Access Guide
Getting To (Costa Coffee)
- The most accessible route from the Cliftonville Entrance - Accessible Parking has step-free level access, uneven surfaces and a dropped kerb with tactile paving.
- View further information about parking at the hospital (opens new tab).
- Access to Costa Coffee is via the Cliftonville Entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- Costa Coffee is located on the first floor of Area D.
- Costa Coffee is approximately 6m from the Cliftonville Entrance.
- Enter the hospital via the Cliftonville Entrance.
- Costa Coffee is located diagonally ahead and to the right.
- Internally the most accessible route has step-free level access.
- Some flooring along the route is shiny.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The following toilet facilities are available along the route; standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab).
Parking (Cliftonville Entrance - Accessible Parking and Drop-Off)
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Car Park
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- The car park is located on the north side of the hospital site, to the left of the Cliftonville Entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 231cm (width) x 459cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 134cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 25m from the Cliftonville Entrance.
- The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located to the left of the Cliftonville Entrance.
- There is a dropped kerb without tactile paving from the drop-off point.
Entrance (Cliftonville Entrance)
- This entrance is located on the north side of the hospital site.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is over 150cm wide with no handrails.
- There is an intercom at a height of 137cm.
- There is a key fob/card reader at a height of 119cm.
- There is a single automatic door at this entrance.
- The door opens by sliding.
- The width of the opening is 116cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
- There is a second single automatic door.
- The second door opens by sliding.
- The width of the opening is 116cm.
- There is a small lip on the threshold of the opening.
- The second door has a high visual contrast.
- There is step-free level access as you enter.
Eating and Drinking (Costa Coffee)
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Location and Access
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- Costa Coffee is located on the first floor of Area D.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
- Full table service is not available.
- Menus are wall-mounted, online and displayed on the counter.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups, two handled cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located at the front of Costa Coffee.
- There is step-free level access to the counter.
- The height of the counter is 95cm.
- There is a lowered section at the counter.
- The height of the lowered section is 76cm.
- The counter has a television and patterned/distracting backgrounds.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny and patterned.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs without armrests and benches.
- Furniture available in this area includes: tables.
- Some chairs are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary due to the size of the space.