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Community Diagnostic Centre

Community Diagnostic Centre, Rosalind Franklin Road, Colney, Norwich, NR4 7UQ

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Access Guide

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Getting To (Community Diagnostic Centre)

Parking (Community Diagnostic Centre)

  • Car Park View
    • The car park is located to the left of the Community Diagnostic Centre.
    • The car park is open air/surface.
    • The car park surface consists of block paving.
    • There are 12 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 242cm (width) x 460cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 110cm.
    • The nearest designated bay is 20m from the Community Diagnostic Centre entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope.
    • This route has bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for all users.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located at the front of the building.
    • There is a dropped kerb without tactile paving from the drop-off point.

Entrance (Community Diagnostic Centre)

  • This entrance is located at the front of the Community Diagnostic Centre.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 142cm.
  • The doors have a low colour contrast.

Department / Service (Community Diagnostic Centre)

  • Location and Access View
  • Getting Around View
    • There is step-free level access throughout all areas.
    • There are manual doors along circulation routes.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • There may be background noise.
    • Wayfinding signage is provided.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Facilities and Services View
    • Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
    • Some seating is fixed.
    • Furniture available in this area includes: coffee tables.
    • The tables are fixed.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • There is a mobile hoist in this area.

Toilet and Changing Facilities (Community Diagnostic Centre)

  • Toilet Facilities View
    • There are 10 toilets with adaptations.
    • The toilets with adaptations are located at the rear of the main reception and waiting area, to the left of the reception desk; to the right of the main reception and waiting area; by each of the changing areas; and in the bed bay/recovery room.
    • The transfer space varies between toilets with adaptations.
    • Shared step-free standard toilet facilities are located at the rear of the main reception and waiting area, to the left of the reception desk.
  • Changing Facilities View
    • Changing facilities with adaptations are located in the CT and MRI clinical areas.
    • Standard changing facilities are located in the CT and MRI clinical areas.
    • Parent and baby changing facilities are located at the rear of the main reception and waiting area, to the left of the reception desk.

Reception (Community Diagnostic Centre)

  • Location View
    • The reception is located ahead from the Community Diagnostic Centre entrance.
    • The distance from the Community Diagnostic Centre entrance is 6m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 127cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 76cm.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • There may be background noise in this area.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
    • Some seating is fixed.
    • Furniture available in this area includes: coffee tables.
    • The tables are fixed.

Eating and Drinking (Café)

  • Location and Access View
    • The café is to the left from the Community Diagnostic Centre entrance, in the main reception and waiting area.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is open plan access.
  • Order and Payment View
    • This area has a counter where food and drink can be ordered.
    • The payment counter was surveyed.
    • The counter is located at the rear of the café area.
    • There is step-free level access to the counter.
    • The height of the counter is 96cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is portable.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is not available.
    • Menu types include: menu boards.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: takeaway cups.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, sofas and high stools.
    • Furniture available in this area includes: tables, coffee tables and high tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Consultation / Medical Room (Interview Room)

  • The room surveyed was Interview Room 2.
  • The room is located along the CT clinical area corridor, on the left.
  • The most accessible route to the room has step-free level access.
  • There is a manual door along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 90cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs with armrests.
  • Furniture available in this room includes: coffee tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Seating Area (Cannulation Waiting Area)

  • Location and Access View
    • The Cannulation Waiting Area is along the clinical area corridor, on the right.
    • The most accessible route has step-free level access.
    • There are manual doors along the most accessible route.
    • There is step-free level access to this area.
    • There is an opening without doors.
    • The width of the opening is 180cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Seating is fixed.
    • Furniture available in this area includes: coffee tables.
    • The tables are fixed.
    • There may be background noise in this area.

Seating Area (MRI Sub-wait - Female)

  • Location and Access View
    • The MRI Sub-wait is along the MRI clinical area corridor, on the right.
    • The most accessible route has step-free level access.
    • There are manual doors along the most accessible route.
    • There is step-free level access to this area.
    • There is a single manual door.
    • The door opens away from you.
    • The door requires effort to open.
    • The width of the opening is 90cm.
    • The door has a high colour contrast.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Seating is fixed.
    • Furniture available in this area includes: coffee tables.
    • The tables are fixed.
    • There is no (or very little) background noise in this area.

