You are on Getting To The Hospital (Causeway Hospital Building). Skip to the next section.

Getting To The Hospital (Causeway Hospital Building)

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• By Road View
  • From the South East take the A26 towards Coleraine. The hospital is located off the A26 just before Coleraine.
    From the South take the A29 towards Coleraine. At Drumcroon Road roundabout take the second exit to continue along the A29 towards Coleraine. Continue along the A29, straight across 2 roundabouts. After the second roundabout the hospital is signed. At the next roundabout take the 3rd exit onto the A26 and take the left hand lane. The hospital is on the left.
    From the West take the A37 towards Coleraine. At Drumcroon Road roundabout take the second exit to proceed onto the A29 towards Coleraine. Continue along the A29, straight across 2 roundabouts. After the second roundabout the hospital is signed. At the next roundabout take the 3rd exit onto the A26 and take the left hand lane. The hospital is on the left.
    From the North West take the A2 towards Coleraine. On the outskirts of the town turn right onto the B201 (Wheatsheaf Road) towards Garvagh (A29) and the ring road. Proceed straight across the first roundabout and take the second exit at the next roundabout onto the A29 onto the ring road. Continue straight across the next roundabout, after which the hospital is signed. At the next roundabout take the 3rd exit onto the A26 and take the left hand lane. The hospital is on the left.
    From the North East take the B17 towards Coleraine. Continue along the B17 to the outskirts of Coleraine. At the Bushmills Road roundabout take the 1st exit onto the ring road. Continue along the ring road straight across the next roundabout. At the next roundabout take the 1st exit onto the A26 and take the left hand lane. The hospital is on the left.
  • There are 2 open air car parks around the Causeway Hospital Site.
    The main car park is located directly in front of the main entrance and contains Blue Badge bays.
    There is a barrier system in place to enter and exit the car parks.
    Payment machines are located at the main entrance inside the foyer and also outside the Emergency Department entrance.
• By Bus View
  • Ulster Bus route 319b stops at the on site bus stop for the hospital.
    There is an additional bus stop on the access road to the site.
    Ulster Bus routes 171 and 178 stop at this bus stop.
  • There is an onsite bus stop.
  • The bus stop is located to the left of the main entrance, between the access road and the drop off point.
  • The bus stop is not sheltered and there is no seating.
  • The route to the hospital may require assistance due to dropped kerbs.
    The hospital main entrance is visible from the bus stop.
    There is a path leading from the bus stop to cross the main car park drop off/pick up area.
    The main car park drop off/pick up area may be busy and traffic moves from left to right.
    The bus stop is approximately 16m from the main entrance.
• By Train View
  • The nearest train station is Coleraine Rail Station, approximately 2.0km away.
    There are several taxi services that run from the station.
    By bus the 319b service runs from the station to the hospital.
• Useful Links View
  • Google Map of Causeway Hospital location.
  • To view the web page described above click here (opens in new tab).
  • Route from Coleraine Rail Station to Causeway Hospital.
  • To view the web page described above click here (opens in new tab).
  • Translink timetables for Ulster bus services.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Causeway Hospital Building). Skip to the next section.

Getting Help and Assistance (Causeway Hospital Building)

• To see the hospital map please click here (opens new tab).
• There is not a Patient Advice and Liaison Service (PALS) at the hospital.
• There are not volunteers available for help and assistance at the hospital.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact a member of staff.

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• Comments View
  • The meet and greet volunteers are not at either hospital at present due to COVID-19, no date has been set for their return.

You are on Hospital Parking (Emergency Department Car Park). Skip to the next section.

Hospital Parking (Emergency Department Car Park)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located to the right of the hospital building, opposite the Emergency Department entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 6 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 362cm x 485cm.
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are not parking charges for the hospital car park.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 31m (33yd 2ft) from the Emergency Department entrance.
• Comments View
  • At the time of the survey the hospital entrance was not clearly visible from the car park due to a mobile scanner being parked outside the department, which was also blocking the most direct route from Blue Badge bays.

You are on Opening Times. Skip to the next section.

Opening Times

• This service is open 24 hours.

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• Comments View
  • Due to the Covid-19 pandemic no visitors are allowed in this department.

You are on Outside Access (Emergency Department Entrance). Skip to the next section.

Outside Access (Emergency Department Entrance)

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• Entrance Details View
  • This information is for the entrance located at the right hand side of the hospital building.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 116cm (3ft 10in).
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 141cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 177cm.
• Comments View
  • The hand sanitiser is located on the wall ahead as you enter, to the left of the reception desks.
  • There is also a hand washing station on the left between the 2 sets of doors at the entrance.

You are on Reception (Emergency Department). Skip to the next section.

Reception (Emergency Department)

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• Reception View
  • The reception point is located ahead as you enter the department.
  • The reception point is approximately 2m (2yd 7in) from the Emergency Department entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is low (76cm or lower).
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • There is a bell to attract attention.
  • The bell is not at a suitable height for a wheelchair user.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are not trained to use the hearing assistance system.
  • The hearing assistance system was not tested at the time of the survey.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is not a waiting area close to the reception point.
• Comments View
  • There is a speaker system in place at the reception.

You are on Reception (Primary Care Centre). Skip to the next section.

