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Eat Street Restaurant

Northampton General Hospital, Cliftonville, Northampton, NN1 5BD

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Access Guide

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Getting To (Eat Street Restaurant)

  • The most accessible route from Cliftonville Entrance - Accessible Parking and Drop-Off has step-free level access, uneven surfaces and a dropped kerb with tactile paving.
  • View further information about parking at the hospital (opens new tab).
  • Access to the Eat Street Restaurant is via the Cliftonville Entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • The Eat Street Restaurant is located on the ground floor in Area E, along the hospital street corridor.
  • The Eat Street Restaurant is approximately 120m from the lift (Area E - Lift No.4 and 5).
  • Enter the hospital via the Cliftonville entrance.
  • Turn left to the Area E - Lifts No.4 and 5.
  • Take a lift to the ground floor.
  • Exit the lift to the right, then turn left down the hospital corridor.
  • Continue along the corridor and the entrance to the Eat Street Restaurant is on the right.
  • Internally the most accessible route has step-free level access, a lift and doors permanently held open.
  • Some flooring along the route is shiny.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer), a toilet with adaptations (with right hand transfer) and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab).

Parking (Cliftonville Entrance - Accessible Parking and Drop-Off)

  • Car Park View
    • The car park is located on the north side of the hospital site, to the left of the Cliftonville Entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 231cm (width) x 459cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 134cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 25m from the Cliftonville Entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located to the left of the Cliftonville Entrance.
    • There is a dropped kerb without tactile paving from the drop-off point.

Entrance (Cliftonville Entrance)

  • This entrance is located on the north side of the hospital site.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide with no handrails.
  • There is an intercom at a height of 137cm.
  • There is a key fob/card reader at a height of 119cm.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 116cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a second single automatic door.
  • The second door opens by sliding.
  • The width of the opening is 116cm.
  • There is a small lip on the threshold of the opening.
  • The second door has a high visual contrast.
  • There is step-free level access as you enter.

Lift (Area E - Lift No.4 and 5)

  • The lift surveyed is located in Area E, off Hospital Street.
  • The distance from South Entrance is 53m.
  • The most accessible route to the lift has steep ramps or slopes.
  • The lower ground, ground, first and second floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and Braille markings.
  • The majority of the external controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 128cm.
  • The internal dimensions of the lift are 148cm (width) x 252cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which vary in size.

Eating and Drinking (Eat Street Restaurant)

  • Location and Access View
    • Eat Street Restaurant is located within area E, along the hospital street corridor.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • There are double manual doors with a high visual contrast.
    • The doors are permanently held open.
    • The width of the opening is 157cm.
  • Service View
    • This area has a counter where food and drink can be ordered, a self service counter, staff who can provide assistance with ordering and designated seating.
    • Full table service is available.
    • Menus are wall-mounted, digital and displayed on the counter.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy and vegetarian.
    • The following are available: takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located on the right side of the Eat Street Restaurant.
    • There is step-free level access to the counter.
    • The height of the counter is 90cm.
    • There is not a lowered section at the counter.
    • The counter has a television.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas, benches and high stools.
    • Furniture available in this area includes: tables, coffee tables and high tables.
    • Some chairs are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.