Access Guide
Getting To (Counselling and Bereavement Centre)
- The most accessible route from the Blue Badge bays (Car Park 5) has steep ramps or slopes, uneven surfaces and a dropped kerb.
- View further information about parking at the hospital (opens new tab)
- Access to the Counselling and Bereavement Centre is via the main hospital entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab)
- The Counselling and Bereavement Centre is located down the corridor to the right of the main reception.
- The Counselling and Bereavement Centre is approximately 45m from the main hospital entrance.
- Enter via the main hospital entrance.
Proceed ahead to the end of the corridor.
Turn right and follow the corridor ahead.
The Counselling and Bereavement Centre is located on your left. - Internally the most accessible route has step-free level access and doors permanently held open.
- Some flooring along the route is shiny .
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab)
Parking (Car Park 5 - Short Stay Only)
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Car Park
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- The car park is located immediately in front of the hospital building.
- The car park is open air/surface.
- The car park surface consists of block paving.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 232cm (width) x 468cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 105cm.
- The nearest designated bay is 25m from the main hospital entrance.
- The most accessible route from the Blue Badge parking has steep ramps or slopes and uneven surfaces.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
- This is a short stay car park. Visitors are only allowed to park for 20 minutes.
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Charges and Restrictions
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- This car park is for visitors, Blue Badge holders and staff permit holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
- View information on parking policies/charges (opens new tab).
- The car parks at Horton General Hospital are ANPR controlled.
- Users should pay on exit at the machines or via the JustPark app.
- Blue Badge holders must register their vehicle against their Blue Badge at the payment machines on exit, as well as displaying their Blue Badge in their vehicle's windscreen.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located immediately in front of the main hospital entrance.
- There is a dropped kerb without tactile paving from the drop-off point.
- The maximum stay for the drop off point is 5 minutes.
Entrance (Main Hospital Entrance)
- This entrance is located at the front of the hospital building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is over 150cm wide with no handrails.
- The ramp bypasses the steps.
- There are 2 steps with no handrails.
- The steps are clearly marked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 10cm.
- The depth of the steps is not between 30cm and 45cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 111cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is step-free level access as you enter.
- This entrance gives access to the main hospital corridor.
Department / Service (Counselling and Bereavement Centre)
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Location and Access
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- The Counselling and Bereavement Centre is located down the corridor to the right of the main reception.
- View information on opening times.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- There is a key fob/card reader at a height of 113cm.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 86cm.
- There is a push pad or push button to exit at a height of 112cm.
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Getting Around
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- There is step-free level access throughout.
- The walls and floor have a high visual contrast.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the size of the space.
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Facilities and Services
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- There is 1 consultation/medical room available.
- Seating available in this area includes: chairs without armrests.
- There is not a hearing assistance system.
- The following facilities are available for patients: a standard toilet.
- The nearest toilet with adaptations is located along the main hospital corridor.
Toilet and Changing Facilities (Counselling and Bereavement Centre)
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Toilet Facilities
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- The shared step-free toilet facilities are located to the left as you enter.
Consultation / Medical Room (Counselling)
- There is 1 consultation/medical room available.
- The room surveyed was; Counselling.
- The room is located ahead as you enter the department.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door is permanently held open.
- The width of the opening is 85cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: armchairs and sofas.
- Furniture available in the room includes: coffee tables.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels vary due to the use of large glazed walls.
Room (Chapel of Rest)
- The room is located ahead as you enter the department.
- The most accessible route to the room has step-free level access and manual doors.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door is permanently held open.
- The width of the opening is 88cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: coffee tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were low at the time of the survey.
Standard Toilet Facilities (Counselling and Bereavement Centre)
- The gender neutral toilet facilities were surveyed.
- The toilet is located to the left as you enter.
- The distance from the Counselling and Bereavement Centre entrance is 1m.
- The most accessible route has step-free level access.
- There is step-free level access into the toilet.
- There is written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 69cm.
- Internally the door has a high visual contrast.
- There is a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
- The wash basin has a twist/turn tap.
- Lighting levels were even at the time of the survey.
