You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a 16 screen cinema.
• The Gate link (new tab) - click here.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 00:00.
• Tuesday 09:00 - 00:00.
• Wednesday 09:00 - 00:00.
• Thursday 09:00 - 00:00.
• Friday 09:00 - 00:00.
• Saturday 09:00 - 00:00.
• Sunday 10:00 - 00:00.

You are on Location. Skip to the next section.

Location

• The venue is located within The Gate.
• The venue is in a pedestrian area.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Newcastle.
• The nearest Metro Station is Newcastle Central.

You are on Parking. Skip to the next section.

Parking

• For more information about parking at The Gate please click here..

You are on Counter (Food and Tickets Counter). Skip to the next section.

Counter (Food and Tickets Counter)

• There is level access to the counter from the entrance.
• There is a touchscreen.
• The touch screen is not at a suitable height for a wheelchair user.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 105cm (3ft 5in).
• There is a lowered section.
• The height of the lowered section of the counter is 88cm.
• Lighting levels are medium.

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• Comments View
  • The counter is 20m from the Gate Front Lift.
  • The ticket collection points are located at the front of the foyer (shown in photograph 5).

You are on Counter (Baskin Robbins Counter). Skip to the next section.

Counter (Baskin Robbins Counter)

• There is level access to the counter from the entrance.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 84cm (2ft 9in).
• There is not a lowered section.
• Lighting levels are moderate to good.

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• Comments View
  • The counter is 13m from the Gate Front Lift.

You are on Counter (Concessions Self-Service Collection Counter). Skip to the next section.

Counter (Concessions Self-Service Collection Counter)

• There is level access to the counter from the entrance.
• There is a touchscreen.
• The touch screen is not at a suitable height for a wheelchair user.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 110cm (3ft 7in).
• There is a lowered section.
• The height of the lowered section of the counter is 74cm.
• Lighting levels are medium.

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• Comments View
  • The counter is 18m from the Gate Front Lift.
  • The self-service touchscreens are located in the centre of the foyer (shown in photograph 4).

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is a hearing assistance system.
• The system is infrared.
• Staff are trained to use the system.
• The hearing assistance system was not tested at the time of the survey.
• This venue does play background music.
• Music is played in the screens between showings.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Level Change (Screens 13 and 14). Skip to the next section.

Level Change (Screens 13 and 14)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading to screens 13 and 14.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

You are on Level Change (Lift to Balcony Area and Screens 15 and 16). Skip to the next section.

Level Change (Lift to Balcony Area and Screens 15 and 16)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located just beyond screen 14, leading to the lift to Balcony Area and Screens 15 and 16.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

You are on Cinema. Skip to the next section.

Cinema

• The cinema has 16 screens.
• All screens have not got level access.
• Screen(s) 1-12 has(have) level access.
• Screen(s) 15 and 16 has(have) access by lift.
• Screen(s) 13 and 14 has(have) access by slope.

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• Seating and additional access information View
  • Films are mainly mainstream.
  • Films are rotated to allow access to all films.
  • There are designated spaces for wheelchair users.
  • Designated spaces are situated at the front and at the back of the cinema.
  • Wheelchairs may be left with you.
  • A companion may sit near you.
  • It is 10m (10yd 2ft) from the foyer to the accessible toilet.
  • It is 30m (32yd 2ft) from the accessible toilet to the furthest screen.
  • This venue does have audio description.
  • There is a hearing assistance system.
  • The hearing assistance system is infrared.
  • Staff are trained to use the hearing assistance system.
  • A deposit is not required for the hearing assistance system.
  • The rows suitable for hearing assistance systems are All.
  • The hearing assistance system was not tested at the time of the survey.
  • Subtitles are available.
  • Concessions are available.
  • Assistance dogs are allowed in the cinema.
  • There is not a wheelchair to borrow.
• Comments View
  • Screen 1 is a SuperScreen.
  • Screen 3 is a 4DX screen with designated seating at the front with sensory effects (shown in photograph 3), and a moving seat with sensory effects next to the designated seating with seat belt (shown in photograph 4).
  • Screen 9 is shown in photographs 5-7.
  • Designated seating at the back of the screen is only available for screens with a balcony.
  • Screens 1, 4, 5, 9, 10, and 11 have balconies with designated seating and one or two companion seats which vary from screen to screen.
  • The balcony for Screen 9 is shown in photograph 8.
  • Screens 1-12 are accessed by a slight ramp from the Screen entrance and the seats from Row B upwards are accessed by steps.
  • There is level access to the balcony designated seating from the balcony entrance.
  • Screens 13-15 are small studio screens.
  • There is level access to the front row of Screens 13-15.

