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Outpatients Department 3

Causeway Hospital, 4 Newbridge Road, Coleraine, BT52 1HS

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Access Guide

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Getting To (Outpatients Department 3)

  • The most accessible route from the Main Patient and Visitor Car Park has a slight ramp or slope, uneven surfaces, a dropped kerb with tactile paving and a pedestrian crossing.
  • View further information about parking at the hospital (opens new tab)
  • Access to Outpatients Department 3 is via the Main Hospital Entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab)
  • Outpatients Department 3 is located on the ground floor of the main hospital building, along the right wing corridor and to the left.
  • Outpatients Department 3 is approximately 45m from the Main Hospital Entrance.
  • Enter via the main hospital entrance and proceed straight ahead until you reach the main staircase.
    Turn right and proceed down the right wing corridor.
    Continue along the corridor and the shared entrance for the Children's Ward and Outpatients 3 is located on the left hand side.
  • Internally the most accessible route has step-free level access and doors permanently held open.
  • Some flooring along the route is shiny and patterned.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; standard toilets and a toilet with adaptations (with transfer on both sides).
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab)

Parking (Main Patient and Visitor Car Park)

  • Car Park View
    • The car park is located in front of the main hospital building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 497cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 146cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 20m from the main hospital entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
    • Some of the dropped kerbs from the Blue Badge bays do not have tactile paving.
      There are 2 parent and child parking bays available.
      Patients and visitors can park in any car park located around the hospital site.
  • Charges and Restrictions View
    • This car park is for staff, visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located inside the main building.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
    • There are barriers upon entry and exit to the hospital site.
      Patients and visitors must take a ticket from the barrier on arrival.
      The height of the ticket button is 117cm.
      The payment machines are currently cash only.
      The height of the payment machine controls is between 112cm-136cm.
      The ticket is needed for the exit barrier.

Entrance (Main Hospital Entrance)

  • This entrance is located at the front of the main hospital building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 175cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors are permanently held open.
  • The width of the opening is 145cm.
  • The second set of doors have a low visual contrast.
  • There is a third set of entrance doors which are double, automatic and open away from you.
    The width of the third set of doors is 186cm and the colour contrast is low.
    There is a fourth set of entrance doors which are double, automatic and open by sliding.
    The width of the doors are 193cm and the colour contrast is low.
  • There is step-free level access as you enter.

Entrance (Children's Department and Outpatients 3)

  • This entrance is located on the ground floor the main hospital building, on the right wing corridor.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • The height of the hand sanitiser is 114cm.
  • There are double manual doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 170cm.
  • The doors have a high visual contrast.

Department / Service (Outpatients Department 3)

  • Location and Access View
    • Outpatients Department 3 is located on the ground floor of the main hospital building, on the right wing corridor and to the left.
    • There is step-free level access into this area.
  • Getting Around View
    • There is step-free level access throughout.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There are 3 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: a toilet with adaptations.

Toilet and Changing Facilities (Outpatients Department 3)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the left as you enter via the department entrance.
    • The toilet with adaptations has a transfer space on both sides.

Reception (Outpatients Department 3)

  • The reception is located straight ahead of the department entrance.
  • The distance from the shared Children's Department and Outpatients Department 3 entrance is 10m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 85cm.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny.
  • Lighting levels vary due to the size of the space.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.

Consultation / Medical Room (Treatment Room)

  • There are 3 consultation/medical rooms available.
  • The room surveyed was; Treatment Room.
  • The room is located to the rear right of the department.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request .
  • The door opens inwards.
  • The width of the opening is 79cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 182cm.
  • Seating available in the room includes: riser recliner chairs.
  • Furniture available in the room includes: desks.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels vary due to the size of the space.

Toilet with Adaptations (Transfer Both Sides)

  • Location and Access View
    • The toilet surveyed is located to the left as you enter the department.
    • The distance from the Children's Ward and Outpatients 3 entrance is 3m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is Braille, written text, pictorial and tactile signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 85cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 204cm (width) x 204cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
    • The lateral transfer space on the left is 84cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 84cm (from the side of the toilet pan).
    • There is a lever flush on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 43cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 80cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 84cm from the floor.
    • The wash basin has a lever tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 125cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 126cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a clinical waste bin and a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 59cm and 130cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.