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Outpatients Department 1

Causeway Hospital, 4 Newbridge Road, Coleraine, BT52 1HS

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Access Guide

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Getting To (Outpatients Department 1)

Entrance (Main Hospital Entrance)

  • This entrance is located at the front of the main hospital building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 175cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors are permanently held open.
  • The width of the opening is 145cm.
  • The second set of doors have a low visual contrast.
  • There is a third set of entrance doors which are double, automatic and open away from you.
    The width of the third set of doors is 186cm and the colour contrast is low.
    There is a fourth set of entrance doors which are double, automatic and open by sliding.
    The width of the doors are 193cm and the colour contrast is low.
  • There is step-free level access as you enter.

Parking (Main Patient and Visitor Car Park)

  • Car Park View
    • The car park is located in front of the main hospital building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 497cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 146cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 20m from the main hospital entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
    • Some of the dropped kerbs from the Blue Badge bays do not have tactile paving.
      There are 2 parent and child parking bays available.
      Patients and visitors can park in any car park located around the hospital site.
  • Charges and Restrictions View
    • This car park is for staff, visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located inside the main building.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
    • There are barriers upon entry and exit to the hospital site.
      Patients and visitors must take a ticket from the barrier on arrival.
      The height of the ticket button is 117cm.
      The payment machines are currently cash only.
      The height of the payment machine controls is between 112cm-136cm.
      The ticket is needed for the exit barrier.

Department / Service (Outpatients Department 1)

  • Location and Access View
    • Outpatients Department 1 is located on the ground floor of the main hospital building, on the right as you enter.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • The height of the hand sanitiser is 128cm.
    • There are double automatic doors with a high visual contrast.
    • The doors open towards you.
    • The width of the opening is 160cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open and automatic doors.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There are 10+ consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
    • Some seating is fixed.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: toilets with adaptations.
    • Dalriada Urgent Care use this service after 6pm.

Toilet and Changing Facilities (Outpatients Department 1)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located just to the right of the reception.
    • The toilets with adaptations have a transfer space on both sides.

Reception (Outpatients Department 1)

  • The reception is located straight ahead as you enter the department.
  • The distance from the Outpatients Department 1 entrance is 5m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 85cm.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Some flooring is shiny and patterned.
  • Lighting levels vary due to the size of the space.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: bariatric chairs with armrests, chairs with armrests and chairs without armrests.
  • Some seating is fixed.

Consultation / Medical Room (Treatment Room)

  • There are 9 consultation/medical rooms available.
  • The room surveyed was; Treatment Room 2.
  • The room is located down the corridor to the right of the reception area.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 133cm.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 185cm.
  • Seating available in the room includes: chairs without armrests.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Blood Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Venepuncture.
  • The room is located along the corridor to the right of the reception area.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens by sliding.
  • The width of the opening is 82cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: riser recliner chairs.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Seating Area (Dental Suite)

  • The Dental Suite waiting area in located along the corridor to the right of the main reception area and to the rear of the department.
  • The most accessible route has step-free level access and doors permanently held open.
  • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • The chairs are fixed.
    • There is no (or very little) background noise in this area.
    • Lighting levels vary due to the size of the space.

Consultation / Medical Room (Dental Surgery)

  • There are 2 consultation/medical rooms available.
  • The room surveyed was; Dental Surgery 1.
  • The room is located towards the rear of the department and to the right.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
  • Furniture available in the room includes: desks.
  • Some seating and tables are fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Toilet with Adaptations (Transfer Both Sides)

  • Location and Access View
    • The toilet surveyed is located just to the right of the reception area.
    • The distance from the Outpatients Department 1 entrance is 10m.
    • There is step-free level access into the facility.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 85cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 192cm (width) x 244cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is lateral transfer space on both sides of the toilet, however the right side is obstructed.
    • The lateral transfer space on the left is 82cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 89cm (from the side of the toilet pan).
    • There is a lever flush on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 89cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin has a lever tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 101cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 121cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • There are multiple coat hooks.
    • The coat hooks are 123cm and 140cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.