Access Guide
Getting To (Child Development Centre)
- The most accessible route from Car Park 4 has a steep ramp or slope and a dropped kerb with tactile paving.
- View further information about parking at the hospital (opens new tab).
- Access to the Child Development Centre is via the Cheyne Walk Entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- The Child Development Centre is located within Area L, on the second floor.
- The Child Development Centre is approximately 5m from the Area L - Lift No.15.
- Enter the hospital via the Cheyne Walk Entrance and follow the corridor on the right.
- Continue to the end of the corridor and turn left, entering the Eye Department.
- Follow this corridor to the Area L - Lift No.15 lift located on the left.
- Take the lift to the second floor.
- Exit the lift and the entrance Child Development Centre is located on the left.
- Internally the most accessible route has step-free level access, a lift and automatic doors.
- Some flooring along the route is shiny.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The following toilet facilities are available along the route; standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab).
Parking (Car Park 4)
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Car Park
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- The car park is located on the west side of the hospital site.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 6 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 474cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 122cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 12m from the Cheyne Walk Entrance.
- The most accessible route from the Blue Badge parking has a steep ramp or slope.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located at the side of the car park.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
- View information on parking policies/charges (opens new tab).
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Electric Vehicle Charging Points
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- There are 5 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 239cm (width) x 468cm (depth).
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- The charging points require an app.
- There are 2 electric vehicle charging points designated for Blue Badge holders.
- The dimensions of the surveyed electric vehicle charging bay designated for Blue Badge holders are 228cm (width) x 478cm (depth).
- The controls for the Blue Badge charging points are not at a suitable height for a wheelchair user.
- The nozzle holster for the Blue Badge charging points is not at a suitable height for a wheelchair user.
- The charging points designated for Blue Badge holders require an app.
- The nearest Blue Badge charging point is 31m from the Cheyne Walk Entrance.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located to the right of the Cheyne Walk Entrance.
- There is a dropped kerb without tactile paving from the drop-off point.
Entrance (Cheyne Walk Entrance)
- This entrance is located on the west side of the hospital site.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a steep gradient.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 192cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a second set of double automatic doors .
- The second set of doors open towards you.
- The width of the opening is 143cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a high visual contrast.
- There is step-free level access as you enter.
Entrance (Eye Department Entrance)
- This entrance is located within Area L, on the ground floor.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- The height of the hand sanitiser is 111cm.
- There is a single automatic door at this entrance.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens towards you.
- There is a push pad at a height of 100cm.
- The width of the opening is 95cm.
- The door has a high visual contrast.
- There is a push pad or push button to exit at a height of 100cm.
Lift (Area L - Lift No.15)
- The lift surveyed is located in Area L, off the main corridor.
- The distance from Cheyne Walk Entrance is 23m.
- The most accessible route to the lift has step-free level access, doors permanently held open and automatic doors.
- The ground, first and second floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 99cm.
- The internal dimensions of the lift are 127cm (width) x 231cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Department / Service (Child Development Centre)
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Location and Access
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- The Child Development Centre is located within Area L, on the second floor.
- There is written text signage on or near the door.
- There is step-free access via ramp into this area.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
- The height of the hand sanitiser is 114cm.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens away from you.
- The width of the opening is 86cm.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
- The flooring is shiny.
- The walls and floor have a medium visual contrast.
- There is no (or very little) background noise in this area.
- Wayfinding signage is not provided.
- Some signage is clearly visible with high contrasting colours.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
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Facilities and Services
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- There are 8 consultation/medical rooms available.
- Seating available in this area includes: chairs without armrests and benches.
- Furniture available in this area includes: coffee tables.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The following facilities are available for patients: standard toilets.
- The nearest toilet with adaptations is located on the first floor of Area T, off the main corridor.
Toilet and Changing Facilities (Child Development Centre)
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Toilet Facilities
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- The shared step-free standard toilet facilities are located on the left side of the rear waiting area.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located on the left side of the rear waiting area.
Reception (Child Development Centre Reception)
- The reception is located ahead as you enter the centre.
- The distance from the Child Development Centre entrance is 3m.
- There is step-free level access to reception.
- The height of the reception desk is 101cm.
- There is not a lowered section at the desk.
- The reception has glazed screens.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- The flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: coffee tables.
Seating Area (Rear Waiting Area)
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Location and Access
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- The rear waiting area is located at the end of the corridor to the left of the reception.
- The most accessible route has step-free level access and manual doors.
- There is step-free level access into this area.
- There are double manual doors with a high visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The doors open away from you.
- The width of the opening is 77cm.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- The flooring is shiny.
- Seating available in this area includes: chairs without armrests and benches.
- Furniture available in this area includes: coffee tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Room (Starlight Multisensory Room)
- The room is located along the corridor to the left of reception.
- The distance from the Child Development Centre entrance is 8m.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 82cm.
- The following areas have stepped access: the padded flooring (15cm high).
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is not a hearing assistance system.
- Additional facilities/services include: a play area.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Lighting levels are adjustable.
Consultation / Medical Room (Consulting Room)
- There is 1 consultation/medical room available.
- The room surveyed was; Consulting Room.
- The room is located to the left as you enter the centre.
- The most accessible route to the room has step-free level access and narrow walkways.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 83cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- The treatment table is free standing at a fixed height.
- The length of the treatment table is 187cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables and desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Consultation / Medical Room (Sky Room)
- There is 1 consultation/medical room available.
- The room surveyed was; Sky Room.
- The room is located to the left as you enter the centre.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 69cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables and desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Assessment Room)
- There are 3 consultation/medical rooms available.
- The room surveyed was; Assessment Room.
- The room is located on the right side of the rear waiting area.
- The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 73cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: coffee tables.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Consultation / Medical Room (Physiotherapy Room)
- There is 1 consultation/medical room available.
- The room surveyed was; Physiotherapy Room.
- The room is located on the right side of the rear waiting area.
- The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 70cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests and stools.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Parent and Baby Room / Feeding Room (Changing Station)
- The room surveyed is located on the left side of the rear waiting area.
- The distance from the Child Development Centre entrance is 15m.
- The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
- There is step-free level access into the room.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 69cm.
- Internally the door has a high visual contrast.
- The height of the baby change facility when in use is 108cm.
- There is a toilet, a wash basin, a paper towel dispenser and a mirror in the room.
- The wash basin has a twist/turn tap.
- The room has a clinical waste bin.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Standard Toilet Facilities (Patient Toilet)
- The shared standard toilet facilities were surveyed.
- The toilet is located on the left side of the rear of the waiting area.
- The distance from the Child Development Centre entrance is 15m.
- The most accessible route has step-free level access, manual doors and doors permanently held open.
- There is step-free level access into the toilet.
- There is written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 70cm.
- Internally the door has a high visual contrast.
- There is a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
- The wash basin has a twist/turn tap.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
