Access Guide
Getting To (Emergency Assessment Unit - EAU)
- The most accessible route from Car Park 5 - Short Stay Only has a steep ramp or slope.
- View further information about parking at the hospital (opens new tab)
- Access to the Emergency Assessment Unit (EAU) is via the Acute General Medical Unit, Radiology and Emergency Assessment Unit entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab)
- The Emergency Assessment Unit (EAU) is located along the corridor on the left after passing through the Acute General Medical Unit, Radiology and Emergency Assessment Unit entrance.
- The Emergency Assessment Unit (EAU) is approximately 31m from the Acute General Medical Unit, Radiology and Emergency Assessment Unit entrance.
- Enter the hospital via the Acute General Medical Unit, Radiology and Emergency Assessment Unit entrance.
Immediately turn left, then follow the corridor.
Turn left before reaching the end of the corridor and the Emergency Assessment Unit will be directly ahead. - Internally the most accessible route has step-free level access and doors permanently held open.
- Some flooring along the route is shiny .
- There are not resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab)
Parking (Car Park 5 - Short Stay Only)
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Car Park
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- The car park is located immediately in front of the hospital building.
- The car park is open air/surface.
- The car park surface consists of block paving.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 232cm (width) x 468cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 105cm.
- The nearest designated bay is 25m from the main hospital entrance.
- The most accessible route from the Blue Badge parking has steep ramps or slopes and uneven surfaces.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
- This is a short stay car park. Visitors are only allowed to park for 20 minutes.
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Charges and Restrictions
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- This car park is for visitors, Blue Badge holders and staff permit holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
- View information on parking policies/charges (opens new tab).
- The car parks at Horton General Hospital are ANPR controlled.
- Users should pay on exit at the machines or via the JustPark app.
- Blue Badge holders must register their vehicle against their Blue Badge at the payment machines on exit, as well as displaying their Blue Badge in their vehicle's windscreen.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located immediately in front of the main hospital entrance.
- There is a dropped kerb without tactile paving from the drop-off point.
- The maximum stay for the drop off point is 5 minutes.
Entrance (Acute General Medical Unit, Radiology and Emergency Assessment Unit)
- This entrance is located at the front of the hospital building, to the left of the main hospital entrance.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a steep gradient.
- The height of the hand sanitiser is 87cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 152cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is step-free level access as you enter.
- This entrance gives access to the main hospital corridor leading to the Acute General Medical Unit, Radiology and Emergency Assessment Unit as well as other wards and departments.
Ward (Emergency Assessment Ward - EAU)
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Ward Information
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- This is an emergency assessment ward.
- This is a shared ward.
- There are 9 bays available.
- There are 4 side rooms available.
- There are 20+ beds in total on the ward.
- There is 1 consultation/medical room available.
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Location and Access
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- There is written text signage on or near the door.
- There is step-free level access into this ward.
- There is a key fob/card reader at a height of 111cm.
- There is an intercom at a height of 143cm.
- There are double manual doors with a medium visual contrast.
- The doors open towards you.
- The width of the opening is 162cm.
- There is a push pad or push button to exit at a height of 111cm.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include doors permanently held open.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is background noise in this area which varies depending on the time of day.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels were even at the time of the survey.
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Reception / Nurses' Station
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- The height of the desk is 106cm.
- There is a lowered section at the desk.
- The height of the lowered section is 74cm.
- There is not a hearing assistance system.
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Facilities and Services
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- Seating available on the ward includes: chairs with armrests and chairs without armrests.
- There is not a hearing assistance system.
- The hoist is mobile.
- There is not a relatives' room for the ward.
- The following facilities are available for patients: a toilet with adaptations and washrooms.
- The nearest toilet with adaptations for visitors is located to the left after exiting the ward.
- Visiting Hours View
Toilet and Changing Facilities (Emergency Assessment Unit - EAU)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located within bay 1.
- The toilet with adaptations has a transfer space on both sides.
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Washroom and Shower Facilities
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- The washroom facilities which have adaptations are located opposite the ward reception and next to ward bay 7.
Consultation / Medical Room (Rapid Nurse Assessment)
- There is 1 consultation/medical room available.
- The room surveyed was; Rapid Nurse Assessment.
- The room is located on the left just before entering the ward.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 118cm.
- There are double manual doors with a medium visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request .
- The doors open inwards.
- The width of the opening is 81cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 190cm.
- Seating available in the room includes: chairs with armrests, chairs without armrests and height adjustable chairs.
- Furniture available in the room includes: height adjustable tables and desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Room (Reminiscence)
- The room is located on the left after entering the ward.
- The distance from the ward entrance is 20m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a key pad at a height of 135cm.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 77cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests, armchairs and stools.
- Furniture available in the room includes: height adjustable tables and desks.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles.
- There is background noise in this room.
- Lighting levels were even at the time of the survey.
Bathroom with Adaptations (Assisted Shower and Toilet)
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Location and Access
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- The bathroom surveyed is located opposite the ward reception.
- The most accessible route to the bathroom has step-free level access.
- There is step-free level access into the bathroom.
- There is pictorial, written text and dementia friendly signage on or near the door.
- The door opens both ways and has a medium visual contrast.
- The width of the door opening is 76cm.
- The door has a twist lock.
- Internally the door has a medium visual contrast.
- There is not a grab rail on the internal door .
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Dimensions and Features
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- The dimensions of the bathroom are 345cm (width) x 231cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 78cm (from the side of the toilet pan).
- There is a lever flush on the non-transfer side.
- There are horizontal grab rails on both sides of the toilet.
- The horizontal grab rails have a high visual contrast.
- There is no vertical grab rail for the toilet.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a low visual contrast.
- The toilet seat is 43cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 108cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin rail has a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 119cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 140cm from the floor.
- There is not a hand dryer.
- There is a push button emergency alarm.
- There is a mirror.
- There is no shelf.
- The bathroom has a pedal bin.
- There is one coat hook.
- The coat hook is 162cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The bathroom has a wheel-in shower.
- There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 41cm from the floor.
- There are grab rails for the shower.
- The shower grab rails have a high visual contrast.
Toilet with Adaptations (Transfer Both Sides - Ward Bay 1)
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Location and Access
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- The toilet surveyed is located within ward bay 1.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is written text, pictorial and dementia friendly signage on or near the door.
- The door opens both ways and has a medium visual contrast.
- The width of the door opening is 75cm.
- The door has a twist lock.
- Internally the door has a medium visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 230cm (width) x 242cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is lateral transfer space on both sides of the toilet, however they are obstructed.
- The lateral transfer space on the left is 103cm (from the side of the toilet pan).
- The lateral transfer space on the right is 91cm (from the side of the toilet pan).
- There is a lever flush on the right transfer side.
- There is a horizontal grab rail on the left as you face the toilet.
- The horizontal grab rail has a high visual contrast.
- There is no vertical grab rail for the toilet.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a low visual contrast.
- The toilet seat is 44cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 96cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 89cm from the floor.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 124cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 122cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 164cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
