Access Guide
Getting To (Ross Thomson Unit)
- The most accessible route from the Ross Thomson Unit car park has a slight ramp or slope, uneven surfaces and a dropped kerb with tactile paving.
- View further information about parking at the hospital (opens new tab)
- Access to The Ross Thomson Unit is via the Ross Thomson Unit entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab)
- The Ross Thomson Unit is located to the left hand side of the main hospital building.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab)
Parking (Ross Thomson Unit)
-
Car Park
View
- The car park is located in front of the Ross Thomson Unit building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 226cm (width) x 490cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 108cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 16m from the Ross Thomson Unit entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
-
Charges and Restrictions
View
- This car park is for staff, visitors and Blue Badge holders only.
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located close to the Blue Badge parking bays.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- View information on parking policies/charges (opens new tab).
- There are barriers upon entry and exit to the hospital site.
Patients and visitors must take a ticket from the barrier on arrival.
The height of the ticket button is 117cm.
The payment machines are currently cash only.
The height of the payment machine controls is between 112cm-136cm.
The ticket is needed for the exit barrier.
-
Electric Vehicle Charging Points
View
- There are 2 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 241cm (width) x 490cm (depth).
- The nozzle holster is not at a suitable height for a wheelchair user.
- The charging points require an online account.
- There are no electric vehicle charging points designated for Blue Badge holders.
-
Drop-off Point
View
- There is a designated drop-off point available.
- The designated drop-off point is located to the right as you face the Ross Thomson Unit building.
- There is a dropped kerb with tactile paving from the drop-off point.
Entrance (Ross Thomson Unit)
- This entrance is located at the front of the Ross Thomson Unit building.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a steep gradient.
- There is a bell at a height of 140cm.
- There is a single automatic door at this entrance.
- The door opens by sliding.
- The width of the opening is 100cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is a second single manual door.
- The second door opens towards you.
- The width of the opening is 105cm.
- There is a small lip on the threshold of the opening.
- The second door has a high visual contrast.
- The height of the intercom at the second set of doors is 143cm and the height of the key card reader is 123cm.
There is a similar intercom and key card reader to exit the building at the same heights.
There is also a hand sanitiser after the second set of doors which is 131cm high. - There is step-free level access as you enter.
Ward (Ross Thomson Unit)
-
Ward Information
View
- This is a mental health ward.
- This is a shared ward.
- There are 4 bays available.
- There are 6 side rooms available.
- There are 20+ beds in total on the ward.
- There are 4 consultation/medical rooms available.
-
Location and Access
View
- There is no signage on or near the door.
- There is step-free level access into this ward.
- There are double manual doors with a high visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request .
- The doors open towards you.
- The width of the opening is 77cm.
-
Getting Around
View
- There is step-free level access throughout.
- Access throughout may include manual doors and doors permanently held open.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is no (or very little) background noise in this area.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels vary due to the size of the space.
-
Reception / Nurses' Station
View
- The height of the desk is 113cm.
- There is a lowered section at the desk.
- The height of the lowered section is 74cm.
- There is not a hearing assistance system.
-
Facilities and Services
View
- Seating available on the ward includes: chairs with armrests, chairs without armrests, armchairs, sofas, riser recliner chairs, bariatric chairs with armrests and stools.
- There is not a hearing assistance system.
- The hoist is mobile.
- There is a relatives' room for the ward.
- The following facilities are available for patients: toilets with adaptations, standard toilets and washrooms.
- Visitors are able to use the patient facilities.
-
Visiting Hours
View
- There are set visiting times for the ward.
- View information on visiting times (opens new tab).
Toilet and Changing Facilities (Ross Thomson Unit)
-
Toilet Facilities
View
- There are 2 toilets with adaptations.
- Toilets with adaptations are located along the main ward corridor and to the rear of the main ward corridor.
- The transfer space varies between left and right in the toilets with adaptations.
- The toilet facilities are labelled as toilets with adaptations, however the fixtures have been removed for patients safety.
- The shared step-free toilet facilities are located opposite the ward reception and along the main ward corridor.
- The shared step-free toilet facilities are located within the inpatient bedrooms.