Reception (Primary Care Centre)

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• Reception View
  • The reception point is located ahead as you enter the department.
  • The reception point is approximately 2m (2yd 7in) from the Emergency Department entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is low (76cm or lower).
  • There is sufficient space to write or sign documents on the counter.
  • The counter is not staffed.
  • There is a bell to attract attention.
  • The bell is not at a suitable height for a wheelchair user.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are not trained to use the hearing assistance system.
  • The hearing assistance system was not tested at the time of the survey.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is not a waiting area close to the reception point.
• Comments View
  • There is a speaker system in place at the reception.
  • During the Covid-19 pandemic this reception is unused due to social distancing.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• There is a waiting room / area.
• The waiting room / area is approximately 4m from the Emergency Department entrance.
• There is level access into the waiting room / area.
• There is a/are door(s) into the waiting room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are double width.
• The door(s) may be difficult to open.
• The width of the door opening is 170cm (5ft 7in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• All chairs have armrests.
• There is ample room for a wheelchair user to manoeuvre.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is a television.
• Subtitles are not available.
• Vending machines are available.
• A water dispenser is not available.
• There is a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Department / Service (Emergency Department). Skip to the next section.

Department / Service (Emergency Department)

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• Department / Service Access View
  • The Emergency Department is located beyond the waiting room.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 174cm.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a door release button when exiting.
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • There is flooring in the department/service which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The department/service does not play background music.
  • The lighting levels are good.
• Department / Service Facilities View
  • This department/service has; a main reception, a waiting room/area, consultation rooms, treatment rooms, accessible toilet facilities for everyone and standard toilet facilities.
  • There are 4 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is available from another department/service.
  • There are accessible toilet facilities within the department/service.
  • There are standard toilet facilities within this department/service.

You are on Entrance (X-Ray Department Entrance). Skip to the next section.

Entrance (X-Ray Department Entrance)

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• Entrance Details View
  • This information is for the entrance located in the X-Ray department.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is a door release button when exiting.
  • The height of the door release button is 124cm (4ft 1in).
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 172cm.
• Comments View
  • This entrance is used solely for patients returning to the emergency department from X-Ray.

You are on Reception (Nurses' Station). Skip to the next section.

Reception (Nurses' Station)

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• Reception View
  • The reception point is located ahead as you enter the department entrance.
  • The reception point is approximately 25m (27yd 1ft) from the emergency department entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+) .
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is not staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is not a waiting area close to the reception point.

You are on Consultation / Treatment Room (Triage). Skip to the next section.

Consultation / Treatment Room (Triage)

• There is / are 1 consultation / treatment room(s) available.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

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• Comments View
  • There are 2 entrances to the Triage Room.
  • The entrance surveyed was from the waiting room.
  • The other entrance is located inside the department (photograph 5).
  • This door opens towards you (pull) and may be difficult to open.
  • The door is heavy and has a clear opening width of 86cm.

You are on Consultation / Treatment Room (Ophthalmic Consultation Room). Skip to the next section.

Consultation / Treatment Room (Ophthalmic Consultation Room)

• There is / are 1 consultation / treatment room(s) available.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 76cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Side Room). Skip to the next section.

Consultation / Treatment Room (Side Room)

• There is / are 10 consultation / treatment room(s) available.
• The name / number of the room surveyed was; 6.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) may be difficult to open.
• The width of the door opening is 89cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is a red flashing fire alarm beacon within the room.
• Lighting levels are good.

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• Comments View
  • There are treatment bays with privacy curtains in this area.

You are on Accessible Toilet(s) (Transfer Both Sides). Skip to the next section.

Accessible Toilet(s) (Transfer Both Sides)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the left as you enter, in the reception area.
  • This accessible toilet is approximately 4m from the Emergency Department entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 87cm (2ft 10in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is fair.
• Toilet Features View
  • The dimensions of the accessible toilet are 200cm x 215cm (6ft 7in x 7ft 1in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space on the left is 87cm.
  • The lateral transfer space on the right is 76cm.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There are dropdown rails on both sides of the toilet.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is not an emergency alarm.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are nappy/incontinence items bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The toilet has a backrest.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is fair.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 132cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 126cm (4ft 2in).
  • The contrast between the towel dispenser and the wall is fair.
  • There is not a hand dryer.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 100cm.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located to the left as you enter, in the reception area.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 2m from the Emergency Department entrance.
  • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • The colour contrast between the internal toilet door(s) and wall(s) is good.
  • The colour contrast between the walls and floor is good.
  • Toilet seats do not have a good colour contrast.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
  • The colour contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is good.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • The height of the wash basin(s) is 83cm.
  • The wash basin(s) tap type is lever.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located on the wall above basin.
  • Lighting levels are good.
  • This toilet is shown in photographs 1 to 3.
    There are 2 similar shared toilets in the waiting room (photographs 4 to 7).
    One of the toilets in the waiting room has a dropdown rail on left and a vertical grab rail to left of basin (photographs 4 and 5).
• Toilet Facilities 2 View
  • The shared toilet is located along the rear right corridor of the department.
  • There is step-free access into the toilet(s).
  • There is written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • The colour contrast between the internal toilet door(s) and wall(s) is good.
  • The colour contrast between the walls and floor is good.
  • Toilet seats do not have a good colour contrast.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
  • The colour contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is good.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • The height of the wash basin(s) is 73cm.
  • The wash basin(s) tap type is lever.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located on the wall above the basin.
  • Lighting levels are good.
  • This toilet is shown in photographs 8 to 11.

You are on Location of Toilet/Changing Facilities. Skip to the next section.

Location of Toilet/Changing Facilities

• Accessible toilet facilities are located on the ground floor in the atrium.
  The female accessible toilet is located on the right hand side.
  The male accessible toilet is located on the left hand side.
• Female and male standard toilet facilities are located on the ground floor in the atrium.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Causeway Hospital Building link (new tab) - click here.