Skip to main content
The new name for DisabledGo

Cash Office

Causeway Hospital, 4 Newbridge Road, Coleraine, BT52 1HS

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To (Cash Office)

Parking (Main Patient and Visitor Car Park)

  • Car Park View
    • The car park is located in front of the main hospital building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 497cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 146cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 20m from the main hospital entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
    • Some of the dropped kerbs from the Blue Badge bays do not have tactile paving.
      There are 2 parent and child parking bays available.
      Patients and visitors can park in any car park located around the hospital site.
  • Charges and Restrictions View
    • This car park is for staff, visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located inside the main building.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
    • There are barriers upon entry and exit to the hospital site.
      Patients and visitors must take a ticket from the barrier on arrival.
      The height of the ticket button is 117cm.
      The payment machines are currently cash only.
      The height of the payment machine controls is between 112cm-136cm.
      The ticket is needed for the exit barrier.

Entrance (Main Hospital Entrance)

  • This entrance is located at the front of the main hospital building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 175cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors are permanently held open.
  • The width of the opening is 145cm.
  • The second set of doors have a low visual contrast.
  • There is a third set of entrance doors which are double, automatic and open away from you.
    The width of the third set of doors is 186cm and the colour contrast is low.
    There is a fourth set of entrance doors which are double, automatic and open by sliding.
    The width of the doors are 193cm and the colour contrast is low.
  • There is step-free level access as you enter.

Lift (Main Lifts - 3 and 4)

  • The lift surveyed is located at the start of the right wing corridor.
  • The distance from the main hospital entrance is 23m.
  • The most accessible route to the lift has step-free level access.
  • The ground floor and first floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a low visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 107cm.
  • The internal dimensions of the lift are 170cm (width) x 161cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There are other lifts available at this location which are of a similar size.

Counter (Cash Office)

  • The counter is located on the first floor of the main hospital building, in the right wing.
  • The distance from the main lifts - 2 and 3 is 4m.
  • There is step-free level access to the counter.
  • The height of the counter is 70cm.
  • The counter has windows.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny and patterned.
  • Lighting levels were even at the time of the survey.
  • There is a bell to ring for attention which is 103cm high.