-
Washroom and Shower Facilities
View
- The washroom facilities which have adaptations are located within the bays on the ward and inside the OT Activity Room and the RTU Gym.
- The shower facilities which have adaptations are located along the ward corridor, between the 4 bays.
- The washroom and shower fixtures have been removed for patients safety.
Seating Area (Ross Thomson Unit)
- The seating area is located to the rear of the main ward corridor, on the right.
- The most accessible route has step-free level access and doors permanently held open.
- There is step-free level access into this area.
-
Seating Area
View
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The flooring is shiny.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: coffee tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable.
Standard Bedroom and Ensuite (Room 5 - Inpatient Accommodation)
-
Bedroom Access
View
- The bedroom surveyed is located to the left as you enter the ward, next to the reception.
- The most accessible route to the bedroom has step-free level access.
- There is step-free level access into the bedroom.
- There is written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 104cm.
-
Bedroom Features
View
- The bedroom has a single bed.
- The top of the mattress is 57cm from the floor.
- There is not room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
- Some flooring is shiny.
- The following is available in this bedroom: a chair with armrests, wardrobes for seated users and bedside plug sockets.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Lighting levels are adjustable.
- There is a wash basin within the room which is 75cm high.
There is also a wall mounted soap dispenser which is 124cm high and a towel dispenser which is 123cm high.
-
Ensuite Access
View
- There is step-free level access into the ensuite.
- The ensuite door opens outwards and has a high visual contrast.
- The width of the door opening is 76cm.
- Internally the door has a high visual contrast.
-
Ensuite Dimensions and Features
View
- The dimensions of the ensuite are 130cm (width) x 152cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a lateral transfer space next to the toilet.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
- The wash basin has a sensor tap.
- The toilet roll holder has a low visual contrast.
- The soap dispenser has a low visual contrast.
- The towel dispenser has a medium visual contrast.
- Additional features include: a mirror.
- The ensuite has no disposal facilities.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Examination Room)
- There is 1 consultation/medical room available.
- The room surveyed was; Examination Room.
- The room is located to the left as you enter the Ross Thomson Unit building, before the ward entrance.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 77cm.
- There is step-free level access throughout the room.
- Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is not space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 178cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables and desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Lighting levels are adjustable.
Consultation / Medical Room (Interview Room)
- There are 3 consultation/medical rooms available.
- The room surveyed was; Interview Room 2.
- The room is located to the rear of the ward corridor and on the right.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 123cm.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 75cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: desks.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Lighting levels are adjustable.
Lounge (TV Room)
- The lounge is located along the main ward corridor and on the right.
- There is step-free level access into the lounge.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 77cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the lounge includes: chairs with armrests, armchairs, riser recliner chairs and stools.
- Furniture available in the lounge includes: coffee tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is a TV with subtitles.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable.
Dining Room (Dining Room)
- The dining room is located along the main ward corridor and on the left.
- There is step-free level access into the dining room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request .
- The door is permanently held open.
- The width of the opening is 92cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable.
Kitchen (OT Kitchen)
- The kitchen is located to the rear of the main ward corridor, past the double doors at the end and on the left.
- There is step-free level access into the kitchen.
- There are double manual doors with a high visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request .
- The doors open inwards.
- The width of the opening is 76cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- The work surface is 90cm from the floor.
- A lowered work surface is not available.
- Overhead and under counter cupboards are available.
- The hob is 90cm from the floor.
- The oven is at a suitable height for a wheelchair user.
- The sink is 90cm from the floor.
- A lowered sink is available with a clear knee recess.
- The lowered sink is 83cm from the floor.
- The sink has a lever tap.
- Facilities within the kitchen include a freezer, a kettle, a fridge, a toaster, a microwave, a dishwasher, two handle cups and easy grip cutlery.
- The following machines are at a suitable height for a wheelchair user: dishwasher.
- Seating available in the kitchen includes: chairs with armrests.
- Furniture available in the kitchen includes: tables.
- Some tables are fixed.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Room (Laundry Room)
- The room is located at the rear of the ward corridor and on the right, before the OT Activity Room and RTU Gym.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is pictorial, written text and dementia friendly signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 78cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is not a hearing assistance system.
