You are on Getting To (Singlehurst Ward). Skip to the next section.

Getting To (Singlehurst Ward)

• The most accessible route from Car Park 4 has a steep ramp or slope and a dropped kerb with tactile paving.
• View further information about parking at the hospital (opens new tab).
• Access to The Singlehurst Ward is via the Cheyne Walk Entrance.
• There is a drop-off point at this entrance.
• View further information about entrances (opens new tab).
• The Singlehurst Ward is located within Area L, on the first floor.
• The Singlehurst Ward is approximately 5m from the Area L lift (lift No.15).
• Enter the hospital via the Cheyne Walk Entrance and follow the corridor on the right.
• Continue to the end of the corridor then turn left, entering the Eye Department.
• Follow this corridor to the Area L lift (Lift No.15) located on the left.
• Take the lift to the first floor.
• Exit the lift and the entrance Singlehurst Ward is located on the left.
• Internally the most accessible route has step-free level access, a lift and automatic doors.
• Some flooring along the route is shiny.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The following toilet facilities are available along the route; standard toilets.
• View information about accessible toilet facilities in public areas (opens new tab).
• View more information on getting to and around the hospital (opens new tab).

You are on Parking (Car Park 4). Skip to the next section.

Parking (Car Park 4)

Collapse all Expand all

• Car Park View
  • The car park is located on the west side of the hospital site.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 6 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 474cm (depth).
  • There is a marked zone to both sides but not at the rear.
  • The width of the marked zone is 122cm.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The nearest designated bay is 12m from the Cheyne Walk Entrance.
  • The most accessible route from the Blue Badge parking has a steep ramp or slope.
  • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for visitors only.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment machines are located at the side of the car park.
  • There is not a payment machine with controls at a suitable height for a wheelchair user.
  • There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
  • View information on parking policies/charges (opens new tab).
• Electric Vehicle Charging Points View
  • There are 5 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 239cm (width) x 468cm (depth).
  • The controls are not at a suitable height for a wheelchair user.
  • The nozzle holster is not at a suitable height for a wheelchair user.
  • The charging points require an app.
  • There are 2 electric vehicle charging points designated for Blue Badge holders.
  • The dimensions of the surveyed electric vehicle charging bay designated for Blue Badge holders are 228cm (width) x 478cm (depth).
  • The controls for the Blue Badge charging points are not at a suitable height for a wheelchair user.
  • The nozzle holster for the Blue Badge charging points is not at a suitable height for a wheelchair user.
  • The charging points designated for Blue Badge holders require an app.
  • The nearest Blue Badge charging point is 31m from the Cheyne Walk Entrance.
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located to the right of the Cheyne Walk Entrance.
  • There is a dropped kerb without tactile paving from the drop-off point.

You are on Entrance (Cheyne Walk Entrance). Skip to the next section.

Entrance (Cheyne Walk Entrance)

• This entrance is located on the west side of the hospital site.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a steep gradient.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 192cm.
• There is a small lip on the threshold of the opening.
• The doors have a high visual contrast.
• There is a second set of double automatic doors .
• The second set of doors open towards you.
• The width of the opening is 143cm.
• There is a small lip on the threshold of the opening.
• The second set of doors have a high visual contrast.
• There is step-free level access as you enter.

You are on Entrance (Eye Department Entrance). Skip to the next section.

Entrance (Eye Department Entrance)

• This entrance is located within Area L, on the ground floor.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• The height of the hand sanitiser is 111cm.
• There is a single automatic door at this entrance.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request.
• The door opens towards you.
• There is a push pad at a height of 100cm.
• The width of the opening is 95cm.
• The door has a high visual contrast.
• There is a push pad or push button to exit at a height of 100cm.

You are on Lift (Area L - Lift No.15). Skip to the next section.

Lift (Area L - Lift No.15)

• The lift surveyed is located in Area L, off the main corridor.
• The distance from Cheyne Walk Entrance is 23m.
• The most accessible route to the lift has step-free level access, doors permanently held open and automatic doors.
• The ground, first and second floor are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 99cm.
• The internal dimensions of the lift are 127cm (width) x 231cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Department / Service (Singlehurst Ward). Skip to the next section.

