Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

The Sill: National Landscape Discovery Centre - Café / Shop

National Landscape Discovery Centre, Bardon Mill, Hexham, Northumberland, NE47 7AN

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

Access To (Shop)

Counter (Shop)

  • The counter is located ahead as you enter the shop.
  • The distance from the shop entrance is 2m.
  • There is step-free level access to the counter.
  • The height of the counter is 110cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 80cm.
  • The counter has patterned/distracting backgrounds.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey.

Counter (Shop External Kiosk)

  • The counter is located externally, on the wall to the right of the main entrance.
  • The distance from the main entrance is 5m.
  • There is step-free level access to the counter.
  • The height of the counter is 96cm.
  • There is not a lowered section at the counter.
  • The counter has windows.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested and working at the time of the survey.
  • There are picnic benches externally at a height of 82cm. No picnic benches are adapted for a wheelchair user.

Getting Around (Shop)

  • There is step-free level access throughout all areas.
  • Some flooring is shiny.
  • There is a low visual contrast between the walls and floor in the majority of walkways.
  • There is background noise.
  • Wayfinding signage is not provided.
  • Lighting levels were even at the time of the survey.

Access To (Café)

Eating and Drinking (Café)

  • Location and Service View
    • This area has a counter where food and drink can be ordered.
    • Full table service is available on request only.
    • Menus are handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is a fixed hearing assistance system which is not clearly signed.
    • The hearing assistance system was tested and working at the time of the survey.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located to the right as you exit the lift.
    • There is step-free level access to the counter.
    • The height of the counter is 97cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 81cm.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests, sofas and chairs with armrests.
    • Furniture available in this area includes: tables and coffee tables.
    • There is background noise in this area.
    • Lighting levels were even at the time of the survey.
    • The lower section of the service counter is obstructed by a roof support beam.