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Haematology Outpatients Unit

Northampton General Hospital, Cliftonville, Northampton, NN1 5BD

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Access Guide

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Getting To (Haematology Outpatients Unit)

  • The most accessible route from Cliftonville Entrance - Accessible Parking and Drop-Off has step-free level access, uneven surfaces and a dropped kerb with tactile paving.
  • View further information about parking at the hospital (opens new tab).
  • Access to the Haematology Outpatients Unit is via the Cliftonville Entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • The Haematology Outpatients Unit is located on the ground floor, within Area E.
  • The Haematology Outpatients Unit is approximately 170m from the lifts (Area E - Lift No.4 and 5).
  • Enter the hospital via the Cliftonville entrance and proceed to the Area E - Lift No.4 and 5, located ahead and to the left.
  • Take a lift to Area E on the ground floor.
  • Exit the lift to the right, then turn left down the hospital corridor.
  • Continue along the corridor and the entrance to the Haematology Outpatients Unit is located on the right.
  • Internally the most accessible route has step-free level access, a lift and doors permanently held open.
  • Some flooring along the route is shiny.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a changing places facility, a toilet with adaptations (with left hand transfer), a toilet with adaptations (with right hand transfer) and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab).

Parking (Cliftonville Entrance - Accessible Parking and Drop-Off)

  • Car Park View
    • The car park is located on the north side of the hospital site, to the left of the Cliftonville Entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 231cm (width) x 459cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 134cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 25m from the Cliftonville Entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located to the left of the Cliftonville Entrance.
    • There is a dropped kerb without tactile paving from the drop-off point.

Entrance (Cliftonville Entrance)

  • This entrance is located on the north side of the hospital site.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide with no handrails.
  • There is an intercom at a height of 137cm.
  • There is a key fob/card reader at a height of 119cm.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 116cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a second single automatic door.
  • The second door opens by sliding.
  • The width of the opening is 116cm.
  • There is a small lip on the threshold of the opening.
  • The second door has a high visual contrast.
  • There is step-free level access as you enter.

Lift (Area E - Lift No.4 and 5)

  • The lift surveyed is located in Area E, off Hospital Street.
  • The distance from South Entrance is 53m.
  • The most accessible route to the lift has steep ramps or slopes.
  • The lower ground, ground, first and second floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and Braille markings.
  • The majority of the external controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 128cm.
  • The internal dimensions of the lift are 148cm (width) x 252cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which vary in size.

Department / Service (Haematology Outpatients Unit)

  • Location and Access View
    • The Haematology Outpatients Unit is located within Area E, along the hospital street corridor.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • The height of the hand sanitiser is 110cm.
    • There are double automatic doors with a high visual contrast.
    • The doors open towards you.
    • The push pad for the automatic doors is at a height of 97cm.
    • The width of the opening is 170cm.
    • There is a push pad or push button to exit at a height of 99cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors, doors permanently held open and narrow walkways.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is background noise in this area.
    • Wayfinding signage is not provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • Lighting levels are adjustable.
  • Facilities and Services View
    • There are 6 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: coffee tables.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: toilets with adaptations.

Toilet and Changing Facilities (Haematology Outpatients Unit)

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • Toilets with adaptations are located ahead as you enter the treatment area and along the corridor on the right side of the waiting area.
    • The transfer space varies between left and right in the toilets with adaptations.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the female toilet with adaptations located along the corridor on the right side of the waiting area.

Reception (Haematology Outpatients Unit Reception)

  • The reception is located ahead as you enter the Haematology Outpatients Unit.
  • The distance from the Haematology Outpatients Unit entrance is 7m.
  • There is step-free level access to reception.
  • The height of the reception desk is 116cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • The flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: coffee tables.

Reception (Treatment Area Reception)

  • The reception is located ahead as you enter the treatment area.
  • The distance from the Haematology Outpatients Unit entrance is 12m.
  • The most accessible route to reception has manual doors.
  • There is step-free level access to reception.
  • The height of the reception desk is 120cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has windows.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • The flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is not space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests.

Room (Quiet Room)

  • The room is located at the end of the corridor on the right side of the waiting area.
  • The distance from the Haematology Outpatients Unit entrance is 15m.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 84cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests and sofas.
  • Furniture available in the room includes: coffee tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Consultation / Medical Room (Bay 1)

  • There are 2 consultation/medical rooms available.
  • The room surveyed was; Bay 1.
  • The room is located on the right side of the treatment area.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 101cm.
  • The width of the opening is 116cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: armchairs and stools.
  • Furniture available in the room includes: tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Consultation / Medical Room (Consulting Room 1)

  • There are 3 consultation/medical rooms available.
  • The room surveyed was; Consulting Room 1.
  • The room is located at the end of the corridor on the right side of the waiting area.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 85cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a medium visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 196cm.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Consultation / Medical Room (Consulting Room 3)

  • There are 3 consultation/medical rooms available.
  • The room surveyed was; Consulting Room 3.
  • The room is located at the end of the corridor on the right side of the waiting area.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 84cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a medium visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 177cm.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Consultation / Medical Room (Treatment Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Treatment Room.
  • The room is located on the left side of the treatment area.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens inwards.
  • The width of the opening is 88cm.
  • There is step-free level access throughout the room.
  • Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 210cm.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Toilet with Adaptations (Transfer On Both Sides)

  • Location and Access View
    • The toilet surveyed is located ahead as you enter the treatment area.
    • The distance from the Haematology Outpatients Unit entrance is 20m.
    • The most accessible route to the toilet has step-free level access, manual doors and narrow walkways.
    • There is step-free level access into the facility.
    • The opening to this toilet with adaptations is 100cm wide.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 238cm (width) x 205cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is lateral transfer space on both sides of the toilet .
    • The lateral transfer space on the left is 92cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 108cm (from the side of the toilet pan).
    • There is a wall sensor flush on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder is located on the dropdown rail.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 77cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 100cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 121cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 140cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.