Access Guide

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Summary

View information about opening hours.
The most accessible entrance has a door permanently held open, step-free level access and a manual door.
There is step-free access once inside.
There is a member of staff available for help and assistance.
The following are also available: seating.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is located in the toilet block facing the courtyard café entrance.. View information about this toilet (new tab)
There is a separate exit.
The exit has a steep ramp/slope, a door permanently held open, a manual door and a narrow exit opening.

You can borrow or hire the following equipment: a mountain trike and manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders, fidget toys, binoculars, magnifying glass, activity sheets, soft toy, torch, communication cards and accessible maps.
You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: a tramper and mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.

From the Visitor Reception and car park access point follow the path. The path veers to the left and Ice Cream Parlour is just to the left.
The route to the area is step-free via a slight ramp/slope.
Path surfaces along the route are bonded gravel.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.

This is a café which serves Ice Cream.
There is a counter where food and drink can be ordered.
Staff can provide assistance and offer service to tables.
Menu types include: written wall menus.
Menus are easy to read (large clear font with contrasting colours).
Lighting levels are moderate to good.
There is no (or very little) background noise here.
There is not a hearing assistance system.
There is a counter over 85cm high without a tray rail.
The counter is 92cm high.
There is a section of the counter at a suitable height for a wheelchair user.
There is step-free level access around the seating area.
There are tables and chairs without armrests available in the seating area.
The seating area does not have: a priority table and a mixture of chairs with and without armrests.
Tables are at a suitable height for a wheelchair user.
The surface height of the tables is 70cm.
All flooring in the area is smooth and even.
There is a door in the Ice Cream Parlour that leads to the Second Hand Bookshop.