Access Guide
Overview
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About
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- This guide covers the half mile western stretch of Oxford Street, connecting Marble Arch with Bond Street Underground station.
- Public transport facilities in this area include: bus stops and underground stations.
- The underground station is Marble Arch.
- The underground station is Bond Street.
- In this area there is a public car park park with Blue Badge parking, on street Blue Badge parking, on street standard parking and a taxi rank.
- The public car park is located on Bryanston Street.
- Points of interest in this area include: Marble Arch, Moco Museum London, Selfridges and St Christopher's Place, situated between Oxford Street and Marylebone.
- Facilities available in this area include: a toilet with adaptations.
- There is a toilet with adaptations located on the pedestrianised area of Balderton Street, just off Oxford Street, behind the street food kiosk.
- Some retail shops, cafes, restaurants and bars in the area may have toilets with adaptations available at staff discretion.
Related Access Guides
- View information on Oxford Street (opens new tab).
- View information on Marble Arch (opens new tab).
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View information on St Christopher's Place (opens new tab).
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View information on Moco Museum London (opens new tab).
- View information on Boots London 361 Oxford Street Sedley Place (opens new tab).
- View information on Boots London 508-520 Oxford Street (opens new tab).
- View information on Brown Hart Gardens (opens new tab).
- View information on JD Sports (opens new tab).
- View information on Lloyds Bank - Oxford Street (opens new tab).
- View information on Marks and Spencer Bond Street Simply Food (opens new tab).
- View information on Marks and Spencer Marble Arch (opens new tab).
- View information on McDonald's (291B Oxford Street) (opens new tab).
Related Route Guides
- View information on Oxford Street - Bond Street Station to Oxford Circus (opens new tab).
- View information on Baker Street Station to Oxford Street – Via Manchester Square (opens new tab).
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View information on Marble Arch to Portman Square – via Oxford Street and Orchard Street (opens new tab).
- View information on Marble Arch Underground Station to George Street (opens new tab).
- View information on Marble Arch Underground Station to Seymour Place/Upper Berkeley Street (opens new tab).
- View information on Edgware Road - Edgware Road Underground Station to Marble Arch Underground Station (opens new tab).
- View information on Bayswater Road - Lancaster Gate Underground Station to Marble Arch Underground Station (opens new tab).
Circulation (Oxford Street)
- This section covers Oxford Street between Marble Arch and Bond Street Station.
- Circulation routes in this area include: pavements and road crossings.
- Pedestrian circulation routes have tarmac and paving slabs surfaces.
- There are potential obstacles in some areas which include: bins, signs, street furniture and overcrowding.
- This area is step-free with very easy slopes.
- The pathways are wide enough for wheelchair users.
- Signage here includes: wayfinding, information boards, maps, street signs and traffic signs.
- There are some seats in this area for people to rest.
- Oxford Street is on a long downhill slope with a very easy gradient between Marble Arch and Davies Street/ Gilbert Street, then on an uphill slope with a very easy gradient towards Bond Street Underground station.
- There were construction hoardings between James Street and Stratford Place on the left-hand side of Oxford Street facing Bond Street Station at the time of survey (February 2026).
Crossing (Oxford Street - Marble Arch)
- This is a Pelican crossing point.
- The crossing point has a refuge island.
- The crossing point has flush kerbs.
- Flush kerbs have tactile paving.
- The crossing point has a rotating cone.
Crossing (Portman Street / Park Street)
- This is a Pelican crossing point.
- The crossing point has a refuge island.
- The crossing point has flush kerbs.
- Not all flush kerbs have tactile paving.
- The crossing point has a rotating cone.
- This is a 4-way crossing with 2 Oxford Street crossing points, and side street crossing points at Portman Street and Park Street.
Crossing (Orchard Street / North Audley Street)
- This is a Pelican crossing point.
- The crossing point has flush kerbs.
- Flush kerbs have tactile paving.
- The crossing point has a rotating cone.
- This is a 4-way crossing with 2 Oxford Street crossing points, and side street crossing points at Duke Street and North Audley Street.
- There are similar crossing points towards Bond Street Station at Duke Street, and at James Street / Gilbert Street.
Crossing (Balderton Street / Selfridges)
- This is a Pelican crossing point.
- The crossing point has flush kerbs.
- Flush kerbs have tactile paving.
- The crossing point has a rotating cone.
- There is a similar crossing point outside River Island between the Orchard Street / North Audley Street and Portman Street / Park Street crossing points.
Crossing (Side Street - Binney Street)
- This is an unmarked crossing point (without controls or markings).
- The crossing point has flush kerbs.
- Flush kerbs have tactile paving.
Crossing (Bond Street Station - Stratford Place / Davies Street)
- This is a Pelican crossing point.
- The crossing point has flush kerbs.
- Flush kerbs have tactile paving.
- The crossing point has a rotating cone.
Toilet with Adaptations (Balderton Street - Right Hand Transfer)
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Location
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- The toilet surveyed is located on the pedestrianised area on Balderton Street opposite Selfridges, behind the street food kiosk.
- The distance from Bond Street Station is 250m.
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Route
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- The most accessible route to the toilet has very easy slopes.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is Braille, pictorial and written text signage on or near the door.
- The door is automatic.
- The door opens by sliding and has a high colour contrast.
- The width of the opening is 90cm.
- The door has a push button lock.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 158cm (width) x 165cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 91cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium colour contrast.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high colour contrast.
- There is no dropdown grab rail for the toilet.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 70cm from the floor.
- The wash basin has sensor taps.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 86cm from the floor.
- There is a vertical grab rail on the left side of the wash basin.
- The wash basin grab rail has a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a low colour contrast.
- The soap dispenser is 118cm from the floor.
- There is not a towel dispenser.
- There is not a hand dryer.
- There is a push button emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There are multiple coat hooks.
- The coat hooks are 121cm and 172cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
