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A66 - Scotch Corner Services - Moto - Petrol Station

Middleton Tyas Lane, Richmond, DL10 6PQ

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Access Guide

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Overview

ATMs

  • There is one ATM.
  • The ATM is located to the left of the store entrance.
  • The ATM is clearly signed.
  • The approach to the ATM has bollards and a slope.
  • There is not a Talking ATM.
  • Headphones for the ATM cannot be provided.
  • This is a cash withdrawal ATM.
  • The height of the ATM features vary between 104cm and 131cm.

Petrol Station

  • Parking View
    • The petrol station does not have dedicated parking separate to the pumps.
  • Forecourt View
    • Staff can provide assistance at the pumps.
    • Customers can alert staff that they require assistance by doing the following: using an app.
    • Fuel pump nozzle holsters are at a height of 145cm.
    • It is not possible to pay at the pump.
    • There is an out of hours payment counter with stepped access.
    • Other facilities available on the forecourt include: paper towel dispensers, disposable glove dispensers, a tyre pressure machine and a water pump.
    • Electric Vehicle charging points are not available.
  • Entrance View
    • There is step-free access via ramp into the shop.
    • The ramp has a steep gradient.
    • There are not any level resting areas along the ramp.
    • The ramp is between 75cm and 150cm wide.
    • There are handrails on both sides, which are within reach.
    • There are 2 steps into the shop.
    • There are handrails on both sides.
    • The handrails are easy to grip.
    • The handrails cover the flight of stairs throughout its length.
    • The handrails do not extend horizontally beyond the first and last step.
    • The steps are unmarked.
    • The steps have tactile markings at the top and bottom.
    • The height of the steps is not between 15cm and 18cm.
    • The height of the highest step is 14cm.
    • The depth of the steps is between 30cm-45cm.
    • There is a single manual door.
    • The door opens away from you.
    • The door requires effort to open.
    • The width of the opening is 94cm.
    • There is a small lip on the threshold of the opening.
    • The door has a high colour contrast.
  • Shop View
    • There is step-free level access throughout all areas.
    • The majority of main aisle widths are between 120cm - 150cm.
    • Some aisles did have obstructions at the time of the survey, these included: product bins and product displays.
    • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets, sliding top cabinets and open top cabinets.
    • Some flooring is shiny and patterned.
    • There is background noise.
    • There is product signage.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Payment Counters and Checkouts View
    • The payment counter surveyed is located on the left hand side of the store.
    • Signage is not provided for the counter.
    • The height of the counter is 96cm.
    • There is not a lowered section at the counter.
    • The counter has windows and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 100cm.
    • The payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located to the rear of the store.
    • The distance from the store entrance is 11m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • Doors are held open along the most accessible route.
    • This route has narrow walkways.
  • Access View
    • There is step-free level access into the facility.
    • There is not any signage on or near the door.
    • The door opens outwards and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 85cm.
    • The door has a twist lock.
    • Internally the door has a low colour contrast.
    • There is a grab rail on the internal door, with a low colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 196cm (width) x 169cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 107cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 90cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 70cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 105cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 135cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 96cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.