Access Guide
Overview (Key Accessibility Information)
- Marble Arch is one of the most visited sites in London and is instantly recognisable standing on the corner of one of the Royal Parks, Hyde Park. Located in Central London next to Oxford Street, one of the world's busiest and premier shopping areas.
- There are statues such as Flight and Still Water to see and the Marble Arch Fountains.
- The garden area is pedestrianised and for general public use.
There are several pathways throughout the gardens which have a surface of concrete, tarmac and flagstone paving. - There are several benches/seating areas available throughout the gardens.
- There are bus stops midway through the gardens on the bus way that cuts through in a one way direction from Cumberland Gate to Bayswater Road.
There are also bus stops available on surrounding nearby roads.
The nearest tube station is Marble Arch, just off Oxford Street and has stepped access only. - There is a large car park nearby underneath Hyde Park called Q-Park Marble Arch.
- There are no toilet facilities nearby.
- To view the Access Guide for Oxford Street - Marble Arch to Bond Street Station please click here (new tab)..
- To view the Access Guide for Q-Park - Marble Arch please click here (new tab)..
Getting Here (Oxford Street - Between Marble Arch and Bond Street Station)
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By Bus
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- Bus routes 7, 94, 98, 113, 139, 159, 189, 274 and 390 travel along this section of Oxford Street.
It is also served by night bus routes N7, N98, N113, N137 and N207.
Only routes 98, 390, N98 and N207 travel the full length of Oxford Street.
The number of bus routes and the location of the bus stops may change as part of the Oxford Street District improvement works.
All London buses have ramp access and dedicated spaces for wheelchair users. - For more information on London buses (Transport for London) please click here (opens new tab).
- Bus routes 7, 94, 98, 113, 139, 159, 189, 274 and 390 travel along this section of Oxford Street.
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By Underground
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- Bond Street Station is served by the Central Line and the Jubilee Line services.
Bond Street Station has step-free access.
The accessible step-free entrance (with lift) is on Marylebone Lane, off the north side of Oxford Street.
The entrances to the south side of Oxford Street or within the West One Shopping Centre are accessed by steps or escalators only.
Marble Arch Station is served by Central Line services.
This station is accessed by steps only. - For more information on London Underground (Transport for London) please click here (opens new tab).
- Bond Street Station is served by the Central Line and the Jubilee Line services.
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By Train
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- London Paddington Station and London Marylebone Station have step-free access to all platforms and staff available to assist with ramps between the platform and the train.
When the new Elizabeth Line opens, there will be accessible stations at Tottenham Court Road and Bond Street. - For more information on access and facilities at Paddington Station please click here (opens new tab).
- For more information on access and facilities at Marylebone Station please click here (opens new tab).
- London Paddington Station and London Marylebone Station have step-free access to all platforms and staff available to assist with ramps between the platform and the train.
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By Road
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- Oxford Street (A40) connects with Edgware Road (A5) and Park Lane (A4202) at Marble Arch, at its west end.
At its east end, it connects with Tottenham Court Road / Charing Cross Road (A400).
Regent Street (A4210) crosses the centre of Oxford Street at Oxford Circus.
Oxford Street is in the Central London Congestion Charge Zone (charges apply Monday - Friday 07:00 -18:00).
It is also in the Ultra Low Emission Zone (charges apply at all times for non-compliant vehicles).
Motor vehicles must not enter Oxford Street via Portman Street / Park Street or Oxford Circus between 07:00 and 19:00 on Monday to Saturday inclusive, except for taxis and buses. The definition “motor vehicles” therefore means that cycles and other pedal-powered devices are also exempt.
Vehicles are banned from turning left from Orchard Street into Oxford Street between 07:00 and 19:00 on Monday to Saturday inclusive, except for taxis, buses and pedal cycles. - For more information on driving in London please click here (opens new tab).
- Parking in the area is very limited and visitors are encouraged to use public transport.
There is an underground car park with lift access and Blue Badge parking bays (Q-Park Marble Arch), located off Cumberland Gate, west of Oxford Street.
There are a small number of Blue Badge parking bays and some standard on-street bays in side roads off Oxford Street. - For more information on the Blue Badge Scheme and parking in London please click here (opens new tab).
- For more information on where you can park with a disabled parking badge please click here (opens new tab).
- For more information on applying for a disabled parking badge please click here (opens new tab).
- London Black Cabs can be hailed in any location or summoned by phone.
There is a taxi rank on the north side of Oxford Street, east of Portman Street, and in side roads; Orchard Street (next to Marks and Spencer) and Duke Street north (outside Selfridges).
- Oxford Street (A40) connects with Edgware Road (A5) and Park Lane (A4202) at Marble Arch, at its west end.
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By River
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- 6 TFL River Bus routes run from 22 piers between Putney and Woolwich.
The nearest pier is Westminster.
This is close to Westminster Underground Station on the Jubilee Line which connects to Bond Street Station.
