Access Guide
Getting To (Paediatric Emergency Department)
- The most accessible route from the Cliftonville Entrance - Accessible Parking and Drop-Off has slight ramps or slopes and uneven surfaces.
- View further information about parking at the hospital (opens new tab)
- There is a drop-off point at this entrance.
- The Paediatric Emergency Department is located on the north side of the hospital site.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab)
Parking (Cliftonville Entrance - Accessible Parking and Drop-Off)
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Car Park
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- The car park is located on the north side of the hospital site, to the left of the Cliftonville Entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 231cm (width) x 459cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 134cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 25m from the Cliftonville Entrance.
- The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located to the left of the Cliftonville Entrance.
- There is a dropped kerb without tactile paving from the drop-off point.
Entrance (Paediatric Emergency Department Main Entrance)
- This entrance is located on the north side of the hospital site.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is over 150cm wide with a handrail on the right going up.
- There is a similar ramp on the right side of the entrance.
- There is an intercom at a height of 113cm.
- There is a key fob/card reader at a height of 119cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 169cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double automatic doors .
- The second set of doors open by sliding.
- The width of the opening is 179cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a high visual contrast.
- There is step-free level access as you enter.
Department / Service (Paediatric Emergency Department)
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Location and Access
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- The Paediatric Emergency Department is located on the north side of the hospital site.
- View information on opening times.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include doors permanently held open.
- Some flooring is shiny and patterned.
- The walls and floor have a high visual contrast.
- There is background noise in this area which varies depending on the time of day.
- Wayfinding signage is not provided.
- Lighting levels vary due to the size of the space.
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Facilities and Services
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- There are 10+ consultation/medical rooms available.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables, treatment tables/beds and desks.
- There is not a hearing assistance system.
- The hoist is mobile.
- The following facilities are available for patients: toilets with adaptations.
Toilet and Changing Facilities (Paediatric Emergency Department)
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located off the main department corridor.
- One of the toilets with adaptations has left hand transfer and the other toilet has no transfer space.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations at the end of the department corridor.
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Washroom and Shower Facilities
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- The infant feeding room is located off the main department corridor.
Entrance (Internal Entrance)
- This entrance is located within the Accident and Emergency Department, to the right of the main entrance.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is a key fob/card reader at a height of 121cm.
- There is an intercom at a height of 114cm.
- There are double manual doors at this entrance.
- The doors open away from you.
- The width of the opening is 164cm.
- The doors have a high visual contrast.
- There is step-free level access as you enter.
- Patients should only use this entrance when instructed to by staff.
Reception (Paediatric Emergency Department)
- The reception is located between the first and second doors at the department entrance.
- The distance from Paediatric Emergency Department entrance is 1m.
- There is step-free level access to reception.
- The height of the reception desk is 89cm.
- There is not a lowered section at the desk.
- The reception has patterned/distracting backgrounds and glazed screens.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Seating Area (Triage Waiting Area)
- The seating area is located to the right as you enter via the department entrance.
- The most accessible route to the seating area has step-free level access.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Some flooring is shiny.
- Seating available in this area includes: chairs with armrests.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Seating Area (Waiting Area 2)
- The seating area is located off the main department corridor.
- The most accessible route to the seating area has step-free level access.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Some flooring is shiny and patterned.
- Seating available in this area includes: chairs with armrests.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Treatment Bay)
- There are 4 consultation/medical rooms available.
- The room surveyed was; Bay 2.
- The room is located ahead and to the right as you enter the department.
- The most accessible route to the room has step-free level access.
- There is step-free level access into the room.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 211cm.
- Seating available in the room includes: chairs without armrests.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Treatment Room)
- There are 4 consultation/medical rooms available.
- The room surveyed was; Treatment Room.
- The room is located off the department corridor.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has an open extension leaf.
- The door opens inwards.
- The width of the opening is 143cm.
- There is step-free level access throughout the room.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 206cm.
- Seating available in the room includes: chairs without armrests.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (HDU)
- There is 1 consultation/medical room available.
- The room surveyed was; HDU.
- The room is located off the main department corridor.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- The doors open inwards.
- The width of the opening is 170cm.
- There is step-free level access throughout the room.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 199cm.
- Seating available in the room includes: chairs without armrests.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Majors)
- There are 2 consultation/medical rooms available.
- The room surveyed was; Majors 10.
- The room is located at the rear of the department, off the main corridor.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- The doors open both ways.
- The width of the opening is 154cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 199cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Parent and Baby Room / Feeding Room (Infant Feeding)
- The room surveyed is located off the main department corridor.
- The distance from the Main Entrance is 33m.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is step-free level access into the room.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 83cm.
- Internally the door has a high visual contrast.
- There is a wash basin, a paper towel dispenser and a coat hook in the room.
- The wash basin has a lever mixer tap.
- The room has a nappy/incontinence items bin.
- Seating available in the room includes: riser recliner chairs.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Toilet with Adaptations (No Transfer Space)
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Location and Access
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- The toilet surveyed is located off the main department corridor.
- The distance from the Paediatric Emergency Department entrance is 18m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 90cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 123cm (width) x 138cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a lateral transfer space next to the toilet.
- There is a push button flush on the wall above the cistern.
- There is no horizontal grab rail for the toilet.
- There is a vertical grab rail on the left as you face the toilet.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the right as you face the toilet.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 83cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a medium visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 92cm from the floor.
- There is a wall mounted towel dispenser which can be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 108cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a clinical waste bin.
- There is one coat hook.
- The coat hook is 140cm from the floor.
- The walls and floor have a medium visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located at the end of the main department corridor.
- The distance from the Paediatric Emergency Department entrance is 35m.
- The most accessible route to the toilet has step-free level access and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 90cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 147cm (width) x 208cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 78cm (from the side of the toilet pan).
- There is a push button flush on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 82cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 66cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a medium visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 96cm from the floor.
- There is a wall mounted towel dispenser which can be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 96cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin.
- There are multiple coat hooks.
- The coat hooks are 108cm and 143cm from the floor.
- The height of the baby change facility when in use is 84cm.
- The walls and floor have a medium visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
