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Outpatients Department 2

Causeway Hospital, 4 Newbridge Road, Coleraine, BT52 1HS

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Access Guide

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Getting To (Outpatients Department 2)

  • The most accessible route from the Main Patient and Visitor Car Park has a slight ramp or slope, uneven surfaces, a dropped kerb with tactile paving and a pedestrian crossing.
  • View further information about parking at the hospital (opens new tab)
  • Access to Outpatients Department 2 is via the Main Hospital Entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab)
  • Outpatients Department 2 is located on the ground floor of the main hospital building, along the right wing corridor.
  • Outpatients Department 2 is approximately 50m from the Main Hospital Entrance.
  • Enter via the main hospital entrance and proceed straight ahead until you reach the main staircase.
    Turn right and continue down the right wing corridor.
    On the left is the shared entrance to the Dermatology Department, Outpatients Department 2 and the Hospital Chapel.
    Go through this door, continue down the corridor and Outpatients Department 2 is located in the left.
  • Internally the most accessible route has step-free level access, manual doors and doors permanently held open.
  • Some flooring along the route is shiny and patterned.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; standard toilets and a toilet with adaptations (with transfer on both sides).
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab)

Parking (Main Patient and Visitor Car Park)

  • Car Park View
    • The car park is located in front of the main hospital building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 497cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 146cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 20m from the main hospital entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
    • Some of the dropped kerbs from the Blue Badge bays do not have tactile paving.
      There are 2 parent and child parking bays available.
      Patients and visitors can park in any car park located around the hospital site.
  • Charges and Restrictions View
    • This car park is for staff, visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located inside the main building.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
    • There are barriers upon entry and exit to the hospital site.
      Patients and visitors must take a ticket from the barrier on arrival.
      The height of the ticket button is 117cm.
      The payment machines are currently cash only.
      The height of the payment machine controls is between 112cm-136cm.
      The ticket is needed for the exit barrier.

Entrance (Main Hospital Entrance)

  • This entrance is located at the front of the main hospital building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 175cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors are permanently held open.
  • The width of the opening is 145cm.
  • The second set of doors have a low visual contrast.
  • There is a third set of entrance doors which are double, automatic and open away from you.
    The width of the third set of doors is 186cm and the colour contrast is low.
    There is a fourth set of entrance doors which are double, automatic and open by sliding.
    The width of the doors are 193cm and the colour contrast is low.
  • There is step-free level access as you enter.

Entrance (Dermatology Department, Out-Patients' Department 2 and Hospital Chapel Shared Entrance)

  • This entrance is located on the ground floor of the main hospital building, in the right wing.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 170cm.
  • The doors have a high visual contrast.
  • There is step-free level access as you enter.

Department / Service (Outpatients Department 2)

  • Location and Access View
    • Outpatients Department 2 is located on the ground floor of the main hospital building, along the right wing corridor.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There are double automatic doors with a high visual contrast.
    • One of the doors was locked at the time of the survey.
    • The locked door can be opened on request .
    • The doors open away from you.
    • The push pad for the automatic doors is at a height of 96cm.
    • The width of the opening is 88cm.
    • There is a push pad or push button to exit at a height of 96cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • There are 5 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: toilets with adaptations.

Toilet and Changing Facilities (Out-Patient's Department 2)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located in the reception area and along the department corridor.
    • The transfer space varies between left and right in the toilets with adaptations.

Reception (Outpatients Department 2)

  • The reception is located immediately to your left as you enter the department.
  • The distance from the Outpatients Department 2 entrance is 1m.
  • There is step-free level access to reception.
  • The height of the reception desk is 113cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 86cm.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny and patterned.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.

Seating Area (Corridor Waiting Area)

  • The corridor waiting area is located through the doors to the right as you enter the department.
  • The most accessible route has step-free level access and doors permanently held open.
  • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Consultation Room)

  • There are 5 consultation/medical rooms available.
  • The room surveyed was; Consulting Room 1.
  • The room is located through the doors to the right as you enter the department and then on your left.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Venepuncture Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; the Venepuncture Room.
  • The room is located through the doors to the right as you enter the department, then to your right.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: riser recliner chairs.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Reception Area - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located in the reception area.
    • The distance from the Outpatients Department 2 entrance is 2m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and tactile signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 171cm (width) x 225cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 98cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 95cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 124cm from the floor.
    • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 128cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin and a nappy/incontinence items bin.
    • There is one coat hook.
    • The coat hook is 140cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Corridor Waiting Area - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located through the doors to the right as you enter the department and on the right.
    • The distance from the Outpatients Department 2 entrance is 8m.
    • The most accessible route to the toilet has doors permanently held open and step-free level access.
    • There is step-free level access into the facility.
    • There is tactile and pictorial signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 187cm (width) x 225cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 118cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 95cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 125cm from the floor.
    • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 124cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a pedal bin and a nappy/incontinence items bin.
    • There are multiple coat hooks.
    • The coat hooks are 58cm and 141cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.