Access Guide

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Summary

View information about opening hours.
There is step-free access once inside.
There is a member of staff available for help and assistance.
The following are also available: seating.
This site is part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is next to the Stables Courtyard. View information about this toilet (new tab)

You can borrow or hire the following equipment: a mountain trike, a manual wheelchair and manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow or hire the following mobility vehicles: mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.

The shops are located within the Stables Courtyard.
There is a surfaced path leading from the Hardwicke Gate and Visitor Arrivals to the Stables Courtyard.
The route to the area is step-free via a slight ramp/slope.
Path surfaces along the route are cobbles and bonded gravel.
The majority of the paths are wide enough for wheelchair users.
There is an accessible shuttle which can take visitors to this area.

Access into the shop is via a slight ramp/slope.
The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
The width of the door opening is 88cm.
The majority of aisle widths are over 150cm.
All flooring in the shop is smooth and even.
There is step-free level access around the shop.
There is no (or very little) background noise here.
Lighting levels are moderate to good.
There is step-free level access to the counter.
The height of the counter is 92cm.
There is not a low level counter at a suitable height for a wheelchair user.
The checkout area is placed in front of a patterned background .
The counter does not have a hearing assistance system.
Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.

Access into the shop is via a steep ramp/slope.
The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
The width of the door opening is 120cm.
The majority of aisle widths are under 150cm.
All flooring in the shop is smooth and even.
There is step-free level access around the shop.
There is no (or very little) background noise here.
There is step-free level access to the counter.
The height of the counter is 75cm.
There is a low level counter at a suitable height for a wheelchair user.
The checkout area is placed in front of a patterned background .
The counter does not have a hearing assistance system.
Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.