Access Guide
Overview (Key Accessibility Information)
- Brown Hart Gardens is a public space located off Duke Street, Mayfair and is on top of an electricity substation.
There are stairs up to the gardens
There is level access by lift, but the lift was out of service on the day of our visit (7.10.20). - The garden area is pedestrianised and for general public use.
- There are pathways throughout the gardens which have a surface of concrete and stone paving.
- There are benches/seating areas available throughout the gardens.
- There is a café in the gardens (not covered by this guide).
- There are bus stops located nearby on Oxford Street, outside Selfridge's.
There nearest tube station is Bond Street, located on Oxford Street, and has step-free access available. - There is limited on-street pay-by-phone parking available on surrounding roads.
- There are no toilet facilities nearby.
- To view the Access Guide for Oxford Street - Marble Arch to Bond Street Station please click here (new tab)..
Getting Here (Oxford Street - Between Marble Arch and Bond Street Station)
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By Bus
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- Bus routes 7, 94, 98, 113, 139, 159, 189, 274 and 390 travel along this section of Oxford Street.
It is also served by night bus routes N7, N98, N113, N137 and N207.
Only routes 98, 390, N98 and N207 travel the full length of Oxford Street.
The number of bus routes and the location of the bus stops may change as part of the Oxford Street District improvement works.
All London buses have ramp access and dedicated spaces for wheelchair users. - For more information on London buses (Transport for London) please click here (opens new tab).
- Bus routes 7, 94, 98, 113, 139, 159, 189, 274 and 390 travel along this section of Oxford Street.
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By Underground
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- Bond Street Station is served by the Central Line and the Jubilee Line services.
Bond Street Station has step-free access.
The accessible step-free entrance (with lift) is on Marylebone Lane, off the north side of Oxford Street.
The entrances to the south side of Oxford Street or within the West One Shopping Centre are accessed by steps or escalators only.
Marble Arch Station is served by Central Line services.
This station is accessed by steps only. - For more information on London Underground (Transport for London) please click here (opens new tab).
- Bond Street Station is served by the Central Line and the Jubilee Line services.
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By Train
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- London Paddington Station and London Marylebone Station have step-free access to all platforms and staff available to assist with ramps between the platform and the train.
When the new Elizabeth Line opens, there will be accessible stations at Tottenham Court Road and Bond Street. - For more information on access and facilities at Paddington Station please click here (opens new tab).
- For more information on access and facilities at Marylebone Station please click here (opens new tab).
- London Paddington Station and London Marylebone Station have step-free access to all platforms and staff available to assist with ramps between the platform and the train.
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By Road
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- Oxford Street (A40) connects with Edgware Road (A5) and Park Lane (A4202) at Marble Arch, at its west end.
At its east end, it connects with Tottenham Court Road / Charing Cross Road (A400).
Regent Street (A4210) crosses the centre of Oxford Street at Oxford Circus.
Oxford Street is in the Central London Congestion Charge Zone (charges apply Monday - Friday 07:00 -18:00).
It is also in the Ultra Low Emission Zone (charges apply at all times for non-compliant vehicles).
Motor vehicles must not enter Oxford Street via Portman Street / Park Street or Oxford Circus between 07:00 and 19:00 on Monday to Saturday inclusive, except for taxis and buses. The definition “motor vehicles” therefore means that cycles and other pedal-powered devices are also exempt.
Vehicles are banned from turning left from Orchard Street into Oxford Street between 07:00 and 19:00 on Monday to Saturday inclusive, except for taxis, buses and pedal cycles. - For more information on driving in London please click here (opens new tab).
- Parking in the area is very limited and visitors are encouraged to use public transport.
There is an underground car park with lift access and Blue Badge parking bays (Q-Park Marble Arch), located off Cumberland Gate, west of Oxford Street.
There are a small number of Blue Badge parking bays and some standard on-street bays in side roads off Oxford Street. - For more information on the Blue Badge Scheme and parking in London please click here (opens new tab).
- For more information on where you can park with a disabled parking badge please click here (opens new tab).
- For more information on applying for a disabled parking badge please click here (opens new tab).
- London Black Cabs can be hailed in any location or summoned by phone.
There is a taxi rank on the north side of Oxford Street, east of Portman Street, and in side roads; Orchard Street (next to Marks and Spencer) and Duke Street north (outside Selfridges).
- Oxford Street (A40) connects with Edgware Road (A5) and Park Lane (A4202) at Marble Arch, at its west end.
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By River
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- 6 TFL River Bus routes run from 22 piers between Putney and Woolwich.
The nearest pier is Westminster.
This is close to Westminster Underground Station on the Jubilee Line which connects to Bond Street Station.
There is step-free access onto the river buses, except at 3 piers.
Please see the TFL website for details. - For more information on London River Bus services please click here (opens new tab).
- 6 TFL River Bus routes run from 22 piers between Putney and Woolwich.
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By Air
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- The nearest airports to central London are London City, London Gatwick and London Heathrow.
London City Airport is connected to the centre by the Docklands Light Railway (DLR) to Bank or Tower Gateway with interchanges to the rail and underground network at Canning Town and Stratford.
