Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Discharge Suite

Northampton General Hospital, Cliftonville, Northampton, NN1 5BD

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To (Discharge Suite)

Parking (Cliftonville Entrance - Accessible Parking and Drop-Off)

  • Car Park View
    • The car park is located on the north side of the hospital site, to the left of the Cliftonville Entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 231cm (width) x 459cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 134cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 25m from the Cliftonville Entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located to the left of the Cliftonville Entrance.
    • There is a dropped kerb without tactile paving from the drop-off point.

Entrance (Cliftonville Entrance)

  • This entrance is located on the north side of the hospital site.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide with no handrails.
  • There is an intercom at a height of 137cm.
  • There is a key fob/card reader at a height of 119cm.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 116cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a second single automatic door.
  • The second door opens by sliding.
  • The width of the opening is 116cm.
  • There is a small lip on the threshold of the opening.
  • The second door has a high visual contrast.
  • There is step-free level access as you enter.

Department / Service (Discharge Suite)

  • Location and Access View
    • The Discharge Suite is located in Area D, to the right as you enter the hospital via the Cliftonville entrance.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • The height of the hand sanitiser is 111cm.
    • There is a single automatic door with a high visual contrast.
    • The door has a locked extension leaf.
    • The locked extension leaf can be opened on request.
    • The door opens towards you.
    • The push pad for the automatic doors is at a height of 96cm.
    • The width of the opening is 86cm.
    • There is a push pad or push button to exit at a height of 96cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include narrow walkways.
    • Some flooring is shiny.
    • The walls and floor have a medium visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is not provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Facilities and Services View
    • There are 6 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: height adjustable tables.
    • There is not a hearing assistance system.
    • The nearest toilet with adaptations is located on the first floor of Area D, off the right side corridor.

Reception (Discharge Suite Reception)

  • The reception is located to the left as you enter the Discharge Suite.
  • The distance from the Discharge Suite entrance is 3m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: height adjustable tables.

Consultation / Medical Room (Room 3)

  • There are 4 consultation/medical rooms available.
  • The room surveyed was; 3.
  • The room is located at the end of the corridor on the left side of the suite.
  • The most accessible route to the room has step-free level access and narrow walkways.
  • There is numbered signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 106cm.
  • There are double manual doors with a medium visual contrast.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The doors open inwards.
  • The width of the opening is 80cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 210cm.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: height adjustable tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Room 4)

  • There are 4 consultation/medical rooms available.
  • The room surveyed was; 4.
  • The room is located at the end of the corridor on the left side of the suite.
  • The most accessible route to the room has step-free level access and narrow walkways.
  • There is numbered signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a medium visual contrast.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The doors open inwards.
  • The width of the opening is 80cm.
  • There is step-free level access throughout the room.
  • Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a medium visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 203cm.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: height adjustable tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.