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Acute Ambulatory Unit

Causeway Hospital, 4 Newbridge Road, Coleraine, BT52 1HS

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Access Guide

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Getting To (Acute Ambulatory Unit)

  • The most accessible route from the Main Patient and Visitor Car Park has a slight ramp or slope, uneven surfaces, a dropped kerb with tactile paving and a pedestrian crossing.
  • View further information about parking at the hospital (opens new tab)
  • Access to the Acute Ambulatory Unit is via the Main Hospital Entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab)
  • The Acute Ambulatory Unit is located on the first floor of the main hospital building, along the right wing corridor and on the right.
  • The Acute Ambulatory Unit is approximately 62m from the main lifts - 3 and 4.
  • Enter via the main hospital entrance and proceed straight ahead to the main staircase.
    Turn right at the main staircase and enter the right wing corridor.
    The lifts are to the left.
    Take a lift to the first floor and exit to the left.
    Continue along the right wing corridor and the entrance to the Acute Ambulatory Unit will be on the left.
    Go through this entrance and the department is located to the right.
  • Internally the most accessible route has step-free level access, a lift and doors permanently held open.
  • Some flooring along the route is shiny and patterned.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; standard toilets and a toilet with adaptations (with transfer on both sides).
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab)

Parking (Main Patient and Visitor Car Park)

  • Car Park View
    • The car park is located in front of the main hospital building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 497cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 146cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 20m from the main hospital entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
    • Some of the dropped kerbs from the Blue Badge bays do not have tactile paving.
      There are 2 parent and child parking bays available.
      Patients and visitors can park in any car park located around the hospital site.
  • Charges and Restrictions View
    • This car park is for staff, visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located inside the main building.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
    • There are barriers upon entry and exit to the hospital site.
      Patients and visitors must take a ticket from the barrier on arrival.
      The height of the ticket button is 117cm.
      The payment machines are currently cash only.
      The height of the payment machine controls is between 112cm-136cm.
      The ticket is needed for the exit barrier.

Lift (Main Lifts - 3 and 4)

  • The lift surveyed is located at the start of the right wing corridor.
  • The distance from the main hospital entrance is 23m.
  • The most accessible route to the lift has step-free level access.
  • The ground floor and first floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a low visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 107cm.
  • The internal dimensions of the lift are 170cm (width) x 161cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There are other lifts available at this location which are of a similar size.

Entrance (Main Hospital Entrance)

  • This entrance is located at the front of the main hospital building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 175cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors are permanently held open.
  • The width of the opening is 145cm.
  • The second set of doors have a low visual contrast.
  • There is a third set of entrance doors which are double, automatic and open away from you.
    The width of the third set of doors is 186cm and the colour contrast is low.
    There is a fourth set of entrance doors which are double, automatic and open by sliding.
    The width of the doors are 193cm and the colour contrast is low.
  • There is step-free level access as you enter.

Entrance (Acute Ambulatory Unit)

  • This entrance is located on the first floor of the main hospital building and along the right wing corridor.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 168cm.
  • The doors have a high visual contrast.

Department / Service (Acute Ambulatory Unit)

  • Location and Access View
    • The Acute Ambulatory Unit is located on the first floor of the main hospital building, along the right wing corridor.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There is a key fob/card reader at a height of 122cm.
    • There is an intercom at a height of 117cm.
    • The height of the hand sanitiser is 132cm.
    • There are double manual doors with a high visual contrast.
    • One of the doors was locked at the time of the survey.
    • The doors is permanently held open.
    • The width of the opening is 76cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There are 3 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests.
    • There is not a hearing assistance system.
    • The nearest toilet with adaptations is located in the main hospital foyer.

Reception (Acute Ambulatory Unit)

  • The reception is located on the left as you enter the department.
  • The distance from the Acute Ambulatory Unit entrance is 5m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 72cm.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests.

Consultation / Medical Room (Treatment Room)

  • There are 3 consultation/medical rooms available.
  • The room surveyed was; Clinical 1.
  • The room is located to the right as you enter the department.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 182cm.
  • Seating available in the room includes: chairs with armrests and stools.
  • Furniture available in the room includes: height adjustable tables and desks.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.