There is step-free access onto the river buses, except at 3 piers.
Please see the TFL website for details. - For more information on London River Bus services please click here (opens new tab).
- 6 TFL River Bus routes run from 22 piers between Putney and Woolwich.
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By Air
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- The nearest airports to central London are London City, London Gatwick and London Heathrow.
London City Airport is connected to the centre by the Docklands Light Railway (DLR) to Bank or Tower Gateway with interchanges to the rail and underground network at Canning Town and Stratford.
From Gatwick Airport there are fast trains connecting to London Bridge Station.
Heathrow Airport is connected by fast trains to Paddington Station and is also on the Piccadilly underground line. - For more information on travelling to London by air please click here (opens new tab).
- The nearest airports to central London are London City, London Gatwick and London Heathrow.
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Useful Links
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- Please use the TfL journey planner for details of the most suitable routes.
The planner can be filtered by options such as step-free routes or maximum walking distances. - To view the web page described above click here (opens in new tab).
- The TfL website has links to the TfL accessibility guides, including large print maps and audio guides to order or download.
- To view the web page described above click here (opens in new tab).
- Please use the TfL journey planner for details of the most suitable routes.
Public Parking
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Public Car Park
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- The public car park is located on North Carriage Drive and Park Lane.
- The name of the car park is Q-Park Marble Arch.
- Additional Public Parking Information View
Access Point (Oxford Street/Park Lane)
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Access Point
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- The Access Point is in three parts here with two passing the side of Marble Arch itself and the other passing through Marble Arch.
- This information is for the access point located on the junction of Oxford Street and Park Lane .
- There is step-free access at this access point.
- There is open access.
- There is not an information board/map at this access point.
Access Point (Cumberland Gate/Park Lane)
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Access Point
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- There is a pedestrian crossing opposite the access point to cross Cumberland Gate towards Hyde Park.
- This information is for the access point located on the junction where Cumberland Gate and Park Lane Meet.
- There is step-free access at this access point.
- There is open access.
- There is not an information board/map at this access point.
Access Point (Cumberland Gate/North Carriage Drive)
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Access Point
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- There is a pedestrian crossing opposite the access point to cross Cumberland Gate towards North Carriage Drive and Hyde Park.
- This information is for the access point located at the junction of Cumberland Gate and North Carriage Drive.
- There is ramped/sloped access at this access point.
- There is open access.
- There is not an information board/map at this access point.
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Ramp/Slope
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- The ramp/slope is located on the approach and immediately beyond the access point.
- The gradient of the ramp/slope is slight.
Access Point (Cumberland Gate/Bayswater Road)
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Access Point
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- There is a pedestrian crossing opposite the access point to cross Cumberland Gate towards Bayswater Road.
- This information is for the access point located on the junction of Cumberland Gate and Bayswater Road.
- There is ramped/sloped access at this access point.
- There is open access.
- There is not an information board/map at this access point.
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Ramp/Slope
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- The ramp/slope is located on the approach and beyond the access point.
- The gradient of the ramp/slope is steep.
Access Point (Bayswater Road/Edgware Road)
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Access Point
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- There is a pedestrian crossing opposite the access point to cross Bayswater Road.
- This information is for the access point located on the junction of Bayswater Road and Edgware Road.
- There is ramped/sloped access at this access point.
- There is open access.
- There is an information board/map at this access point.
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Ramp/Slope
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- The ramp/slope is located immediately beyond the access point.
- The gradient of the ramp/slope is slight.
General Accessibility (Marble Arch)
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Paths and Pavements
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- There is step-free access throughout Marble Arch.
The surface of the path throughout the Marble Arch consists of block paving, flagstone paving and tarmac.
The path is uneven in places with a mixture of very slight and slight slopes in places. - There are steps from the pathways to some grass areas or raised seating areas.
There are some slight slopes throughout Marble Arch. There is a bus-only road to cross midway through Marble Arch.
The buses travel one-way from Cumberland Gate to Bayswater Road.
The crossing point has dropped kerbs with tactile paving on both sides and the roadway is tarmac.
This crossing point is on an easy uphill slope running from towards the Marble Arch Fountain direction towards the crossing point.
- There is step-free access throughout Marble Arch.
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Street Furniture and Features
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- There is bench seating throughout Marble Arch.
The seating is located next to or close to the pathways.
The majority of seating is 46cm high, however this may vary slightly dependant on the location. - There are several statues such as Still Water, Flight and the Marble Arch Fountains.
Until December 2020, there is a temporary exhibition of elephant sculptures on the lawn near to the fountains (photographs 18 - 20).
There is stepped access only to the lawn.
The Marble Arch itself is close to the Oxford Street access point. - There are a number of waste disposal bins located throughout.
- There is bench seating throughout Marble Arch.
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Maps and Signage
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- There are information maps located throughout Marble Arch.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.
- The nearest standard toilet(s) is/are located approximately 0.5 miles away in Hyde Park, to the south of Marble Arch.