
    • Menu types include: wall-mounted (digital) and touchscreen.
    • The following are available: a hearing assistance system, drinking straws, takeaway cups, takeaway cutlery, gluten free food, lactose free food and dairy free food.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs without armrests, sofas and high stools.
    • Some seating is fixed.
    • Furniture available in this area includes: tables and high tables.
    • The tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.
    • The range of height for the ordering touchscreens is 119cm - 178cm.
  • Restaurant Bar Café 2 View
    • KFC is located along the left hand side walkway as you enter.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is open plan access.
    • There is step-free level access throughout all areas.
    • There is a payment counter.
    • The surface height is 94cm.
    • Menu types include: wall-mounted (digital) and touchscreen.
    • The following are available: drinking straws, takeaway cups, takeaway cutlery, gluten free food, lactose free food and dairy free food.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Some flooring is shiny and patterned.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.
    • The range of height for the ordering touchscreens is 119cm - 178cm.
  • Restaurant Bar Café 3 View
    • Costa is located ahead and to the left as you enter.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is an opening without doors.
    • The width of the opening is more than 200cm.
    • There is step-free level access throughout all areas.
    • There is a payment counter.
    • The surface height is 96cm.
    • Menu types include: wall-mounted and countertop.
    • The following are available: a hearing assistance system, drinking straws, takeaway cups, takeaway cutlery, gluten free food, lactose free food and dairy free food.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Some flooring is shiny and patterned.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Shop (WH Smith)

  • Access to the Shop View
    • WH Smith is located ahead and to the right as you enter.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into the shop.
    • There is an opening without doors.
    • The width of the opening is 148cm.
  • Shop View
    • There is step-free level access throughout all areas.
    • The majority of main aisle widths are over 180cm.
    • The majority of product aisle widths are between 120cm - 150cm.
    • Some aisles did have obstructions at the time of the survey, these included: product bins and product displays.
    • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets, sliding top cabinets and open top cabinets.
    • Some flooring is shiny.
    • There may be background noise.
    • There is product signage.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Payment Counters and Checkouts View
    • The payment counter is located to the left as you enter the store.
    • Signage is provided for the counter.
    • Signage is clearly visible with high contrasting colours.
    • The height of the counter is 105cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 124cm.
    • The payment machine is portable.
    • There is a fixed hearing assistance system which is not clearly signed.
    • The hearing assistance system was tested and working at the time of the survey.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Shop (M&S Food)

  • Access to the Shop View
    • M&S Food is located to the right as you enter.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into the shop.
    • There is an opening without doors.
    • The width of the opening is 185cm.
  • Shop View
    • There is step-free level access throughout all areas.
    • The majority of main aisle widths are between 150cm - 180cm.
    • Some aisles did have obstructions at the time of the survey, these included: product bins and product displays.
    • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving and open top cabinets.
    • Some flooring is shiny.
    • There may be background noise.
    • There is product signage.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Payment Counters and Checkouts View
    • The payment counter is located to the right as you enter the store.
    • Signage is not provided for the counter.
    • The height of the counter is 90cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 99cm.
    • The payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • Self-service checkouts are available.
    • The self-service checkout surveyed was a standard touchscreen.
    • The height of the touchscreen display ranges from 121cm to 141cm from the floor.
    • The touchscreen has the following accessibility aids: a Call for Assistance button.
    • The height of the scanner is 108cm.
    • The height of the loading area is 60cm.
    • The height of the packing area is 60cm.
    • The card payment machine is at a height of 108cm.
    • The payment machine is at a fixed height.
    • Assistance is available at the self-serve checkouts.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located to the rear of the building, on the right hand side.
    • The distance from the main entrance is 23m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 88cm.
    • The door has a locking handle.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a medium colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 156cm (width) x 227cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 79cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 86cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 91cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 85cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a nappy/incontinence items bin.
    • There is one coat hook.
    • The coat hook is 162cm from the floor.
    • The height of the baby change facility when in use is 79cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.