From Gatwick Airport there are fast trains connecting to London Bridge Station.
Heathrow Airport is connected by fast trains to Paddington Station and is also on the Piccadilly underground line. - For more information on travelling to London by air please click here (opens new tab).
- The nearest airports to central London are London City, London Gatwick and London Heathrow.
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Useful Links
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- Please use the TfL journey planner for details of the most suitable routes.
The planner can be filtered by options such as step-free routes or maximum walking distances. - To view the web page described above click here (opens in new tab).
- The TfL website has links to the TfL accessibility guides, including large print maps and audio guides to order or download.
- To view the web page described above click here (opens in new tab).
- Please use the TfL journey planner for details of the most suitable routes.
Opening Times
- Monday 08:00 - 20:00.
- Tuesday 08:00 - 20:00.
- Wednesday 08:00 - 20:00.
- Thursday 08:00 - 20:00.
- Friday 08:00 - 20:00.
- Saturday 08:00 - 20:00.
- Sunday 10:00 - 20:00.
On Street Parking (Brown Hart Gardens)
- There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
- The on street Blue Badge parking bay(s) is/are located on Brown Hart Gardens, opposite Lumley Street.
- The dimensions of the on street Blue Badge parking bay(s) surveyed are 290cm x 520cm (9ft 6in x 17ft 1in).
- There are not parking charges for the on street Blue Badge parking bay(s).
- Parking is not free for Blue Badge holders.
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On Street Standard Parking
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- Standard on street parking is available.
- The on street standard parking bay(s) is/are located on Brown Hart Gardens.
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Comments
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- The on street parking bays are pay-by-phone.
Access Point (Duke Street 1)
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Access Point
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- This information is for the access point located on Duke Street, next to William Hill Bookmakers.
- There is stepped access at this access point.
- There is a gate which opens towards you (pull).
- The gate is permanently held open.
- There is not an information board/map at this access point.
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Step(s)
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- The step(s) is/are located in front and immediately beyond the access gates.
- There is/are 15+ step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The depth of the step(s) is/are not between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Access Point (Duke Street 2)
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Access Point
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- This information is for the access point located on Duke Street, next to Spaghetti House.
- There is stepped access at this access point.
- There is a gate which opens towards you (pull).
- The gate is permanently held open.
- There is not an information board/map at this access point.
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Step(s)
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- The step(s) is/are located in front and immediately beyond the access gate.
- There is/are 15+ step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The depth of the step(s) is/are not between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Lift (Accessible Access Point - Brown Hart Gardens)
- There is a lift for public use.
- The lift is located on Brown Hart Gardens, opposite Lumley Street.
- The lift was out of use at the time of the survey.
- The lift is a platform lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are street to garden level.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do not contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is high.
- The colour contrast between the external lift control plate and the wall is High.
- The clear door width is 100cm (3ft 3in).
- The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).
- There are separate entry and exit doors in the lift.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
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Comments
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- The lift was out of service at the time of the survey (7.10.20).
Access Point (Brown Hart Garden/Lumley Street)
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Access Point
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- This information is for the access point located on Brown Hart Garden, opposite Lumley Street.
- There is stepped access at this access point.
- There is a gate which opens towards you (pull).
- The gate is permanently held open.
- The width of the gap is 120cm.
- There is not an information board/map at this access point.
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Step(s)
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- The step(s) is/are located immediately beyond the Access Point.
- There is/are 15+ step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The going of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Access Point (Balderton Street 1)
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Access Point
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- This information is for the access point located on Balderton Street, opposite The Beaumont Hotel.
- There is stepped access at this access point.
- There is a gate which opens towards you (pull).
- The gate is permanently held open.
- The width of the gap is 120cm.
- There is not an information board/map at this access point.
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Step(s)
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- The step(s) is/are located in front and immediately beyond the access gate.
- There is/are 12 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 20cm.
- The depth of the step(s) is/are not between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Access Point (Balderton Street 2)
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Access Point
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- This information is for the access point located on Balderton Street, opposite The Beaumont Hotel.
- There is stepped access at this access point.
- There is a gate which opens towards you (pull).
- The gate is permanently held open.
- The width of the gap is 120cm.
- There is not an information board/map at this access point.
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Step(s)
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- The step(s) is/are located in front and immediately beyond the access gate.
- There is/are 12 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 20cm.
- The going of the step(s) is/are not between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
General Accessibility (Brown Hart Gardens)
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Paths and Pavements
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- At the terrace level, there is step-free access throughout the gardens.
The surface of the paths throughout the gardens consists of stone paving.
- At the terrace level, there is step-free access throughout the gardens.
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Street Furniture and Features
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- There is bench seating available throughout Brown Hart Gardens.
The seating is located next to or close to the pathways.
The majority of seating is 46cm high, however this may vary slightly dependant on the location. - The standard layout is floral planters set out in a grid pattern with paths between.
The planters may be moved to the sides and the seats rearranged for special events.
There are a number of waste disposal bins located throughout.
- There is bench seating available throughout Brown Hart Gardens.
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Public Transport
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- There is a café with inside and outside seating at the Balderton Street end of the terrace, to the right as you exit the lift.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.