Consultation / Medical Room (Cannulation Room)

  • The room surveyed was Cannulation Room.
  • The room is located along the clinical area corridor, to the right off the Cannulation Waiting Area.
  • The most accessible route to the room has step-free level access.
  • There are manual doors along the most accessible route.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens towards you.
  • The door requires effort to open.
  • The width of the opening is 86cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs with armrests.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Changing Room with Adaptations (CT)

  • Location and Access View
    • The changing room surveyed is located along the CT clinical area corridor, on the right.
    • The distance from the Community Diagnostic Centre entrance is 30m.
    • The most accessible route to the changing room has step-free level access.
    • There are manual doors along the most accessible route.
    • There is step-free level access into the changing room.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 90cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • Changing facilities available in the changing room include: a chair.
    • The dimensions of the changing room are 280cm (width) x 200cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a clinical waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 102cm and 140cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.

Imaging Room (CT)

  • The room surveyed was CT 04.
  • The room is located along the CT clinical area corridor, on the right.
  • The most accessible route to the room has step-free level access.
  • There are manual doors along the most accessible route.
  • Imaging Room View
    • There is written text signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door.
    • The door opens away from you.
    • The door requires effort to open.
    • There is a locked extension leaf.
    • The width of the opening is 90cm.
    • The door has a high colour contrast.
    • There is step-free level access throughout.
    • There is room for a wheelchair user to manoeuvre.
    • There is space for an assistance dog to rest.
    • The walls and floor have a high colour contrast.
    • The treatment table is free standing and height adjustable.
    • The length of the treatment table is 200cm.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.

Imaging Room (X-Ray)

  • The room surveyed was X-Ray 1.
  • The room is located along the X-Ray/Ultrasound clinical area corridor, on the right.
  • The most accessible route to the room has step-free level access.
  • There is a manual door along the most accessible route.
  • Changing Room View
    • There is step-free level access into the changing room.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 90cm.
    • Internally the door has a high colour contrast.
    • The door has a lever twist lock.
    • The dimensions of the changing room are 220cm (width) x 220cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a grab rail in the changing room.
    • The grab rail for the changing room has a high colour contrast.
    • There is a dropdown rail in the changing room.
    • The dropdown rail for the changing room has a high colour contrast.
    • There is a chair available.
    • The seat/chair is 45cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There are multiple coat hooks.
    • The coat hooks are 102cm and 142cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.
  • Imaging Room View
    • There is no signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door.
    • The door opens away from you.
    • The door requires effort to open.
    • The width of the opening is 90cm.
    • The door has a high colour contrast.
    • There is step-free level access throughout.
    • There is room for a wheelchair user to manoeuvre.
    • There is space for an assistance dog to rest.
    • The walls and floor have a high colour contrast.
    • The treatment table is free standing and height adjustable.
    • The length of the treatment table is 200cm.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.

Imaging Room (Ultrasound)

  • The room surveyed was Ultrasound 01.
  • The room is located along the X-Ray/Ultrasound clinical area corridor, on the left.
  • The most accessible route to the room has step-free level access.
  • There is a manual door along the most accessible route.
  • Imaging Room View
    • There is written text signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door.
    • The door opens away from you.
    • The door is easy to open.
    • The width of the opening is 90cm.
    • The door has a high colour contrast.
    • There is step-free level access throughout.
    • There is room for a wheelchair user to manoeuvre.
    • There is space for an assistance dog to rest.
    • The walls and floor have a high colour contrast.
    • The treatment table is free standing and height adjustable.
    • The length of the treatment table is 180cm.
    • Seating available in this room includes: chairs without armrests.
    • Furniture available in this room includes: desks.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.

Consultation / Medical Room (Bed Bay / Recovery Area)

  • The room surveyed was Bed Bay / Recovery Area.
  • The room is located towards the end of the clinical area corridor.
  • The most accessible route to the room has step-free level access.
  • There are manual doors along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors.
  • The doors open away from you.
  • The doors require effort to open.
  • The width of the opening is 180cm.
  • The doors have a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs with armrests.
  • Furniture available in this room includes: coffee tables.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Lighting levels were even at the time of the survey.

Parent and Baby Room / Feeding Room (Infant Feeding)

  • The room is located to the left of the reception desk, along the corridor to the left.
  • The distance from the Community Diagnostic Centre entrance is 20m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 90cm.
  • The door has a high colour contrast.
  • Internally the door has a high colour contrast.
  • There is also a wash basin, an emergency alarm and a coat hook in the room.
  • The wash basin has a lever mixer tap.
  • The room has a clinical waste bin.
  • Seating available in this room includes: chairs with armrests.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Bariatric - Transfer Both Sides)

  • Location View
    • The toilet surveyed is located ahead from the Community Diagnostic Centre entrance, to the left of the reception desk.
    • The distance from the Community Diagnostic Centre entrance is 10m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 272cm (width) x 260cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • The lateral transfer space on the left is 120cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 67cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder cannot be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 88cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 80cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 100cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 102cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is no mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.
    • The door has a locked extension leaf, which can be opened on request.