Skip to main content
The new name for DisabledGo

Cyber Café

Northampton General Hospital, Cliftonville, Northampton, NN1 5BD

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To (Cyber Café)

  • The most accessible route from the Cliftonville Entrance - Accessible Parking and Drop-Off has step-free level access, uneven surfaces and a dropped kerb with tactile paving.
  • View further information about parking at the hospital (opens new tab).
  • Access to the Cyber Café is via the Cliftonville Entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • The Cyber Café is located on the ground floor in Area E, along the hospital street corridor.
  • The Cyber Café is approximately 110m from the lift (Area E - Lift No.4 and 5).
  • Enter the hospital via the Cliftonville entrance.
  • Proceed to the Area E - Lift No.4 and 5, located ahead and to the left.
  • Take a lift to the ground floor.
  • Exit the lift to the right, then turn left down the hospital corridor.
  • Continue along this corridor, turn left and the entrance to the Cyber Café is located on the right.
  • Internally the most accessible route has step-free level access, a lift and doors permanently held open.
  • Some flooring along the route is shiny.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer), a toilet with adaptations (with right hand transfer) and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab).

Parking (Cliftonville Entrance - Accessible Parking and Drop-Off)

  • Car Park View
    • The car park is located on the north side of the hospital site, to the left of the Cliftonville Entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 231cm (width) x 459cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 134cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 25m from the Cliftonville Entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located to the left of the Cliftonville Entrance.
    • There is a dropped kerb without tactile paving from the drop-off point.

Entrance (Cliftonville Entrance)

  • This entrance is located on the north side of the hospital site.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide with no handrails.
  • There is an intercom at a height of 137cm.
  • There is a key fob/card reader at a height of 119cm.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 116cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a second single automatic door.
  • The second door opens by sliding.
  • The width of the opening is 116cm.
  • There is a small lip on the threshold of the opening.
  • The second door has a high visual contrast.
  • There is step-free level access as you enter.

Lift (Area E - Lift No.4 and 5)

  • The lift surveyed is located in Area E, off Hospital Street.
  • The distance from South Entrance is 53m.
  • The most accessible route to the lift has steep ramps or slopes.
  • The lower ground, ground, first and second floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and Braille markings.
  • The majority of the external controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 128cm.
  • The internal dimensions of the lift are 148cm (width) x 252cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which vary in size.

Eating and Drinking (Cyber Café)

  • Location and Access View
    • The Cyber Café is located on the ground floor in Area E, along the hospital street corridor.
    • There is step-free level access into this area.
    • There are double manual doors with a high visual contrast.
    • The doors are permanently held open.
    • The width of the opening is 140cm.
  • Service View
    • This area has designated seating.
    • There is not a hearing assistance system.
    • There is a vending area within the Cyber Café.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests and high stools.
    • Furniture available in this area includes: tables, coffee tables, high tables and desks.
    • Some tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.