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National Museum of Scotland - Level 3

Chambers Street, Edinburgh, EH1 1JF

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Access Guide

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Introduction

  • Services/facilities within the venue include a Museum and Café.

Getting Here

Public Parking

  • On Street Blue Badge Parking View
    • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
    • The on street Blue Badge parking bay(s) is/are located on Chambers Street.
    • There are not parking charges for the on street Blue Badge parking bay(s).
    • Parking is free for Blue Badge holders.
  • On Street Standard Parking View
    • Standard on street parking is available.
    • The standard on street parking is located on Chambers Street.
  • Public Car Park View
    • There is a car park for public use within approximately 200m (219yd).
    • The public car park is located on Chambers Street.
    • The name of the car park is Chambers Street.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are not available.
  • There are not mobility aids available.
  • Large print labels and gallery guides are available on request.

Opening Times (National Museum of Scotland)

  • Monday 10:00 - 17:00.
  • Tuesday 10:00 - 17:00.
  • Wednesday 10:00 - 17:00.
  • Thursday 10:00 - 17:00.
  • Friday 10:00 - 17:00.
  • Saturday 10:00 - 17:00.
  • Sunday 10:00 - 17:00.

Other Floors (Gallery)

  • Steps View
    • The floors which are accessible by stairs are Levels 1, 3 and 5.
    • The stairs are located at either end of the Gallery.
    • There are 15+ steps between floors.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • There is a landing.
  • Comments View
    • The handrails on the stairs vary.
    • There are identical staircases on the other side of the gallery.

Lift (Gallery)

  • There is a lift for public use.
  • The lift is located to the rear of Level 0.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 26m (28yd 1ft) from the main entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 0, 1, 3 and 5.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 105cm x 130cm (3ft 5in x 4ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are not within 90cm - 120cm from the floor.
  • The controls for the lift are within 82cm - 106cm of the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.
  • Comments View
    • There are 2 lifts at the rear wall, one to the left and one to the right.

Other Floors (Galleries 3 and 4)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located in Galleries 3 and 4 on Level 1.
    • The floors which are accessible by stairs are Levels 1, 3 and 5.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.
  • Comments View
    • There are two similar staircases one in Gallery 3 and one in Gallery 4.

Escalators (Levels 1, 3 and 5)

  • Clear overhead/bold signage is only available for the escalator/s going up.
  • The floors which are accessible by escalator/s are Levels 1, 3 and 5.
  • The escalator steps are not clearly marked.
  • The foot and head of the escalator/s are clearly marked.
  • Clear signage for the lift is not available at the escalator/s.
  • Comments View
    • Up to 16.45 daily, the escalators are used for going up.
    • After this time they are used for going down to help with exiting the building.

Lift (Galleries 3 and 4)

  • There is a lift for public use.
  • The lift is located in Galleries 3 and 4.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 35m (38yd 10in) from the Gallery lift.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Levels 1, 3 and 5.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 112cm (3ft 8in).
  • The dimensions of the lift are 142cm x 132cm (4ft 8in x 4ft 4in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.
  • Comments View
    • There are two separate lifts; one in Gallery 4 as shown in photographs 1 & 2 and one in Gallery 3 as shown in photographs 3 & 4.

Lift (Learning Centre)

  • There is a lift for public use.
  • The lift is located next to the learning centre.
  • The lift is approximately 30m (32yd 2ft) from the Gallery lifts.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Levels 1, 2, 3, 4 and 5.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 137cm x 150cm (4ft 6in x 4ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Getting Around (Level 3)

  • Access View
    • There is step-free access throughout the building via lift(s).
    • There is a slight ramp, with handrails on both sides, for access to Level 3 from the the Learning Centre lift.
    • The ramp can be seen in photographs 1 and 2.
  • Circulation View
    • There are not doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is wood and laminate.
    • Handrails with a rounded or oval profile are provided in some corridors/walkways.
    • There is good colour contrast between the walls and floor in all areas.
    • There is a mixture of seating with and without armrests at regular intervals.
    • The lighting levels are good.
    • Access to other floors/levels is via stairs, escalator and lift.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is not consistent throughout the building.
  • Audio View
    • This venue does not play background music in public areas.

Attraction / Exhibit (Animal Senses / Restless Earth)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • The entrance/opening is not clearly signed.
  • Attraction / Exhibit View
    • There is level access throughout this area.
    • Clear directional signage is not provided in this area.
    • The type of flooring in this area is wood and laminate.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are provided in some areas.
    • This area does not play background music/sound.
    • There are resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board and television/screen format.
    • No exhibits can be audio described.
    • There are no exhibits which start from the floor level.
  • Colour Contrast and Lighting View
    • There is a good colour contrast between some walls and the floor in this area.
    • The lighting levels in this area are varied.
  • Exit View
    • Visitors can exit via a separate set of doors/opening.
    • The exit is not clearly signed internally.

