Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Urgent Care Centre

Northampton General Hospital, Cliftonville, Northampton, Northamptonshire, NN1 5BD

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To (Urgent Treatment Centre)

Parking (Urgent Treatment Centre)

  • Car Park View
    • The car park is located in front of the building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 306cm (width) x 482cm (depth).
    • There are no hatched/marked zones.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 6m from the Urgent Care Centre entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Urgent Treatment Centre)

  • This entrance is located at the front of the building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with handrails on both sides.
  • There is an intercom at a height of 123cm.
  • There is a key fob/card reader at a height of 128cm.
  • There is a single manual door at this entrance.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens away from you.
  • The width of the opening is 59cm.
  • The door has a high visual contrast.
  • There is a push pad or push button to exit at a height of 120cm.
  • There is step-free level access as you enter.

Department / Service (Urgent Treatment Centre)

  • Location and Access View
    • The Urgent Treatment Centre is located on the north side of the hospital site.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include narrow walkways.
    • Some flooring is shiny.
    • The walls and floor have a low visual contrast.
    • There is background noise in this area which varies depending on the time of day.
    • Wayfinding signage is not provided.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There are 4 consultation/medical rooms available.
    • Seating available in this area includes: chairs without armrests and benches.
    • Furniture available in this area includes: treatment tables/beds and desks.
    • Some seating is fixed.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: a toilet with adaptations and a standard toilet.

Toilet and Changing Facilities (Urgent Care Centre)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located off the main department corridor.
    • The toilet with adaptations has no transfer space available.
    • The shared step-free toilet facilities are located off the main department corridor.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the standard toilet.

Reception (Urgent Treatment Centre)

  • The reception is located ahead and to the left as you enter.
  • The distance from the Urgent Care Centre entrance is 8m.
  • The most accessible route to reception has narrow walkways.
  • There is step-free level access to reception.
  • The height of the reception desk is 73cm.
  • The reception has glazed screens.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels vary due to the use of large glazed walls.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests.
  • Some seating is fixed.

Seating Area (Clinic Waiting Area)

  • The seating area is located ahead as you enter via the Urgent Care Centre entrance, off the main department corridor.
  • The most accessible route to the seating area has step-free level access.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a low visual contrast.
  • Some flooring is shiny.
  • Seating available in this area includes: chairs without armrests and benches.
  • Some seating is fixed.
  • There is background noise in this area which varies depending on the time of day.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Clinic Room)

  • There are 4 consultation/medical rooms available.
  • The room surveyed was; Clinic Room 3.
  • The room is located off the department corridor.
  • The most accessible route to the room has step-free level access.
  • There is numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a medium visual contrast.
  • The door opens inwards.
  • The width of the opening is 77cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a medium visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 196cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (No Transfer Space)

  • Location and Access View
    • The toilet surveyed is located off the main department corridor.
    • The distance from the Urgent Care Centre entrance is 7m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a medium visual contrast.
    • The width of the door opening is 78cm.
    • The door has a locking handle.
    • Internally the door has a medium visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 145cm (width) x 290cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a lever flush on the right as you face the toilet.
    • There is a horizontal grab rail on the left as you face the toilet.
    • The horizontal grab rail has a high visual contrast.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high visual contrast.
    • There is a dropdown rail on the right as you face the toilet.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 86cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 93cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 96cm from the floor.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were even at the time of the survey.