Access Guide

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Summary

View information about opening hours.
Amenities in this area include: a reception.
The most accessible entrance has a steep ramp/slope (which bypasses any steps), a step, doors permanently held open and manual doors.
There is step-free access once inside.
There is a member of staff available for help and assistance.
The following are also available: seating, facilities for assistance dogs, an accessible route map and an information board in the car park.
The sensory pack includes: ear defenders, fidget toys, binoculars, magnifying glass, activity sheets, soft toy, torch, communication cards and accessible maps. For more information about reserving a pack, and any charges, please contact the venue before your visit.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is located in the toilet block facing the courtyard café entrance.. View information about this toilet (new tab)

You can borrow or hire the following equipment: a mountain trike and manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders, fidget toys, binoculars, magnifying glass, activity sheets, soft toy, torch, communication cards and accessible maps.
You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: a tramper and mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.

At this location the following are free to access for all visitors: all areas of the site.

There is a bus stop within approximately 150m of the site.
The nearest bus stop is located on Lodge Hill facing the entrance to Sheringham Park.
The nearest train station is Sheringham.
Sheringham Station is approximately 2.1 miles away.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

This site has a car park.
This is an open air car park with a resin bound gravel surface.
Parking is free for National Trust members and Blue Badge holders, but charges apply for all other visitors.
There are clearly presented payment signs.
Maps and information boards are available.
There are 5 Blue Badge parking bays.
The nearest Blue Badge bay is 5m from the Visitor Reception entrance.
Obstacles from the car park include: bollards with low colour contrast and no visual identification band.
There are not parent and child parking bays available.
There are 2 electric vehicle charging points.
The dimensions of the electric vehicle charging bay surveyed are 305cm x 440cm.
An app is required for electric vehicle charging.
The nearest Blue Badge electric vehicle charging point is 5m from the Visitor Reception entrance.
There is not a designated drop-off point.

Access into the area is via a step and a steep ramp/slope (which bypasses any steps).
The ramp is under 75cm wide, with no handrails.
There is 1 step, which is clearly marked, with no handrails.
The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
The width of the door opening is 142cm.
There is step-free level access around the area.
There is no room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
All flooring is smooth and even.
There is step-free level access to the counter.
The height of the counter is 75cm.
The counter is placed in front of a patterned background.
The counter does not have a hearing assistance system.
There are tables and chairs without armrests available in the visitor reception.
Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
There is no (or very little) background noise here.
Lighting levels are moderate to good.