You are on Other Floors (Balcony Area and Screens 15 and 16). Skip to the next section.

Other Floors (Balcony Area and Screens 15 and 16)

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• Steps View
  • The floors which are accessible by stairs are 2 and 2M.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.

You are on Lift (Balcony Area and Screens 15 and 16). Skip to the next section.

Lift (Balcony Area and Screens 15 and 16)

• There is a lift for public use.
• The lift is located to the right hand side of the cinema, beyond screen 14.
• The lift is a standard lift.
• The floors which are accessible by this lift are 2 and 2M.
• Wall mounted information boards are not provided at lift landings.
• The lift is approximately 32m (34yd 2ft) from the Gate lift.
• Staff do not need to be notified for use of the lift.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 152cm x 138cm (4ft 12in x 4ft 6in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Level Change (Balcony Area). Skip to the next section.

Level Change (Balcony Area)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located on the mezzanine level, to the left as you exit the Balcony Area and Screens 15 and 16 lift, leading to the balconies.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

You are on Accessible Toilet (Screens 1 - 12 Foyer - Left Transfer). Skip to the next section.

Accessible Toilet (Screens 1 - 12 Foyer - Left Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is written text and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 32m (34yd 2ft) from the Gate front lift.
  • This accessible toilet is located to the rear left of the screens 1 - 12 foyer.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 84cm (2ft 9in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 221cm x 210cm (7ft 3in x 6ft 11in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 151cm (4ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 103cm (3ft 5in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 96cm (3ft 2in).
• Comments View
  • There is an accessible toilet with opposite right hand transfer and without baby change adjacent to the one surveyed (shown in photographs 4 and 5).

You are on Accessible Toilet (Screens 9 - 12 - Right Transfer). Skip to the next section.

Accessible Toilet (Screens 9 - 12 - Right Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 82m (89yd 2ft) from the Gate front lift.
  • This accessible toilet is located at the rear left of the cinema, between screens 11 and 12.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 82cm (2ft 8in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 142cm x 212cm (4ft 8in x 6ft 11in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 62cm (2ft).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are non-infectious waste and sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 109cm (3ft 7in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 89cm (2ft 11in).

You are on Accessible Toilet (Screens 15 and 16 - Left Transfer). Skip to the next section.

Accessible Toilet (Screens 15 and 16 - Left Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is written text and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 9m (9yd 2ft) from the Balcony Area and Screens 15 and 16 lift.
  • This accessible toilet is located to the right as you exit the Balcony Area and Screens 15 and 16 lift, opposite screen 16.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 97cm (3ft 2in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 148cm x 216cm (4ft 10in x 7ft 1in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 79cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are non-infectious waste and sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 106cm (3ft 6in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • The lighting levels are moderate to good.

You are on Accessible Toilet (Balcony Area - Right Transfer). Skip to the next section.

Accessible Toilet (Balcony Area - Right Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 53m (57yd 2ft) from the Balcony Area and Screens 15 and 16 lift.
  • This accessible toilet is located on the mezzanine level, to the left hand side of the cinema, along the corridor leading to the balconies for screens 9, 10 and 11.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 97cm (3ft 2in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 232cm x 214cm (7ft 7in x 7ft).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 165cm (5ft 5in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 86cm (2ft 10in).

You are on Standard Toilet(s) (Screens 1 - 12 Foyer). Skip to the next section.

Standard Toilet(s) (Screens 1 - 12 Foyer)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located to the rear right of the Screens 1 - 12 foyer.
  • The female toilet(s) is/are approximately 22m (24yd 2in) from the Gate front lift.
  • Inside the venue, there is level access to the female toilet(s).
  • This is by lift.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels in the female toilets are moderate to good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the rear left of the screens 1 - 12 foyer.
  • The male toilet(s) is/are approximately 22m (24yd 2in) from the Gate front lift.
  • Inside the venue, there is level access to the male toilet(s).
  • This is by lift.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels in the male toilets are moderate to good.
• Comments View
  • There are additional female and male standard toilets to the rear right of the cinema, and on the mezzanine level in the foyer.

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.