Access Guide
Getting To (Norfolk Physiology Unit)
- This route starts at Car Park N.
- The most accessible route from here has step-free access via slope.
- The slope has a slight gradient.
- This route also has bollards.
- View further information about parking at the hospital (opens new tab).
- Access to this department is via In-the Patients West and Centre Blocks Entrance.
- There is not a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- This department is located on Level 2 of the Centre Block.
- The department is approximately 80m from the lift.
- On entering via the In-Patient West and Centre Blocks entrance, turn left and the lifts are on the right.
- Take the lift to Level 2.
- On exiting the lift turn right and then left.
- Follow the corridor into the Centre block.
- Turn right and the Norfolk Physiology Unit is on the left of the corridor.
- This route to the department has a lift.
- Doors are held open along this route.
- Some flooring is shiny along this route.
- There are resting areas along this route to the department.
- Wayfinding signage is provided.
- Dementia-friendly signage is not provided.
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab).
Parking (Car Park N)
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Car Park
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- The car park is located at the rear of the hospital and in front of the In-Patients West and Centre Blocks entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac and block paving.
- There are 8 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 434cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 128cm.
- The nearest designated bay is 15m from the In-Patients West and Centre Blocks entrance.
- The most accessible route from the Blue Badge parking has slight ramps or slopes.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (In-Patients West and Centre Blocks Entrance)
- This entrance is located at the rear of the hospital.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There is an intercom at a height of 128cm.
- There is a key fob/card reader at a height of 132cm.
- The height of the hand sanitiser is 120cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 190cm.
- The doors have a low visual contrast.
- There is a second set of double automatic doors .
- The second set of doors open by sliding.
- The width of the opening is 190cm.
- The second set of doors have a low visual contrast.
- The minimum width between the bollards is 123cm.
- There is step-free level access as you enter.
Lift (West Atrium Lifts)
- The lift surveyed is located ahead as you enter through the In-Patients West and Centre Blocks entrance.
- The distance from the In-Patients West and Centre Blocks entrance is 10m.
- The most accessible route to the lift has step-free level access.
- Level 1, Level 2, Level 3 and Level 4 are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 110cm.
- The internal dimensions of the lift are 153cm (width) x 135cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Department / Service (Norfolk Physiology Unit)
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Location and Access
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- The Norfolk Physiology Unit is located on Level 2 of the Centre block.
- View information on opening times.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- There is a single manual door.
- The door opens towards you.
- The door requires effort to open.
- There is a locked extension leaf.
- The locked extension leaf can be opened on request.
- The width of the opening is 88cm.
- The door has a medium colour contrast.
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Getting Around
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- There is step-free level access throughout all areas.
- There is a manual door along one of the circulation routes.
- There is a high colour contrast between the walls and floor along circulation routes.
- Some flooring is shiny.
- There may be background noise.
- Wayfinding signage is provided.
- Lighting levels were even at the time of the survey.
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Facilities and Services
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- Seating available in this area includes: chairs with armrests, chairs without armrests and armchairs.
- Furniture available in this area includes: tables and desks.
- There is not a hearing assistance system.
Toilet and Changing Facilities (Norfolk Physiology Unit)
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Toilet Facilities
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- There are 2 toilets with adaptations.
- The toilets with adaptations are located in the reception area and on the Treatment corridor.
- The transfer space varies between toilets with adaptations.
- The toilet with adaptations in the reception area has a right hand transfer. The toilet with adaptations on the treatment corridor does not have a transfer space.
Reception (Norfolk Physiology Unit)
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Location
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- The reception is located on the left after entering the Norfolk Physiology Unit department.
- The distance from the entrance is 3m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 104cm.
- There is not a lowered section at the desk.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: tables.
Consultation / Medical Room (Norfolk Physiology Unit Yurodynamics 2)
- The room surveyed was Yurodynamics 2.
- The room is located on the Treatment corridor.
- The most accessible route to the room has step-free level access.
- There is a manual door along the most accessible route.
- This route has narrow walkways.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door is easy to open.
- There is an open extension leaf.
- The width of the opening is 88cm.
- The door has a medium colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 185cm.
- Seating available in this room includes: chairs with armrests.
- Furniture available in this room includes: desks.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Norfolk Physiology Unit - Right hand transfer)
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Location
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- The toilet surveyed is located in the reception waiting area.
- The distance from the entrance is 1m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a medium colour contrast.
- The door is easy to open.
- The width of the opening is 85cm.
- The door has a lever twist lock.
- Internally the door has a medium colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 176cm (width) x 221cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 108cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the non-transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 45cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 114cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 77cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 102cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a medium colour contrast.
- The towel dispenser is 106cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There is one coat hook.
- The coat hook is 156cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