Department / Service (Singlehurst Ward)

Collapse all Expand all

• Location and Access View
  • The Singlehurst Ward is located within Area L, on the first floor.
  • There is written text signage on or near the door.
  • There is step-free level access into this area.
  • There are double manual doors with a high visual contrast.
  • The doors are permanently held open.
  • The width of the opening is 137cm.
• Getting Around View
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: a very easy ramp to access the corridor at the rear of the Singlehurst Ward.
  • Access throughout may include manual doors and doors permanently held open.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is no (or very little) background noise in this area.
  • Wayfinding signage is not provided.
  • Signage is clearly visible with high contrasting colours.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
• Facilities and Services View
  • There are 7 consultation/medical rooms available.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and sofas.
  • Furniture available in this area includes: tables and coffee tables.
  • There is not a hearing assistance system.
  • The hoist is mobile.
  • The following facilities are available for patients: a toilet with adaptations and a standard toilet.

You are on Toilet and Changing Facilities (Singlehurst Ward). Skip to the next section.

Toilet and Changing Facilities (Singlehurst Ward)

Collapse all Expand all

• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located ahead as you enter the Singlehurst Ward, opposite the reception.
  • The toilet with adaptations has a left hand transfer space.
  • The male step-free standard toilet facilities are located ahead as you enter the Singlehurst Ward, past the reception.

You are on Reception (Singlehurst Ward Entrance). Skip to the next section.

Reception (Singlehurst Ward Entrance)

• The reception is located ahead as you enter the Singlehurst Ward, on the left.
• The distance from the Singlehurst Ward entrance is 10m.
• There is step-free level access to reception.
• The height of the reception desk is 116cm.
• There is a lowered section at the desk.
• The height of the lowered section is 72cm.
• The reception has glazed screens.
• There is not a hearing assistance system.
• There is background noise in this area.
• The flooring is shiny.
• Lighting levels were even at the time of the survey.

You are on Seating Area (Waiting Room). Skip to the next section.

Seating Area (Waiting Room)

Collapse all Expand all

• Location and Access View
  • The waiting room is located ahead as you enter the Singlehurst ward, past the reception.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
  • There are double manual doors with a high visual contrast.
  • The doors are permanently held open.
  • The width of the opening is 157cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The flooring is shiny.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Some chairs are fixed.
  • There is background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

You are on Seating Area (Admissions Waiting Area). Skip to the next section.

Seating Area (Admissions Waiting Area)

Collapse all Expand all

• Location and Access View
  • The admissions waiting area is located to the right of the Singlehurst Ward entrance.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
  • There are double manual doors with a high visual contrast.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The doors open away from you.
  • The width of the opening is 70cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The flooring is shiny.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and sofas.
  • Furniture available in this area includes: coffee tables.
  • Some chairs are fixed.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Consultation / Medical Room (Consulting Room 2). Skip to the next section.

Consultation / Medical Room (Consulting Room 2)

• There are 3 consultation/medical rooms available.
• The room surveyed was; Consulting Room 2.
• The room is located along the corridor at the rear of Singlehurst Ward.
• The most accessible route to the room has a very easy slope and manual doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and height adjustable chairs.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Consulting Room 3). Skip to the next section.

Consultation / Medical Room (Consulting Room 3)

• There are 3 consultation/medical rooms available.
• The room surveyed was; Consulting Room 3.
• The room is located at the end of the corridor at the rear of Singlehurst Ward.
• The most accessible route to the room has a very easy slope and manual doors.
• There is written text signage on or near the door.
• There is step-free level access via lift into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests and height adjustable chairs.
• Furniture available in the room includes: desks.
• The furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Consultation / Medical Room (Room 8). Skip to the next section.

Consultation / Medical Room (Room 8)

• There is 1 consultation/medical room available.
• The room surveyed was; Room 8.
• The room is located ahead and to the left as you enter the Singlehurst Ward.
• The most accessible route to the room has step-free level access.
• There is numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 102cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and height adjustable chairs.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Consultation / Medical Room (Medical Room). Skip to the next section.

Consultation / Medical Room (Medical Room)

• There are 3 consultation/medical rooms available.
• The room surveyed was; Medical Room.
• The room is located at the rear of the admissions waiting area.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: tables and desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

Collapse all Expand all

• Location and Access View
  • The toilet surveyed is located ahead as you enter the Singlehurst Ward, opposite the reception.
  • The distance from the Singlehurst Ward entrance is 10m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 77cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 155cm (width) x 167cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 75cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is no vertical grab rail for the toilet.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 42cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 67cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 83cm from the floor.
  • The wash basin has a lever tap.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 113cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 110cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is no mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin and a pedal bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.