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Discharge Lounge

Causeway Hospital, 4 Newbridge Road, Coleraine, Northern Ireland, BT52 1HS

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Access Guide

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Getting To The Hospital (Causeway Hospital Building)

  • By Road View
    • From the South East take the A26 towards Coleraine. The hospital is located off the A26 just before Coleraine.
      From the South take the A29 towards Coleraine. At Drumcroon Road roundabout take the second exit to continue along the A29 towards Coleraine. Continue along the A29, straight across 2 roundabouts. After the second roundabout the hospital is signed. At the next roundabout take the 3rd exit onto the A26 and take the left hand lane. The hospital is on the left.
      From the West take the A37 towards Coleraine. At Drumcroon Road roundabout take the second exit to proceed onto the A29 towards Coleraine. Continue along the A29, straight across 2 roundabouts. After the second roundabout the hospital is signed. At the next roundabout take the 3rd exit onto the A26 and take the left hand lane. The hospital is on the left.
      From the North West take the A2 towards Coleraine. On the outskirts of the town turn right onto the B201 (Wheatsheaf Road) towards Garvagh (A29) and the ring road. Proceed straight across the first roundabout and take the second exit at the next roundabout onto the A29 onto the ring road. Continue straight across the next roundabout, after which the hospital is signed. At the next roundabout take the 3rd exit onto the A26 and take the left hand lane. The hospital is on the left.
      From the North East take the B17 towards Coleraine. Continue along the B17 to the outskirts of Coleraine. At the Bushmills Road roundabout take the 1st exit onto the ring road. Continue along the ring road straight across the next roundabout. At the next roundabout take the 1st exit onto the A26 and take the left hand lane. The hospital is on the left.
    • There are 2 open air car parks around the Causeway Hospital Site.
      The main car park is located directly in front of the main entrance and contains Blue Badge bays.
      There is a barrier system in place to enter and exit the car parks.
      Payment machines are located at the main entrance inside the foyer and also outside the Emergency Department entrance.
  • By Bus View
    • Ulster Bus route 319b stops at the on site bus stop for the hospital.
      There is an additional bus stop on the access road to the site.
      Ulster Bus routes 171 and 178 stop at this bus stop.
    • There is an onsite bus stop.
    • The bus stop is located to the left of the main entrance, between the access road and the drop off point.
    • The bus stop is not sheltered and there is no seating.
    • The route to the hospital may require assistance due to dropped kerbs.
      The hospital main entrance is visible from the bus stop.
      There is a path leading from the bus stop to cross the main car park drop off/pick up area.
      The main car park drop off/pick up area may be busy and traffic moves from left to right.
      The bus stop is approximately 16m from the main entrance.
  • By Train View
    • The nearest train station is Coleraine Rail Station, approximately 2.0km away.
      There are several taxi services that run from the station.
      By bus the 319b service runs from the station to the hospital.
  • Useful Links View

Getting Help and Assistance (Causeway Hospital Building)

  • To see the hospital map please click here (opens new tab).
  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • There are not volunteers available for help and assistance at the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact a member of staff.
  • Comments View
    • The meet and greet volunteers are not at either hospital at present due to COVID-19, no date has been set for their return.

Hospital Parking (Car Park Number 1)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 333cm x 470cm.
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located in front of the main entrance.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and at the payment machines in the hospital building.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located in the atrium.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 26m (28yd 1ft) from the main entrance.
  • Comments View
    • There is a low kerb along the entire length of the drop off point.

Getting To (Discharge Lounge)

  • The Discharge Lounge is/are located on the ground floor of the hospital.
  • Access to the Discharge Lounge is via the main entrance.
  • Enter the hospital via the main entrance.
    Proceed straight ahead.
    To the rear of the atrium turn left and proceed along the left hand corridor of the building.
    The Discharge Lounge is located on the right, just past the entrance to Café Causeway.
  • There is step free access to the Discharge Lounge.
  • The Discharge Lounge is approximately 22m from the main entrance.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 166cm (5ft 5in).
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 200cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (away from you).
    • The door(s) is/are double width.
    • The width of the door opening is 183cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.
  • Comments View
    • There is a third set of doors.
    • The doors open away from you (push).
    • The doors are heavy.
    • The door width is 182cm.
    • There is a fourth set of doors.
    • The doors open automatically.
    • The door width is 192cm.
    • Please note that due to Covid-19 restrictions, the left hand side of the entrance is used for entering the hospital and the right hand side of the entrance is used for exiting the hospital.
    • There are hand sanitisers located at this entrance.
    • There is a hand sanitiser located at the second set of doors, between the entrance and exit doors, and another located between the third and fourth sets of doors, on the left and right hand sides of the entrance area.
    • There is clear signage for collection and drop off of wheelchairs.

Entrance (Discharge Lounge Entrance)

  • Entrance Details View
    • This information is for the entrance located on the ground floor of the hospital.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) may be difficult to open.
    • The width of the door opening is 77cm.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is approximately 1m from the Discharge Lounge entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • No tables are permanently fixed.
  • The surface height of the lowest table is 69cm.
  • The surface height of the highest table is 43cm.
  • The tables do contrast visually with the floor.
  • There is ample room for a wheelchair user to manoeuvre.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.
  • Comments View
    • During the Covid-19 pandemic there is a limit of 6 people allowed in this room (including 2 staff) due to social distancing.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located on the ground floor in the atrium.
    The female accessible toilet is located on the right hand side.
    The male accessible toilet is located on the left hand side.
  • Female and male standard toilet facilities are located on the ground floor in the atrium.

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