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Eleanor Ward (Frailty Unit)

Northampton General Hospital, Cliftonville, Northampton, NN1 5BD

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Access Guide

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Getting To (Eleanor Ward - Frailty Unit)

Parking (Cliftonville Entrance - Accessible Parking and Drop-Off)

  • Car Park View
    • The car park is located on the north side of the hospital site, to the left of the Cliftonville Entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 231cm (width) x 459cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 134cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 25m from the Cliftonville Entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located to the left of the Cliftonville Entrance.
    • There is a dropped kerb without tactile paving from the drop-off point.

Entrance (Cliftonville Entrance)

  • This entrance is located on the north side of the hospital site.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide with no handrails.
  • There is an intercom at a height of 137cm.
  • There is a key fob/card reader at a height of 119cm.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 116cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a second single automatic door.
  • The second door opens by sliding.
  • The width of the opening is 116cm.
  • There is a small lip on the threshold of the opening.
  • The second door has a high visual contrast.
  • There is step-free level access as you enter.

Lift (Area E - Lift No.4 and 5)

  • The lift surveyed is located in Area E, off Hospital Street.
  • The distance from South Entrance is 53m.
  • The most accessible route to the lift has steep ramps or slopes.
  • The lower ground, ground, first and second floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and Braille markings.
  • The majority of the external controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 128cm.
  • The internal dimensions of the lift are 148cm (width) x 252cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which vary in size.

Ward (Eleanor Ward - Frailty Unit)

  • Ward Information View
    • This is a frailty ward.
    • This is a shared ward.
    • There are 3 bays available.
    • There are 12 beds in total on the ward.
  • Location and Access View
    • There is written text signage on or near the door.
    • There is step-free level access into this ward.
    • There is a bell at a height of 151cm.
    • The height of the hand sanitiser is 105cm.
    • There is a single manual door with a high visual contrast.
    • The door has a locked extension leaf.
    • The locked extension leaf can be opened on request.
    • The door opens away from you.
    • The width of the opening is 86cm.
  • Getting Around View
    • There is step-free level access throughout.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Reception / Nurses' Station View
    • The height of the desk is 116cm.
    • There is not a lowered section at the desk.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
  • Facilities and Services View
    • Seating available on the ward includes: chairs without armrests and armchairs.
    • There is not a relatives' room for the ward.
    • The following facilities are available for patients: washrooms.
    • The nearest toilet with adaptations for visitors is located on the ground floor, in Area E.
  • Visiting Hours View

Toilet and Changing Facilities (Eleanor Ward - Frailty Unit)

Bathroom with Adaptations (Toilet and Shower)

  • Location and Access View
    • The bathroom surveyed is located on the left side of the Eleanor Ward (Frailty Unit) corridor.
    • The most accessible route to the bathroom has step-free level access.
    • There is step-free level access into the bathroom.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a low visual contrast.
    • The width of the door opening is 85cm.
    • The door has a twist lock.
    • Internally the door has a low visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 270cm (width) x 172cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a push button flush for the toilet.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 85cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 82cm from the floor.
    • The wash basin has a lever tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 93cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 145cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The bathroom has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • The bathroom has a shower with a step.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist/turn.
    • There is a shower seat.
    • The shower seat is 59cm from the floor.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.