- Additional facilities/services include: a wash basin.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- The height of the counter is 93cm.
The buttons for the washing machines range between 75cm-85cm high.
Gym (RTU Gym)
- The gym is located to the rear of the ward corridor, opposite the OT Activity room.
- There is step-free level access into the gym.
- There are double manual doors with a high visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request .
- The doors open away from you.
- The width of the opening is 80cm.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The gym is not staffed.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is some clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes cable resistance machines.
- Seating available in this area includes: chairs with armrests, chairs without armrests and armchairs.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is a washroom with adaptations located within this room.
Room (Quiet Room)
- The room is located to the rear of the main ward corridor and on the right, opposite the seating area.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 77cm.
- The height of the hand sanitiser outside the door is 124cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: tables.
- The tables are fixed.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable.
Room (OT Activity Area)
- The room is located along the rear main corridor of the ward, through the double doors at the end and on the left.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request .
- The doors open inwards.
- The width of the opening is 76cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and bariatric chairs with armrests.
- Furniture available in the room includes: tables.
- Some tables are fixed.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a wash basin.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Lighting levels are adjustable.
Entrance (Courtyard)
- This entrance is located to rear of the OT Activity Room.
- The entrance area is not clearly signed.
- There is step-free level access at the entrance.
- The height of the hand sanitiser is 113cm.
- There is a single manual door at this entrance.
- The door opens away from you.
- The width of the opening is 93cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
- There are multiple similar entrances throughout the ward to access the courtyard area.
Outdoor Spaces (Courtyard)
- The following is available in this area: a courtyard and seating areas.
- Outdoor areas consist of block paving.
- There are no footpaths.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout all areas.
- There are seats situated along the paths for people to rest.
Bathroom with Adaptations (Room 12 - Shower Room)
-
Location and Access
View
- The bathroom surveyed is located within Room 12.
- The most accessible route to the bathroom has step-free level access.
- There is step-free level access into the bathroom.
- There is Braille, tactile, pictorial, written text and dementia friendly signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 88cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door .
-
Dimensions and Features
View
- The dimensions of the bathroom are 268cm (width) x 154cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 144cm (from the side of the toilet pan).
- There is a wall sensor flush on the non-transfer side.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There is no dropdown rail for the toilet.
- The toilet seat is 43cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 77cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a sensor tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 133cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 129cm from the floor.
- There is not a hand dryer.
- There is a push button emergency alarm.
- There is a mirror.
- There is no shelf.
- The bathroom has a pedal bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The bathroom has a wheel-in shower.
- There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is a fixed height shower head.
- The shower controls are sensor.
- There is no shower seat.
Shower with Adaptations (Ward Corridor - Shower Room)
-
Location and Access
View
- The shower surveyed is located along the ward corridor and between the 4 bays, next to Room 11.
- The most accessible route to the shower has step-free level access and doors permanently held open.
- There is step-free level access into the facility.
- There is Braille, tactile, pictorial, written text and dementia friendly signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door .
-
Dimensions and Features
View
- There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is a fixed height shower head.
- The shower controls are sensor.
- There is a shower seat.
- The shower seat is 48cm from the floor.
- There is a push button emergency alarm for the shower.
- There is a mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (Ward Corridor - Transfer Both Sides)
-
Location and Access
View
- The toilet surveyed is located along the main ward corridor, to the left of the dining room.
- The most accessible route to the toilet has doors permanently held open and step-free level access.
- There is step-free level access into the facility.
- There is written text, tactile and pictorial signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 77cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
-
Dimensions and Features
View
- The dimensions of the cubicle are 205cm (width) x 207cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is lateral transfer space on both sides of the toilet .
- The lateral transfer space on the left is 88cm (from the side of the toilet pan).
- The lateral transfer space on the right is 82cm (from the side of the toilet pan).
- There is a wall sensor flush on the right transfer side.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There is no dropdown rail for the toilet.
- The toilet seat is 43cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 83cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a sensor tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 133cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 130cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a clinical waste bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The grab rails and fixtures have been removed for patients safety.