Attraction / Exhibit (Performance and Lives / Facing the Sea)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • The entrance/opening is not clearly signed.
  • Attraction / Exhibit View
    • There is level access throughout this area.
    • Clear directional signage is not provided in this area.
    • The type of flooring in this area is laminate.
    • Handrails with a rounded or oval profile are provided in some areas.
    • This area does not play background music/sound.
    • There are not resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board and television/screen format.
    • No exhibits can be audio described.
    • There are some exhibits which start from the floor level.
  • Colour Contrast and Lighting View
    • There is a good colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are good.
  • Exit View
    • Visitors can exit via a separate set of doors/opening.
    • The exit is not clearly signed internally.

Attraction / Exhibit (Making and Creating)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • The entrance/opening is not clearly signed.
  • Attraction / Exhibit View
    • There is level access throughout this area.
    • Clear directional signage is not provided in this area.
    • The type of flooring in this area is wood.
    • Handrails with a rounded or oval profile are provided in some areas.
    • This area does not play background music/sound.
    • There are resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board and television/screen format.
    • No exhibits can be audio described.
    • There are no exhibits which start from the floor level.
  • Colour Contrast and Lighting View
    • There is a good colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are good.
  • Exit View
    • Visitors can exit via a separate set of doors/opening.
    • The exit is not clearly signed internally.

Attraction / Exhibit (Technology By Design / Communicate)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • The entrance/opening is not clearly signed.
  • Attraction / Exhibit View
    • There is level access throughout this area.
    • Clear directional signage is not provided in this area.
    • The type of flooring in this area is wood.
    • Handrails with a rounded or oval profile are provided in some areas.
    • This area does not play background music/sound.
    • There are not resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board and television/screen format.
    • No exhibits can be audio described.
    • There are some exhibits which start from the floor level.
  • Colour Contrast and Lighting View
    • There is a good colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are good.
  • Exit View
    • Visitors can exit via a separate set of doors/opening.
    • The exit is not clearly signed internally.

Reception (Exhibition Gallery)

  • Reception View
    • The reception point is located to the rear of Level 3.
    • The reception point is approximately 35m (38yd 10in) from the Gallery lift.
    • The reception area/desk is clearly visible from the lift.
    • There is step-free access to the reception point, via lift.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is not sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is a hearing assistance system at the reception point.
    • The type of system is a portable loop.
    • The hearing assistance system is not signed.
    • Staff are trained to use the hearing system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
    • The type of flooring in the reception area is wood.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There is bench seating only.
    • There is sufficient space for a wheelchair user to use the waiting area.

Attraction / Exhibit (Exhibition Gallery 1)

  • Entrance / Opening View
    • There are double, light, manual doors with an opening width of 75cm+ for access to this area/attraction.
    • The entrance/opening is clearly signed.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • Attraction / Exhibit View
    • There is level access throughout this area.
    • Clear directional signage is not provided in this area.
    • The type of flooring in this area is laminate.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does play background music/sound.
    • There are resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board and television/screen format.
    • No exhibits can be audio described.
    • There are no exhibits which start from the floor level.
  • Colour Contrast and Lighting View
    • There is a good colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are good.
  • Exit View
    • Visitors exit via a separate set of doors/opening.
    • The exit is clearly signed internally.
    • There are double, heavy, manual doors with an opening width of 75cm+ when exiting this area/attraction.
    • The exit is step-free.

Exhibition Shop

  • The Exhibition Shop is located next to Exhibition Gallery 1.
  • There is level access with no doors to enter the shop.
  • There is clear manoeuvring space for wheelchair users.
  • There is a minimum width of 100cm between aisles.
  • There height of the service counter is 90cm.
  • There is not a lowered section on the service counter.
  • There is not a hearing loop at the service counter.

Eating and Drinking (Balcony Café)

  • The following information is for the café.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 15m (16yd 1ft) from the Galleries 3 and 4 lifts.
  • The standard height for tables is 73cm.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is snacks.

Accessible Toilet(s) (Gallery - Level 3)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located off the Gallery on Level 3.
    • This accessible toilet is approximately 20m (21yd 2ft) from the Gallery lift.
    • There is step-free access to the accessible toilet, via lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 96cm (3ft 2in).
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 126cm x 160cm (4ft 2in x 5ft 3in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 140cm (4ft 7in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 113cm and 182cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 89cm (2ft 11in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 70cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 97cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 89cm (2ft 11in).

Accessible Toilet(s) (Making and Creating - Level 3)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located within the Making and Creating area on Level 3.
    • This accessible toilet is approximately 24m (26yd 9in) from the Gallery lift.
    • There is step-free access to the accessible toilet, via lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 94cm (3ft 1in).
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 110cm x 160cm (3ft 7in x 5ft 3in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 71cm (2ft 4in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 113cm and 185cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 88cm (2ft 11in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 98cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are low to moderate.

Standard Toilet(s) (Making and Creating - Level 3)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located in the Making and Creating area on Level 3.
    • The female and male toilets are approximately 24m (26yd 9in) from the Gallery lift.
    • There is step-free access to the female and male toilet(s), via lift.
    • There is pictorial signage on or near the toilet door.
    • There is not a lowered urinal in the male toilet(s).
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the standard female and male toilets.
    • There is step-free access to the baby change facilities, via lift.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 86cm (2ft 10in).

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