Access Guide
Getting To (Emergency Department)
- The most accessible route from the Cliftonville Entrance - Accessible Parking has steep ramps or slopes, uneven surfaces, a dropped kerb, bollards and a pedestrian crossing.
- View further information about parking at the hospital (opens new tab).
- Access to the Emergency Department is via the Emergency Department entrance.
- There is not a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- The Emergency Department is located on the north side of the hospital site.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab).
Parking (Cliftonville Entrance - Accessible Parking and Drop-Off)
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Car Park
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- The car park is located on the north side of the hospital site, to the left of the Cliftonville Entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 231cm (width) x 459cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 134cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 25m from the Cliftonville Entrance.
- The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located to the left of the Cliftonville Entrance.
- There is a dropped kerb without tactile paving from the drop-off point.
Entrance (Emergency Department Entrance)
- This entrance is located at the front of the building, on the north side of the hospital site.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is over 150cm wide with handrails on both sides.
- The height of the hand sanitiser is 117cm.
- There are double automatic doors at this entrance.
- The doors open towards you.
- There is a push pad at a height of 90cm.
- The width of the opening is 154cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 96cm.
- There is step-free level access as you enter.
Department / Service (Emergency Department)
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Location and Access
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- The Emergency Department is located on the north side of the hospital site.
- View information on opening times.
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Getting Around
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- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: a steep ramp to access the injuries unit corridor on the left side of the Emergency Department.
- Access throughout may include doors permanently held open.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is no (or very little) background noise in this area.
- Wayfinding signage is not provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
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Facilities and Services
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- There are 10+ consultation/medical rooms available.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Some seating is fixed.
- There is not a hearing assistance system.
- The nearest toilet with adaptations is located on the first floor of Area D, off the right side corridor.
Reception (Emergency Department Reception)
- The reception is located ahead and to the right as you enter the Emergency Department.
- The distance from the Emergency Department entrance is 6m.
- There is step-free level access to reception.
- The height of the reception desk is 76cm.
- The reception has glazed screens.
- There is not a hearing assistance system.
- The height of the touchscreen display ranges from 120cm to 135cm from the floor.
- The height of the lower touchscreen display ranges from 86cm to 100cm from the floor.
- There is background noise in this area.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Some seating is fixed.
Seating Area (Initial Assessment Waiting Area)
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Location and Access
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- The Initial Assessment Waiting Area is located at the end of the corridor to the left of the reception.
- The most accessible route has step-free level access and doors permanently held open.
- There is step-free level access into this area.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The flooring is shiny.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables.
- Some chairs are fixed.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Seating Area (Injuries Unit Waiting Area)
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Location and Access
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- The Injuries Unit Waiting Area is located at the end of the corridor to the left of the reception.
- The most accessible route has a steep ramp or slope and doors permanently held open.
- There is step-free level access into this area.
- There are double automatic doors with a high visual contrast.
- The doors are permanently held open.
- The width of the opening is 154cm.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Some flooring is shiny.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- The chairs are fixed.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Streaming Room 1)
- There are 2 consultation/medical rooms available.
- The room surveyed was; Streaming Room 1.
- The room is located at the front of the corridor to the left of the reception.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables and desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Consultation / Medical Room (Streaming Room 2)
- There are 2 consultation/medical rooms available.
- The room surveyed was; Streaming Room 2.
- The room is located along the corridor to the left of reception.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 116cm.
- There is a single manual door with a high visual contrast.
- The door opens outwards.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 186cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables and desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Consultation / Medical Room (Initial Assessment Area Room 4)
- There are 3 consultation/medical rooms available.
- The room surveyed was; Initial Assessment Area Room 4.
- The room is located at the end of the corridor to the left of the reception.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 183cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: desks.
- The furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Injuries 2)
- There are 3 consultation/medical rooms available.
- The room surveyed was; Injuries 2.
- The room is located along the Injuries Unit corridor on the left side of the Emergency Department.
- The most accessible route to the room has a steep ramp or slope and doors permanently held open.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 173cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Consultation / Medical Room (Speciality Room 6)
- There is 1 consultation/medical room available.
- The room surveyed was; Speciality Room 6.
- The room is located at the end of the Injuries Unit corridor on the left side of the Emergency Department.
- The most accessible route to the room has a steep ramp or slope and doors permanently held open.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 167cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.